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PARTNER_PIDS.PARTNER_PID UNIQUE !! PARTNER_PIDS.PARTNER_PID UNIQUE ffCJ PARTNER_PIDSG;>CJ PARTNER_PIDSG9/ PARTNER_PID PARTNER_PID:= PARTNER_PID= PARTNER_PID   ?   ?   ?   ?   ?   ?   ?N x̭@? 33R33333N333dp VP qP~ MH_SMALL.RBF0UU by ((((MAJOR_VERSION || '.') || MINOR_VERSION) || '-') || SUB_VERSION)II'S'S'S'S MAJOR_VERSION. MINOR_VERSION- SUB_VERSION   ?   ?   ?   ?   ?   ?   ?   ?   ?   ? x;<їU1 dV3"3333R3;K;R;M 22 by (END_TIME - START_TIME) MINUTE(6) TO SECOND(0)  #b0END_TIME START_TIME  #b8END_TIME START_TIME00 by (END_TIME - START_TIME) HOUR(4) TO SECOND(0)  #b8END_TIME START_TIME   ?   ?   ?   ?   ?   ?II'S'S'S'S MAJOR_VERSION. MINOR_VERSION- SUB_VERSION hUP%M ;v;4B;3'z!F3*. PROBLEM_ID_DATE SITE_PREFIX   ? select SITE_PREFIX, PROBLEM_ID_DATE, PROBLEM_ID_COUNTER, WORK_REPORT_INDEX, USER_ID, LOGGER_ID, LABOR_CODE, START_TIME, END_TIME, REQUEST_ID from labor  CJLABOR   ?  #b END_TIME START_TIME'' by (END_TIME - START_TIME) SECOND(8.0)  #b END_TIME START_TIME  #b0END_TIME START_TIME o7'10f&>())')d303;Kl;0;   #b0END_TIME START_TIME  #b8END_TIME START_TIME00 by (END_TIME - START_TIME) HOUR(4) TO SECOND(0)  #b8END_TIME START_TIME   ?   ? REQUEST_ID  END_TIME START_TIME LABOR_CODE   LOGGER_ID  USER_IDWORK_REPORT_INDEXPROBLEM_ID_COUNTER x1Ld7' Md;(;B;v3J,3`&2.)  START_TIMEACCOUNTING_CODE  USER_ID   ?tt SELECT USER_ID, ACCOUNTING_CODE, START_TIME, END_TIME FROM ACCOUNTINGCJ ACCOUNTING/$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~6"   ?  #b END_TIME START_TIME'' by (END_TIME - START_TIME) SECOND(8.0)  #b END_TIME START_TIME  #b0END_TIME START_TIME22 by (END_TIME - START_TIME) MINUTE(6) TO SECOND(0) hp]E ~ '3^3*3.Xp3F*.1 PROBLEM_ID_COUNTERPROBLEM_ID_DATE SITE_PREFIX   ?== select SITE_PREFIX, PROBLEM_ID_DATE, PROBLEM_ID_COUNTER, DATE_ENTERED, OWNER, WORK_REPORT_INDEX, SUMMARY, HIDDEN, QUIET, STATUS, OPEN_OR_CLOSED, WORK_REPORT, REQUEST_ID from work_reportsCJ WORK_REPORTS   ?   ?   ?  END_TIME < +$n0H&"%$%-*V)"33<fL*< !!#b8DATE_DUE DATE_LOGGED11 by (DATE_DUE - DATE_LOGGED) HOUR(6) TO SECOND(0)!!#b8DATE_DUE DATE_LOGGED   ?   ? REQUEST_ID WORK_REPORTOPEN_OR_CLOSED  STATUS  QUIET  HIDDEN  SUMMARYWORK_REPORT_INDEX  OWNER DATE_ENTERED  PjW7X\Mb<fK*<3*, PPN SELECT USER_ID, ACCOUNTING_CODE, START_TIME, EXTRACT (YEAR FROM START_TIME), EXTRACT (MONTH FROM START_TIME), EXTRACT (DAY FROM START_TIME), END_TIME, EXTRACT (YEAR FROM END_TIME), EXTRACT (MONTH FROM END_TIME), EXTRACT (DAY FROM END_TIME), EXPENDED_HOURS, EXPENDED_MINUTES, EXPENDED_SECONDS, 'Useful only as a Bottom of Report break field' from accountingCJ ACCOUNTINGCJPROBLEMS   ?!!#b<DATE_DUE DATE_LOGGED00 by (DATE_DUE - DATE_LOGGED) DAY(3) TO SECOND(0)!!#b<DATE_DUE DATE_LOGGEDP DU< * 3 select SITE_PREFIX, PROBLEM_ID_DATE, PROBLEM_ID_COUNTER, PROBLEM_STATEMENT, COMMENT, ATTEMPTS, LOCKED, LOCKED_BY, OWNER_ID, CUSTOMER_ID, CUSTOMER_LAST_NAME, CUSTOMER_FIRST_NAME, NOTIFY_METHOD, EMAIL_ADDRESS, BUILDING_LOCATION, PHONE_AREA, PHONE_NUMBER, PHONE_EXTENSION, PAGER_AREA, PAGER_NUMBER, PAGER_EXT, FAX_AREA, FAX_NUMBER, FAX_EXT, LOGGER_ID, STATUS, OPEN_OR_CLOSED, QUEUED_OR_ASSIGNED, SEVERITY, SEVERITY_NAME, PRIORITY, PRIORITY_NAME, PROBLEM_TYPE, AFFECTED_HARDWARE, AFFECTED_SOFTWARE, CATEGORY, WORK_REPORT_COUNT, CC_LIST, >  n:3*.10Z&2' %('*`1.2 CUSTOMER_FIRST_NAMECUSTOMER_LAST_NAME CUSTOMER_ID  OWNER_ID   LOCKED_BY  LOCKED  ATTEMPTS  COMMENTPROBLEM_STATEMENTPROBLEM_ID_COUNTERPROBLEM_ID_DATE SITE_PREFIX   ?@ DATE_LOGGED, DATE_DUE, REQUEST_ID, NEXT_ESCALATION, LAST_UPDATE from problems? ,,f0<)+.)+d(<')&(%p->1 QUEUED_OR_ASSIGNEDOPEN_OR_CLOSED  STATUS   LOGGER_ID  FAX_EXT FAX_NUMBER  FAX_AREA   PAGER_EXT PAGER_NUMBER PAGER_AREAPHONE_EXTENSION PHONE_NUMBER PHONE_AREABUILDING_LOCATION EMAIL_ADDRESS NOTIFY_METHODk f;E',r'F,+00'b0<&*').h*43    ? LAST_UPDATENEXT_ESCALATION REQUEST_ID  DATE_DUE DATE_LOGGED  CC_LISTWORK_REPORT_COUNT  CATEGORYAFFECTED_SOFTWAREAFFECTED_HARDWARE PROBLEM_TYPE PRIORITY_NAME  PRIORITY SEVERITY_NAME  SEVERITY} NN 3~<2L<<nK2<313r&D.) PPPP START_TIMEACCOUNTING_CODE  USER_ID   ?CJQUEUED_PROBLEMS   ?!!#b<DATE_DUE DATE_LOGGED00 by (DATE_DUE - DATE_LOGGED) DAY(3) TO SECOND(0)!!#b<DATE_DUE DATE_LOGGED!!#b8DATE_DUE DATE_LOGGED11 by (DATE_DUE - DATE_LOGGED) HOUR(6) TO SECOND(0)!!#b8DATE_DUE DATE_LOGGED   ?P )OM%D * : select SITE_PREFIX, PROBLEM_ID_DATE, PROBLEM_ID_COUNTER, PROBLEM_STATEMENT, COMMENT, ATTEMPTS, LOCKED, LOCKED_BY, OWNER_ID, CUSTOMER_ID, CUSTOMER_LAST_NAME, CUSTOMER_FIRST_NAME, NOTIFY_METHOD, EMAIL_ADDRESS, BUILDING_LOCATION, PHONE_AREA, PHONE_NUMBER, PHONE_EXTENSION, PAGER_AREA, PAGER_NUMBER, PAGER_EXT, FAX_AREA, FAX_NUMBER, FAX_EXT, LOGGER_ID, STATUS, OPEN_OR_CLOSED, QUEUED_OR_ASSIGNED, SEVERITY, SEVERITY_NAME, PRIORITY, PRIORITY_NAME, PROBLEM_TYPE, 0Io$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~R" AFFECTED_HARDWARE, AFFECTED_SOFTWARE, CATEGORY, WORK_REPORT_COUNT, CC_LIST,  o%a%Dh43 *.1z0T&,'%('*Z1(2 CUSTOMER_FIRST_NAMECUSTOMER_LAST_NAME CUSTOMER_ID  OWNER_ID   LOCKED_BY  LOCKED  ATTEMPTS  COMMENTPROBLEM_STATEMENTPROBLEM_ID_COUNTERPROBLEM_ID_DATE SITE_PREFIX   ?@ DATE_LOGGED, DATE_DUE, REQUEST_ID, NEXT_ESCALATION, LAST_UPDATE from queued_problems ޟ—%D,,f0<)+.)+d(<')&(%p->1 QUEUED_OR_ASSIGNEDOPEN_OR_CLOSED  STATUS   LOGGER_ID  FAX_EXT FAX_NUMBER  FAX_AREA   PAGER_EXT PAGER_NUMBER PAGER_AREAPHONE_EXTENSION PHONE_NUMBER PHONE_AREABUILDING_LOCATION EMAIL_ADDRESS NOTIFY_METHOD ˗%D',r'F,+00'b0<&*').h*43    ? LAST_UPDATENEXT_ESCALATION REQUEST_ID  DATE_DUE DATE_LOGGED  CC_LISTWORK_REPORT_COUNT  CATEGORYAFFECTED_SOFTWAREAFFECTED_HARDWARE PROBLEM_TYPE PRIORITY_NAME  PRIORITY SEVERITY_NAME  SEVERITY  #g * CWCJQUEUED_PROBLEMSV- SITE_PREFIXPROBLEM_ID_DATEPROBLEM_ID_COUNTERPROBLEM_STATEMENTCOMMENTATTEMPTSLOCKED LOCKED_BYOWNER_ID  CUSTOMER_ID CUSTOMER_LAST_NAME CUSTOMER_FIRST_NAME  NOTIFY_METHOD  EMAIL_ADDRESSBUILDING_LOCATION PHONE_AREA PHONE_NUMBERPHONE_EXTENSION PAGER_AREA PAGER_NUMBER PAGER_EXTFAX_AREA FAX_NUMBERFAX_EXT LOGGER_IDSTATUSOPEN_OR_CLOSEDQUEUED_OR_ASSIGNEDSEVERITY SEVERITY_NAMEPRIORITY PRIORITY_NAME  PROBLEM_TYPE!AFFECTED_HARDWARE"AFFECTED_SOFTWARE#CATEGORY$WORK_REPORT_COUNT%CC_LIST& DATE_LOGGED'DATE_DUE( HOURS_TIL_DUE) DAYS_TIL_DUE* REQUEST_ID+NEXT_ESCALATION, LAST_UPDATECJPROBLEMSV- SITE_PREFIXPROBLEM_ID_DATEPROBLEM_ID_COUNTERPROBLEM_STATEMENTCOMMENTATTEMPTSLOCKED LOCKED_Z  4g1 D@BYOWNER_ID  CUSTOMER_ID CUSTOMER_LAST_NAME CUSTOMER_FIRST_NAME  NOTIFY_METHOD  EMAIL_ADDRESSBUILDING_LOCATION PHONE_AREA PHONE_NUMBERPHONE_EXTENSION PAGER_AREA PAGER_NUMBER PAGER_EXTFAX_AREA FAX_NUMBERFAX_EXT LOGGER_IDSTATUSOPEN_OR_CLOSEDQUEUED_OR_ASSIGNEDSEVERITY SEVERITY_NAMEPRIORITY PRIORITY_NAME  PROBLEM_TYPE!AFFECTED_HARDWARE"AFFECTED_SOFTWARE#CATEGORY$WORK_REPORT_COUNT%CC_LIST& DATE_LOGGED'DATE_DUE( HOURS_TIL_DUE) DAYS_TIL_DUE* REQUEST_ID+NEXT_ESCALATION, LAST_UPDATEE-      !"#$%&'()*+,[ cWcV36      v V 6      v V 6    ?HH SELECT * FROM QUEUED_PROBLEMS UNION SELECT * FROM PROBLEMS\ R_W   n N .      n N .      n N           x 0 _W   n N .      n N .      n N   5_W   n N .      n N .      n N ''&&%%$$##""!!   n7    n N .     z3F3333v3B3    ?1Z9$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~W"   ?   ?   ?   ?   ?   ?,,++**))(( g7 33R33333N3333~3J33    ?   ?   ?   ?   ?   ?   ?   ?   ?   ?   ?   ?   ?   ? 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PARTNER_PIDS_UNIQUE_PARTNER_PID Constraint PARTNER_PIDS PARTNER_PIDS_UNIQUE_PARTNER_PID Constraint 8  @U1F6Z~  LABOR START_TIME LABOR EXPENDED_HOURS Computed Field LABOR END_TIME LABOR EXPENDED_HOURS Computed Field SOFTWARE SUB_VERSION SOFTWARE WHOLE_VERSION Computed Field SOFTWARE MINOR_VERSION SOFTWARE WHOLE_VERSION Computed Field 8  HU1F6Z~  LABOR START_TIME LABOR EXPENDED_SECONDS Computed Field LABOR END_TIME LABOR EXPENDED_SECONDS Computed Field LABOR START_TIME LABOR EXPENDED_MINUTES Computed Field LABOR END_TIME LABOR EXPENDED_MINUTES Computed Field 8  TjT)%MF6Z~  LABOR PROBLEM_ID_COUNTER ARCHIVE_LABOR PROBLEM_ID_COUNTER View Field LABOR PROBLEM_ID_DATE ARCHIVE_LABOR PROBLEM_ID_DATE View Field LABOR SITE_PREFIX ARCHIVE_LABOR SITE_PREFIX View Field LABOR ARCHIVE_LABOR View 8  U%MF6Z~  juw2$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~"LABOR LABOR_CODE ARCHIVE_LABOR LABOR_CODE View Field LABOR LOGGER_ID ARCHIVE_LABOR LOGGER_ID View Field LABOR USER_ID ARCHIVE_LABOR USER_ID View Field LABOR WORK_REPORT_INDEX ARCHIVE_LABOR WORK_REPORT_INDEX View Field 8  4\7'F6Z~  ACCOUNTING END_TIME ACCOUNTING EXPENDED_HOURS Computed Field LABOR REQUEST_ID ARCHIVE_LABOR REQUEST_ID View Field LABOR END_TIME ARCHIVE_LABOR END_TIME View Field LABOR START_TIME ARCHIVE_LABOR START_TIME View Field 8  N7}7'F6Z~  ACCOUNTING END_TIME ACCOUNTING EXPENDED_SECONDS Computed Field ACCOUNTING START_TIME ACCOUNTING EXPENDED_MINUTES Computed Field ACCOUNTING END_TIME ACCOUNTING EXPENDED_MINUTES Computed Field ACCOUNTING START_TIME ACCOUNTING EXPENDED_HOURS Computed Field 8 5+7'F6Z~  ACCOUNTING ACCOUNTING_CODE ARCHIVE_ACCOUNTING ACCOUNTING_CODE View Field ACCOUNTING USER_ID ARCHIVE_ACCOUNTING USER_ID View Field ACCOUNTING ARCHIVE_ACCOUNTING View ACCOUNTING START_TIME ACCOUNTING EXPENDED_SECONDS Computed Field 8 pN7F6Z~  WORK_REPORTS SITE_PREFIX ARCHIVE_WORK_REPORTS SITE_PREFIX View Field WORK_REPORTS ARCHIVE_WORK_REPORTS View ACCOUNTING END_TIME ARCHIVE_ACCOUNTING END_TIME View Field ACCOUNTING START_TIME ARCHIVE_ACCOUNTING START_TIME View Field 8 Dd:E F6Z~  WORK_REPORTS OWNER ARCHIVE_WORK_REPORTS OWNER View Field WORK_REPORTS DATE_ENTERED ARCHIVE_WORK_REPORTS DATE_ENTERED View Field WORK_REPORTS PROBLEM_ID_COUNTER ARCHIVE_WORK_REPORTS PROBLEM_ID_COUNTER View Field WORK_REPORTS PROBLEM_ID_DATE ARCHIVE_WORK_REPORTS PROBLEM_ID_DATE View Field  8 E F6Z~  WORK_REPORTS QUIET ARCHIVE_WORK_REPORTS QUIET View Field WORK_REPORTS HIDDEN ARCHIVE_WORK_REPORTS HIDDEN View Field WORK_REPORTS SUMMARY ARCHIVE_WORK_REPORTS SUMMARY View Field WORK_REPORTS WORK_REPORT_INDEX ARCHIVE_WORK_REPORTS WORK_REPORT_INDEX View Field  8  E F6Z~  WORK_REPORTS REQUEST_ID ARCHIVE_WORK_REPORTS REQUEST_ID View Field WORK_REPORTS WORK_REPORT ARCHIVE_WORK_REPORTS WORK_REPORT View Field WORK_REPORTS OPEN_OR_CLOSED ARCHIVE_WORK_REPORTS OPEN_OR_CLOSED View Field WORK_REPORTS STATUS ARCHIVE_WORK_REPORTS STATUS View Field  8  &U< F6Z~  PROBLEMS DATE_LOGGED PROBLEMS DAYS_TIL_DUE Computed Field PROBLEMS DATE_DUE PROBLEMS DAYS_TIL_DUE Computed Field PROBLEMS DATE_LOGGED PROBLEMS HOURS_TIL_DUE Computed Field PROBLEMS DATE_DUE PROBLEMS HOURS_TIL_DUE Computed Field k-J#$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~sJ" 6 8  "ɣn F6Z~  PROBLEMS PROBLEM_ID_COUNTER ARCHIVE_PROBLEMS PROBLEM_ID_COUNTER View Field PROBLEMS PROBLEM_ID_DATE ARCHIVE_PROBLEMS PROBLEM_ID_DATE View Field PROBLEMS SITE_PREFIX ARCHIVE_PROBLEMS SITE_PREFIX View Field PROBLEMS ARCHIVE_PROBLEMS View = 8  &\F6Z~  PROBLEMS LOCKED ARCHIVE_PROBLEMS LOCKED View Field PROBLEMS ATTEMPTS ARCHIVE_PROBLEMS ATTEMPTS View Field PROBLEMS COMMENT ARCHIVE_PROBLEMS COMMENT View Field PROBLEMS PROBLEM_STATEMENT ARCHIVE_PROBLEMS PROBLEM_STATEMENT View Field B 8  XF6Z~  PROBLEMS CUSTOMER_LAST_NAME ARCHIVE_PROBLEMS CUSTOMER_LAST_NAME View Field PROBLEMS CUSTOMER_ID ARCHIVE_PROBLEMS CUSTOMER_ID View Field PROBLEMS OWNER_ID ARCHIVE_PROBLEMS OWNER_ID View Field PROBLEMS LOCKED_BY ARCHIVE_PROBLEMS LOCKED_BY View Field c 8  $.F6Z~  PROBLEMS BUILDING_LOCATION ARCHIVE_PROBLEMS BUILDING_LOCATION View Field PROBLEMS EMAIL_ADDRESS ARCHIVE_PROBLEMS EMAIL_ADDRESS View Field PROBLEMS NOTIFY_METHOD ARCHIVE_PROBLEMS NOTIFY_METHOD View Field PROBLEMS CUSTOMER_FIRST_NAME ARCHIVE_PROBLEMS CUSTOMER_FIRST_NAME View Field i 8  jF6Z~  PROBLEMS PAGER_AREA ARCHIVE_PROBLEMS PAGER_AREA View Field PROBLEMS PHONE_EXTENSION ARCHIVE_PROBLEMS PHONE_EXTENSION View Field PROBLEMS PHONE_NUMBER ARCHIVE_PROBLEMS PHONE_NUMBER View Field PROBLEMS PHONE_AREA ARCHIVE_PROBLEMS PHONE_AREA View Field n 8  ?F6Z~  PROBLEMS FAX_NUMBER ARCHIVE_PROBLEMS FAX_NUMBER View Field PROBLEMS FAX_AREA ARCHIVE_PROBLEMS FAX_AREA View Field PROBLEMS PAGER_EXT ARCHIVE_PROBLEMS PAGER_EXT View Field PROBLEMS PAGER_NUMBER ARCHIVE_PROBLEMS PAGER_NUMBER View Field r 8   ϱF6Z~  PROBLEMS OPEN_OR_CLOSED ARCHIVE_PROBLEMS OPEN_OR_CLOSED View Field PROBLEMS STATUS ARCHIVE_PROBLEMS STATUS View Field PROBLEMS LOGGER_ID ARCHIVE_PROBLEMS LOGGER_ID View Field PROBLEMS FAX_EXT ARCHIVE_PROBLEMS FAX_EXT View Field v 8   F6Z~  PROBLEMS PRIORITY ARCHIVE_PROBLEMS PRIORITY View Field PROBLEMS SEVERITY_NAME ARCHIVE_PROBLEMS SEVERITY_NAME View Field PROBLEMS SEVERITY ARCHIVE_PROBLEMS SEVERITY View Field PROBLEMS QUEUED_OR_ASSIGNED ARCHIVE_PROBLEMS QUEUED_OR_ASSIGNED View Field { 8  )LF6Z~  PROBLEMS AFFECTED_SOFTWARE ARCHIVE_PROBLEMS AFFECTED_SOFTWARE View Field PROBLEMS AFFECTED_HARDWARE ARCHIVE_PROBLEMS AFFECTED_HARDWARE View Field PROBLEMS PROBLEM_TYPE ARCHIVE_PROBLEMS PROBLEM_TYPE View Field l'$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~F"PROBLEMS PRIORITY_NAME ARCHIVE_PROBLEMS PRIORITY_NAME View Field  8   EF6Z~  PROBLEMS DATE_LOGGED ARCHIVE_PROBLEMS DATE_LOGGED View Field PROBLEMS CC_LIST ARCHIVE_PROBLEMS CC_LIST View Field PROBLEMS WORK_REPORT_COUNT ARCHIVE_PROBLEMS WORK_REPORT_COUNT View Field PROBLEMS CATEGORY ARCHIVE_PROBLEMS CATEGORY View Field  8  &LEF6Z~  PROBLEMS LAST_UPDATE ARCHIVE_PROBLEMS LAST_UPDATE View Field PROBLEMS NEXT_ESCALATION ARCHIVE_PROBLEMS NEXT_ESCALATION View Field PROBLEMS REQUEST_ID ARCHIVE_PROBLEMS REQUEST_ID View Field PROBLEMS DATE_DUE ARCHIVE_PROBLEMS DATE_DUE View Field  8  HZUY=F6Z~  QUEUED_PROBLEMS DATE_LOGGED QUEUED_PROBLEMS DAYS_TIL_DUE Computed Field QUEUED_PROBLEMS DATE_DUE QUEUED_PROBLEMS DAYS_TIL_DUE Computed Field QUEUED_PROBLEMS DATE_LOGGED QUEUED_PROBLEMS HOURS_TIL_DUE Computed Field QUEUED_PROBLEMS DATE_DUE QUEUED_PROBLEMS HOURS_TIL_DUE Computed Field  8  CT7F6Z~  QUEUED_PROBLEMS PROBLEM_ID_COUNTER ARCHIVE_QUEUED_PROBLEMS PROBLEM_ID_COUNTER View Field QUEUED_PROBLEMS PROBLEM_ID_DATE ARCHIVE_QUEUED_PROBLEMS PROBLEM_ID_DATE View Field QUEUED_PROBLEMS SITE_PREFIX ARCHIVE_QUEUED_PROBLEMS SITE_PREFIX View Field QUEUED_PROBLEMS ARCHIVE_QUEUED_PROBLEMS View  8  _07F6Z~  QUEUED_PROBLEMS LOCKED ARCHIVE_QUEUED_PROBLEMS LOCKED View Field QUEUED_PROBLEMS ATTEMPTS ARCHIVE_QUEUED_PROBLEMS ATTEMPTS View Field QUEUED_PROBLEMS COMMENT ARCHIVE_QUEUED_PROBLEMS COMMENT View Field QUEUED_PROBLEMS PROBLEM_STATEMENT ARCHIVE_QUEUED_PROBLEMS PROBLEM_STATEMENT View Field  8  ?7F6Z~  QUEUED_PROBLEMS CUSTOMER_LAST_NAME ARCHIVE_QUEUED_PROBLEMS CUSTOMER_LAST_NAME View Field QUEUED_PROBLEMS CUSTOMER_ID ARCHIVE_QUEUED_PROBLEMS CUSTOMER_ID View Field QUEUED_PROBLEMS OWNER_ID ARCHIVE_QUEUED_PROBLEMS OWNER_ID View Field QUEUED_PROBLEMS LOCKED_BY ARCHIVE_QUEUED_PROBLEMS LOCKED_BY View Field  8  b&*7F6Z~  QUEUED_PROBLEMS BUILDING_LOCATION ARCHIVE_QUEUED_PROBLEMS BUILDING_LOCATION View Field QUEUED_PROBLEMS EMAIL_ADDRESS ARCHIVE_QUEUED_PROBLEMS EMAIL_ADDRESS View Field QUEUED_PROBLEMS NOTIFY_METHOD ARCHIVE_QUEUED_PROBLEMS NOTIFY_METHOD View Field QUEUED_PROBLEMS CUSTOMER_FIRST_NAME ARCHIVE_QUEUED_PROBLEMS CUSTOMER_FIRST_NAME View Field  PZxM~ MH_SMALL.RBF 8  -7F6Z~  QUEUED_PROBLEMS PAGER_AREA ARCHIVE_QUEUED_PROBLEMS PAGER_AREA View Field QUEUED_PROBLEMS PHONE_EXTENSION ARCHIVE_QUEUED_PROBLEMS PHONE_EXTENSION View Field QUEUED_PROBLEMS PHONE_NUMBER ARCHIVE_QUEUED_PROBLEMS PHONE_NUMBER View Field QUEUED_PROBLEMS PHONE_AREA ARCHIVE_QUEUED_PROBLEMS PHONE_AREA View Field  8 0ܮ7F6Z~  QUEUED_PROBLEMS FAX_NUMBER ARCHIVE_QUEUED_PROBLEMS FAX_NUMBER View Field QUEUED_PROBLEMS FAX_AREA ARCHIVE_QUEUED_PROBLEMS FAX_AREA View Field m6-$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~8" QUEUED_PROBLEMS PAGER_EXT ARCHIVE_QUEUED_PROBLEMS PAGER_EXT View Field QUEUED_PROBLEMS PAGER_NUMBER ARCHIVE_QUEUED_PROBLEMS PAGER_NUMBER View Field 8! ! #7F6Z~ ! QUEUED_PROBLEMS OPEN_OR_CLOSED ARCHIVE_QUEUED_PROBLEMS OPEN_OR_CLOSED View Field QUEUED_PROBLEMS STATUS ARCHIVE_QUEUED_PROBLEMS STATUS View Field QUEUED_PROBLEMS LOGGER_ID ARCHIVE_QUEUED_PROBLEMS LOGGER_ID View Field QUEUED_PROBLEMS FAX_EXT ARCHIVE_QUEUED_PROBLEMS FAX_EXT View Field  ("" t" ."`.` "" SOLUTION_NOISE_WOR_UNIQUE_WORD WORD PARTNER_PIDS_UNIQUE_PARTNER_PIDPARTNER_PID  ""# t# IW'+"# ""$ t$ IW'+"$ ""% t% IW'+"% ""& t& IW'+"& ""' t' IW'+"' ""( t( IW'+"( "") t) IW'+") ""* t* IW'+"* ""+ t+ IW'+"+ "", t, IW'+", ""- t- IW'+"- "". t. IW'+". ""/ t/ IW'+"/ ""0 t0 IW'+"0 ""1 t1 IW'+"1 ""2 t2 IW'+"2 ""3 t3 IW'+"3 ""4 t4 IW'+"4 ""5 t5 IW'+"5 ""6 t6 IW'+"6 ""7 t7 IW'+"7 ""8 t8 IW'+"8 ""9 t9 IW'+"9 "": t: IW'+": ""; t; IW'+"; ""< t< IW'+"< ""= t= IW'+"= ""> t> IW'+"> ""? t? IW'+"? 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$,PREFIX #!START_TIME B+_DAY Q,MONTH D,YEAR C!USER_ID 3!WORK_REPORT_INDEX 2<PRIORITY E P(U U Ju7*lj@PPnU  c@MH_LABOR END_TIME_DAY a*MONTH T*YEAR S"XPENDED_HOURS b*MINUTES c*SECONDS d!LABOR_CODE A"OGGER_ID 4!REQUEST_ID "+_COUNTER 1T                                                   J %P(V V SjWzj@PPnV   MH_CONTACT_B0HB!0 ARDWARE HW_TB20&LABOR END_TIME_Bb0 !REQUEST_ID_DBQ0PRIORITY DBa0QUEUED_REQUESTS CB0 "USTOMER_IB"0!DATE_LBA0!EB!0!LOCKED_B0!PAGER_NUMBER_AB0 !REQUEST_ID_B0 SEVERITY DESBq0OFTWARE SBa0TBB0UB0P=nQ=qoH @MH_ASSIGNED_REQUESTS REQUEST_ID_PREFIX s)SUBJECT !SEVERITY_NAME *VALUE "TATUS !WORK_REPORT_COUNT $ !CLASS &_DESCRIPTION !PARENT Z AP(W W ?ؑ7*l@pPP0W      e@MH_ASSIGNED_REQUESTS LOCKED '_BY #GGER_ID !NOTIFY_METHOD !OPEN_OR_CLOSED "WNER_ID !PAGER_NUMBER o -_7DIGIT Խ.AREA ӽ.EXTENSION  tX HP(X X 7*l@pPP0X      O@MH_ASSIGNED_REQUESTS PHONE_NUMBER o -_7DIGIT ½.AREA .EXTENSION ý"RIORITY_NAME *VALUE !QUEUED_OR_ASSIGNED !REQUEST_ID r+_COUNTER ,DATE tV YP(Y Y 7*l@pPP0Y      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WWiF6Z~PPPP PROBLEMS EMAIL_ADDRESS MH_ASSIGNED_REQUESTS EMAIL_ADDRESS View Field PROBLEMS NOTIFY_METHOD MH_ASSIGNED_REQUESTS NOTIFY_METHOD View Field PROBLEMS CUSTOMER_FIRST_NAME MH_ASSIGNED_REQUESTS CUSTOMER_FIRST_NAME View Field PROBLEMS CUSTOMER_LAST_NAME MH_ASSIGNED_REQUESTS CUSTOMER_LAST_NAME View Field KP8 WiF6Z~PPPP PROBLEMS PHONE_EXTENSION MH_ASSIGNED_REQUESTS PHONE_NUMBER View Field PROBLEMS PHONE_NUMBER MH_ASSIGNED_REQUESTS PHONE_NUMBER View Field PROBLEMS PHONE_AREA MH_ASSIGNED_REQUESTS PHONE_NUMBER View Field PROBLEMS BUILDING_LOCATION MH_ASSIGNED_REQUESTS BUILDING_LOCATION View Field RP8 z2kF6Z~PPPP PROBLEMS PAGER_AREA MH_ASSIGNED_REQUESTS PAGER_NUMBER View Field PROBLEMS PHONE_EXTENSION MH_ASSIGNED_REQUESTS PHONE_NUMBER_EXTENSION View Field PROBLEMS PHONE_NUMBER MH_ASSIGNED_REQUESTS PHONE_NUMBER_7DIGIT View Field PROBLEMS PHONE_AREA MH_ASSIGNED_REQUESTS PHONE_NUMBER_AREA View Field UP8 w|8i2kF6Z~PPPP PROBLEMS PAGER_NUMBER MH_ASSIGNED_REQUESTS PAGER_NUMBER_7DIGIT View Field PROBLEMS PAGER_AREA MH_ASSIGNED_REQUESTS PAGER_NUMBER_AREA View Field PROBLEMS PAGER_EXT MH_ASSIGNED_REQUESTS PAGER_NUMBER View Field PROBLEMS PAGER_NUMBER MH_ASSIGNED_REQUESTS PAGER_NUMBER View Field ZP8 h\Ї2kF6Z~PPPP PROBLEMS FAX_EXT MH_ASSIGNED_REQUESTS FAX_NUMBER View Field PROBLEMS FAX_NUMBER MH_ASSIGNED_REQUESTS FAX_NUMBER View Field PROBLEMS FAX_AREA MH_ASSIGNED_REQUESTS FAX_NUMBER View Field PROBLEMS PAGER_EXT MH_ASSIGNED_REQUESTS PAGER_NUMBER_EXTENSION View Field ^P8 f2kF6Z~PPPP PROBLEMS LOGGER_ID MH_ASSIGNED_REQUESTS LOGGER_ID View Field PROBLEMS FAX_EXT MH_ASSIGNED_REQUESTS FAX_NUMBER_EXTENSION View Field PROBLEMS FAX_NUMBER MH_ASSIGNED_REQUESTS FAX_NUMBER_7DIGIT View Field PROBLEMS FAX_AREA MH_ASSIGNED_REQUESTS FAX_NUMBER_AREA View Field cP8 w82kF6Z~PPPP PROBLEMS SEVERITY MH_ASSIGNED_REQUESTS SEVERITY_VALUE View Field PROBLEMS QUEUED_OR_ASSIGNED MH_ASSIGNED_REQUESTS QUEUED_OR_ASSIGNED View Field PROBLEMS OPEN_OR_CLOSED MH_ASSIGNED_REQUESTS OPEN_OR_CLOSED View Field PROBLEMS STATUS MH_ASSIGNED_REQUESTS STATUS View Field hP8 z2kF6Z~PPPP PROBLEMS K$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~c" PROBLEM_TYPE MH_ASSIGNED_REQUESTS CLASS View Field PROBLEMS PRIORITY_NAME MH_ASSIGNED_REQUESTS PRIORITY_NAME View Field PROBLEMS PRIORITY MH_ASSIGNED_REQUESTS PRIORITY_VALUE View Field PROBLEMS SEVERITY_NAME MH_ASSIGNED_REQUESTS SEVERITY_NAME View Field nP8 M2kF6Z~PPPP PROBLEMS WORK_REPORT_COUNT MH_ASSIGNED_REQUESTS WORK_REPORT_COUNT View Field PROBLEMS CATEGORY MH_ASSIGNED_REQUESTS CATEGORY View Field PROBLEMS AFFECTED_SOFTWARE MH_ASSIGNED_REQUESTS AFFECTED_SOFTWARE View Field PROBLEMS AFFECTED_HARDWARE MH_ASSIGNED_REQUESTS AFFECTED_HARDWARE View Field rP0  3"U1NN~  RDB$0003700013 # m@RDB$0003700012 # 0 m@RDB$0003700011 #8m@ 0  w~7'NN~  RDB$0003800008 # m@RDB$0003800007 # 0m@RDB$0003800006 # 8 m@ 0  ˀ< NN~  RDB$0004000043 #<m@RDB$0004000042 # 8 m@SQL$80SST P m 0  b|gNN~  RDB$1229300001 m@RDB$0004100043 #<m@RDB$0004100042 #8m@d 0  0WNN~  RDB$1229300004 dm@RDB$1229300003 m@RDB$1229300002 #m@j 0  9WNN~  RDB$1229300007 m@RDB$1229300006  m@RDB$1229300005 d m@o 0  8WNN~  RDB$1229300010 m@RDB$1229300009 m@RDB$1229300008 m@u 0  -$WNN~  RDB$1229300013 m@RDB$1229300012 m@RDB$1229300011 (m@z 0  6+WNN~  RDB$1229300016  m@RDB$1229300015  m@RDB$1229300014 < m@ 0  ?.WNN~  RDB$1229300019 m@RDB$1229300018 Z!$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~%"m@RDB$1229300017 m@ 0  ]*6WNN~  RDB$1229300022 m@RDB$1229300021 m@RDB$1229300020 m@ 0  3;WNN~  RDB$1229300025  m@RDB$1229300024 m@RDB$1229300023 m@ 0  P0  pqkoRNN~PPP RDB$1229500010 m@RDB$1229500009 m@RDB$1229500008 m@EP0  *fvkoRNN~PPP RDB$1229500013  m@RDB$1229500012 ( m@RDB$1229500011  m@JP0  o}koRNN~PPP RDB$1229500016  m@RDB$1229500015 <m@RDB$1229500014 m@OP0  xkoRNN~PPP RDB$1229500019 m@RDB$1229500018 m@RDB$1229500017 %m@UP0  ckoRNN~PPP RDB$1229500022 m@RDB$1229500021 %m@RDB$1229500020  m@ZP0  lkoRNN~PPP RDB$1229500025 % m@RDB$1229500024 m@RDB$1229500023 m@`P`  p /LZQR \6\\~\"\\j\\\ PPN  MH_ALL_REQUESTS ALL_PROBLEMS  MH_ACCOUNTING ACCOUNTING  ALL_PROBLEMS PROBLEMS  ALL_PROBLEMS QUEUED_PROBLEMS  ARCHIVE_QUEUED_PROBLEMS QUEUED_PROBLEMS  ARCHIVE_PROBLEMS 9_T$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~" PROBLEMS  ARCHIVE_WORK_REPORTS WORK_REPORTS  ARCHIVE_ACCOUNTING ACCOUNTING  ARCHIVE_LABOR LABOR  P `  p k>"gR \6\\~\"\\j\\\PPPPPPPPPN  MH_LABOR LABOR  MH_HARDWARE HARDWARE  MH_CONTACT_ALTERNATE_EMAIL CONTACT_ALTERNATE_EMAIL  MH_CONTACTS CONTACTS  MH_STATUS PROBLEM_STATUS  MH_SEVERITY PROBLEM_SEVERITY  MH_PRIORITY PROBLEM_PRIORITY  MH_CLASS_HIERARCHY CLASS_DESCENDANTS  MH_CLASSES PROBLEM_CLASSES P `  p '̹R \6\\~\"\\j\\\PPPPPPPPPN  MH_WR_REQUEST_LABOR WORK_REPORTS  MH_WR_REQUEST_LABOR ALL_PROBLEMS  MH_WR_REQUEST WORK_REPORTS  MH_WR_REQUEST ALL_PROBLEMS  MH_WORK_REPORTS WORK_REPORTS  MH_USERS USERS  MH_SOFTWARE SOFTWARE  MH_QUEUED_REQUESTS QUEUED_PROBLEMS  MH_ASSIGNED_REQUESTS PROBLEMS <P `  p |7R \6\\~\"\\j\\\PPPPPPPPPN  ADM_PRIORITY_DEFAULT PROBLEM_PRIORITY_DEFAULT  ADM_PARTNER_PIDS PARTNER_PIDS  ADM_MAINTENANCE MAINTENANCE  ADM_LICENSES LICENSES  ADM_FIRST_ESCALATION FIRST_ESCALATION  ADM_ESCALATION_HOURS ESCALATION_HOURS  ADM_ESCALATION ESCALATION  ADM_CLASS_DESCENDANTS CLASS_DESCENDANTS  MH_WR_REQUEST_LABOR LABOR P `  p  멷` AR \6\\~\"\\j\\\PPPPPPPPPN  REP_REPORT_INFO REPORT_INFO  REP_REPORT_GENERAL REPORT_GENERAL  REP_REPORT_BREAK REPORT_BREAK  REP_REPORTS REPORTS  ADM_VENDOR VENDOR  ADM_TOP_ESCALATION TOP_ESCALATION  ADM_SYSTEM_PARAMETERS SYSTEM_PARAMETERS  ADM_SEVERITY_DEFAULT PROBLEM_SEVERITY_DEFAULT  ADM_REQUEST_ID PROBLEM_ID ]P `  p  7qR \6\\~\"\\j\\\PPPPPPPPPN  SOL_SOLUTION_ARTICLES SOLUTION_ARTICLES  SOL_SOLUTION_AFFECTED_SOFTWARE SOLUTION_AFFECTED_SOFTWARE  SOL_SOLUTION_AFFECTED_HARDWARE SOLUTION_AFFECTED_HARDWARE  SOL_SOLUTIONS_ACCESS SOLUTIONS_ACCESS  SOL_SOLUTIONS SOLUTIONS  REP_REPORT_VALUE REPORT_VALUE  REP_REPORT_SQL REPORT_SQL  REP_REPORT_RESOURCES REPORT_RESOURCES  REP_REPORT_JOINS REPORT_JOINS P `  p  ;Nq_R \6\\~\"\\j\\\PPPPPPPPPN  SOL_SOLUTION_TITLE_WORDS SOLUTION_TITLE_WORDS  SOL_SOLUTION_TITLES SOLUTION_TITLES  SOL_SOLUTION_SYNONYMS SOLUTION_SYNONYMS  SOL_SOLUTION_NOISE_WORDS SOLUTION_NOISE_WORDS  SOL_SOLUTION_MODIFICATIONS SOLUTION_MODIFICATIONS  SOL_SOLUTION_LINKS SOLUTION_LINKS  SOL_SOLUTION_KEYWORDS SOLUTION_KEYWORDS  SOL_SOLUTION_ID SOLUTION_ID  SOL_SOLUTION_CLASSES SOLUTION_CLASSES ^P  p PwJ  p PwJ  p PwJ  p PwJ  p PwJ   p PwJ    p PwJ    p PwJ    p PwJ    p PwJ    p PwJ    p PwJ    p PwJ    p PwJ    p PwJ    p PwJ    p PwJ    p PwJ    p PwJ    p PwJ    p PwJ    p PwJ    p PwJ   p PwJ  ! p! PwJ ! (" " 0S`PP" MH_CONTACTS EMAIL_ADDRESS EMAIL_ADDRESS_DOM EMAIL_ADDRESS MH_CONTACTS BUILDING_LOCATION BUILDING_LOCATION_DOM BUILDING_LOCATION P(# # [S`PP# MH_CONTACTS ў$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~- " PAGER_NUMBER RDB$1230100024  MH_CONTACTS X_ADDRESS X_ADDRESS_DOM X_ADDRESS P($ $ P,lS`PP$ MH_CONTACTS PAGER_NUMBER_7DIGIT PHONE_NUMBER_DOM PAGER_NUMBER MH_CONTACTS PAGER_NUMBER_AREA PHONE_AREA_DOM PAGER_AREA P(% % ƸdS`PP% MH_CONTACTS FAX_NUMBER RDB$1230100028  MH_CONTACTS PAGER_NUMBER_EXTENSION PHONE_EXTENSION_DOM PAGER_EXT P(& &  !DS`PP& MH_CONTACTS FAX_NUMBER_7DIGIT PHONE_NUMBER_DOM FAX_NUMBER MH_CONTACTS FAX_NUMBER_AREA PHONE_AREA_DOM FAX_AREA P(' ' L޿S`PP' MH_CONTACTS COMPANY_NAME COMPANY_NAME_DOM COMPANY_NAME MH_CONTACTS FAX_NUMBER_EXTENSION PHONE_EXTENSION_DOM FAX_EXT P(( ( )S`PP( MH_CONTACTS MISC_INFO MISC_DOM ""MISC_INFO MH_CONTACTS COMMENT COMMENT_DOM !!COMMENT P() ) l7?bPP) MH_CONTACT_ALTERNATE_EMAIL USER_ID USER_ID_DOM USER_ID MH_CONTACTS GRAND_BREAK_FIELD RDB$1230100035 ## P(* *  բ7?bPP* MH_CONTACT_ALTERNATE_EMAIL FIRST_NAME FIRST_NAME_DOM FIRST_NAME MH_CONTACT_ALTERNATE_EMAIL LAST_NAME LAST_NAME_DOM LAST_NAME P(+ + -AwcPP+ MH_CONTACT_ALTERNATE_EMAIL GRAND_BREAK_FIELD RDB$1230200005  MH_CONTACT_ALTERNATE_EMAIL ALTERNATE_EMAIL_ADDRESS EMAIL_ADDRESS_DOM EMAIL_ADDRESS  P(, , 7dPP, MH_HARDWARE HARDWARE HW_NAME_DOM NAME MH_HARDWARE USER_ID USER_ID_DOM USER_ID  P(- - a7dPP- MH_HARDWARE HW_REVISION HW_REVISION_NUM_DOM REVISION MH_HARDWARE HW_TYPE HW_TYPE_DOM TYPE P(. . 7dPP. MH_HARDWARE HW_MISC_INFO MISC_DOM MISC_INFO MH_HARDWARE HW_SERIAL_NUM HW_SERIAL_NUM_DOM SERIAL_NUM P(/ / b{ >"gPP/ MH_LABOR REQUEST_ID REQUEST_ID_DOM REQUEST_ID MH_HARDWARE GRAND_BREAK_FIELD RDB$1230300007  P(0 0 K+`>"gPP0 MH_LABOR REQUEST_ID_DATE SQL$DTA PROBLEM_ID_DATE MH_LABOR REQUEST_ID_PREFIX SITE_PREFIX_DOM SITE_PREFIX P(1 1 ndj>"gPP1 MH_LABOR WORK_REPORT_INDEX WORK_REPORT_INDEX_DOM WORK_REPORT_INDEX MH_LABOR REQUEST_ID_COUNTER PROBLEM_ID_COUNTER_DOM PROBLEM_ID_COUNTER P(2 2 p>"gPP2 MH_LABOR LOGGER_ID USER_ID_DOM LOGGER_ID MH_LABOR USER_ID USER_ID_DOM USER_ID gZT$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~" P(3 3 \>5.hPP3 MH_LABOR START_TIME SQL$TSP2 START_TIME MH_LABOR LABOR_CODE LABOR_CODE_DOM LABOR_CODE #P(4 4 7E.hPP4 MH_LABOR START_TIME_MONTH RDB$1230400011 MH_LABOR START_TIME_YEAR RDB$1230400010 'P(5 5 F.hPP5 MH_LABOR END_TIME SQL$TSP2 END_TIME MH_LABOR START_TIME_DAY RDB$1230400012 *P(6 6 .hPP6 MH_LABOR END_TIME_MONTH RDB$1230400015  MH_LABOR END_TIME_YEAR RDB$1230400014  .P(7 7 : .hPP7 MH_LABOR EXPENDED_HOURS RDB$1230400017 EXPENDED_HOURS MH_LABOR END_TIME_DAY RDB$1230400016  0P(8 8 F.hPP8 MH_LABOR EXPENDED_SECONDS RDB$1230400019 EXPENDED_SECONDS MH_LABOR EXPENDED_MINUTES RDB$1230400018 EXPENDED_MINUTES 3P(9 9 NWiPP9 MH_ASSIGNED_REQUESTS REQUEST_ID REQUEST_ID_DOM REQUEST_ID MH_LABOR GRAND_BREAK_FIELD RDB$1230400020  5P(: :  WiPP`P%7U޾~ MH_SMALL.RBF: ` -: MH_ASSIGNED_REQUESTS REQUEST_ID_DATE SQL$DTA PROBLEM_ID_DATE MH_ASSIGNED_REQUESTS REQUEST_ID_PREFIX SITE_PREFIX_DOM SITE_PREFIX >P(; ; nWiPP; MH_ASSIGNED_REQUESTS REQUEST_SUBJECT SUMMARY_DOM PROBLEM_STATEMENT MH_ASSIGNED_REQUESTS REQUEST_ID_COUNTER PROBLEM_ID_COUNTER_DOM PROBLEM_ID_COUNTER BP(< < L˦WiPP< MH_ASSIGNED_REQUESTS ATTEMPTS ATTEMPT_DOM ATTEMPTS MH_ASSIGNED_REQUESTS COMMENT COMMENT_DOM COMMENT DP(= =  WiPP= MH_ASSIGNED_REQUESTS LOCKED_BY USER_ID_DOM LOCKED_BY MH_ASSIGNED_REQUESTS LOCKED BOOLEAN_DOM LOCKED GP(> > hCWiPP> MH_ASSIGNED_REQUESTS CUSTOMER_ID USER_ID_DOM CUSTOMER_ID MH_ASSIGNED_REQUESTS OWNER_ID USER_ID_DOM OWNER_ID IP(? ? +,JWiPP? MH_ASSIGNED_REQUESTS CUSTOMER_FIRST_NAME FIRST_NAME_DOM CUSTOMER_FIRST_NAME MH_ASSIGNED_REQUESTS CUSTOMER_LAST_NAME LAST_NAME_DOM CUSTOMER_LAST_NAME MP(@ @ QFWiPP@ MH_ASSIGNED_REQUESTS EMAIL_ADDRESS EMAIL_ADDRESS_DOM EMAIL_ADDRESS MH_ASSIGNED_REQUESTS NOTIFY_METHOD METHOD_DOM NOTIFY_METHOD PP(A A yTCjPPA MH_ASSIGNED_REQUESTS PHONE_NUMBER RDB$1230500017  MH_ASSIGNED_REQUESTS BUILDING_LOCATION BUILDING_LOCATION_DOM BUILDING_LOCATION SP B B {1Wi*P<B CJPROBLEMS8P C C L WK$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~f"i *PC D - select REQUEST_ID, SITE_PREFIX, PROBLEM_ID_DATE, PROBLEM_ID_COUNTER, PROBLEM_STATEMENT, COMMENT, ATTEMPTS, LOCKED, LOCKED_BY, OWNER_ID, CUSTOMER_ID, CUSTOMER_LAST_NAME, CUSTOMER_FIRST_NAME, NOTIFY_METHOD, EMAIL_ADDRESS, BUILDING_LOCATION, ! Full Phone Number '('||PHONE_AREA||')'|| (SUBSTRING(PHONE_NUMBER FROM 1 FOR 3))||'-'|| (SUBSTRING(PHONE_NUMBER FROM 4 FOR 4))|| ' x'||PHONE_EXTENSION, PHONE_AREA, PHONE_NUMBER, PHONE_EXTENSION, ! Full Pager Number '('||PAGER_AREA||')'|| (SUBSTRING(PAGER_NUMBER FROM 1 FOR 3))||'-'|| (SUBSTRING(PAGER_NUMBER FROM 4 FOR 4))|| ' x'||PAGER_EXT, PAGER_AREA, PAGER_NUMBER, PAGER_EXT, ! Full FAX Number '('||FAX_AREA||')'|| (SUBSTRING(FAX_9P D D g/Wi *PD E NUMBER FROM 1 FOR 3))||'-'|| (SUBSTRING(FAX_NUMBER FROM 4 FOR 4))|| ' x'||FAX_EXT, FAX_AREA, FAX_NUMBER, FAX_EXT, LOGGER_ID, STATUS, OPEN_OR_CLOSED, QUEUED_OR_ASSIGNED, SEVERITY, SEVERITY_NAME, PRIORITY, PRIORITY_NAME, PROBLEM_TYPE, AFFECTED_HARDWARE, AFFECTED_SOFTWARE, CATEGORY, WORK_REPORT_COUNT, CC_LIST, DATE_LOGGED, EXTRACT (YEAR FROM DATE_LOGGED), EXTRACT (MONTH FROM DATE_LOGGED), EXTRACT (DAY FROM DATE_LOGGED), DATE_DUE, EXTRACT (YEAR FROM DATE_DUE), EXTRACT (MONTH FROM DATE_DUE), EXTRACT (DAY FROM DATE_DUE), HOURS_TIL_DUE, DAYS_TIL_DUE, NEXT_ESCALATION, EXTRACT (YEAR FROM NEXT_ESCALATION), EXTRACT (MONTH FROM NEXT_ESCALATION), EXTRACT (DAY FROM NEXT_ESCALATION), LAST_UPDATE, EXTRACT :PE E ",')))n)D)),,+j+<.PPPPPPPPPPPPPPPPI NEXT_ESCALATION DAYS_TIL_DUE DAYS_TIL_DUE HOURS_TIL_DUE HOURS_TIL_DUEcDATE_DUEcDATE_DUEcDATE_DUEcDATE_DUEcDATE_DUEcDATE_DUE  DATE_DUEc DATE_LOGGEDc DATE_LOGGEDc DATE_LOGGEDc DATE_LOGGED}PJ J .+7*ll00^0.000*x,L, ,,,,LOOPPPPPPPPPPPPPPPJ 44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break fieldc LAST_UPDATEc LAST_UPDATEc LAST_UPDATEc LAST_UPDATEc LAST_UPDATEc LAST_UPDATE LAST_UPDATEcNEXT_ESCALATIONcNEXT_ESCALATIONcNEXT_ESCALATIONcNEXT_ESCALATIONcNEXT_ESCALATIONcNEXT_ESCALATIONP K K 6o7Um1PDK CJQUEUED_PROBLEMSP L L ՞7Um *PL M 4 select REQUEST_ID, SITE_PREFIX, PROBLEM_ID_DATE, PROBLEM_ID_COUNTER, PROBLEM_STATEMENT, COMMENT, ATTEMPTS, LOCKED, LOCKED_BY, OWNER_ID, CUSTOMER_ID, CUSTOMER_LAST_NAME, CUSTOMER_FIRST_NAME, NOTIFY_METHOD, EMAIL_ADDRESS, BUILDING_LOCATION, ! Full Phone Number '('||PHONE_AREA||')'|| (SUBSTRING(PHONE_NUMBER FROM 1 FOR 3))||'-'|| (SUBSTRING(PHONE_NUMBER FROM 4 FOR 4))|| ' x'||PHONE_EXTENSION, PHONE_AREA, PHONE_NUMBER, PHONE_EXTENSION, ! Full Pager Number '('||PAGER_AREA||')'|| (SUBSTRING(PAGER_NUMBER FROM 1 FOR 3))||'-'|| (SUBSTRING(PAGER_NUMBER FROM 4 FOR 4))|| ' x'||PAGER_EXT, PAGER_AR+$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~"EA, PAGER_NUMBER, PAGER_EXT, ! Full FAX Number '('||FAX_AREA||')'|| (SUBSTRING(FAX_P M M 7Um *PM N NUMBER FROM 1 FOR 3))||'-'|| (SUBSTRING(FAX_NUMBER FROM 4 FOR 4))|| ' x'||FAX_EXT, FAX_AREA, FAX_NUMBER, FAX_EXT, LOGGER_ID, STATUS, OPEN_OR_CLOSED, QUEUED_OR_ASSIGNED, SEVERITY, SEVERITY_NAME, PRIORITY, PRIORITY_NAME, PROBLEM_TYPE, AFFECTED_HARDWARE, AFFECTED_SOFTWARE, CATEGORY, WORK_REPORT_COUNT, CC_LIST, DATE_LOGGED, EXTRACT (YEAR FROM DATE_LOGGED), EXTRACT (MONTH FROM DATE_LOGGED), EXTRACT (DAY FROM DATE_LOGGED), DATE_DUE, EXTRACT (YEAR FROM DATE_DUE), EXTRACT (MONTH FROM DATE_DUE), EXTRACT (DAY FROM DATE_DUE), HOURS_TIL_DUE, DAYS_TIL_DUE, NEXT_ESCALATION, EXTRACT (YEAR FROM NEXT_ESCALATION), EXTRACT (MONTH FROM NEXT_ESCALATION), EXTRACT (DAY FROM NEXT_ESCALATION), LAST_UPDATE, EXTRACT PN N B7n *3)*t.B10&'%v(N'$*PPPPPPPPPPPPPN  CUSTOMER_ID  OWNER_ID   LOCKED_BY  LOCKED  ATTEMPTS  COMMENTPROBLEM_STATEMENTPROBLEM_ID_COUNTERPROBLEM_ID_DATE SITE_PREFIX REQUEST_ID   ?@L (YEAR FROM LAST_UPDATE), EXTRACT (MONTH FROM LAST_UPDATE), EXTRACT (DAY FROM LAST_UPDATE), 'Useful only as a Bottom of Report break field' from QUEUED_PROBLEMSPpO O +p7n 12^,2,0T|)P+".zPPPPPPPPPPPO 'S'S'S'S'S'S'S( PAGER_AREA)Z PAGER_NUMBER#-Z PAGER_NUMBER# x PAGER_EXTPHONE_EXTENSION PHONE_NUMBER PHONE_AREA'S'S'S'S'S'S'S( PHONE_AREA)Z PHONE_NUMBER#-Z PHONE_NUMBER# xPHONE_EXTENSION'S'S'S'S'S'S'S( PHONE_AREA)Z PHONE_NUMBER#-Z PHONE_NUMBER# xPHONE_EXTENSIONBUILDING_LOCATION EMAIL_ADDRESS NOTIFY_METHODCUSTOMER_FIRST_NAMECUSTOMER_LAST_NAMEPhP P !74q F)+((`'6)&(PPPPPPPPPPP    LOGGER_ID  FAX_EXT FAX_NUMBER  FAX_AREA'S'S'S'S'S'S'S(FAX_AREA)Z FAX_NUMBER#-Z FAX_NUMBER# xFAX_EXT'S'S'S'S'S'S'S(FAX_AREA)Z FAX_NUMBER#-Z FAX_NUMBER# xFAX_EXT   PAGER_EXT PAGER_NUMBER PAGER_AREA'S'S'S'S'S'S'S( PAGER_AREA)Z PAGER_NUMBER#-Z PAGER_NUMBER# x PAGER_EXTPQ Q M74q%-h1@',',+d040 '0&*`,4,PPPPPPPPPPPPPPPPQ c DATE_LOGGEDc DATE_LOGGED DATE_LOGGED  CC_LISTWORK_REPORT_COUNT  CATEGORYAFFECTED_SOFTWAREAFFECTED_HARDWARE PROBLEM_TYPE PRIORITY_NAME  PRIORITY SEVERITY_NAME  SEVERITYQUEUED_OR_ASSIGNEDOPEN_OR_CLOSED  STATUSPR R -JWRs,,j,>,')))n)D)),,+j+<.PPPPPPPPPPPPPPPPR NEXT_ESCALATION DAYS_TIL_DUE DAYS_TIL_DUE HOURS_TIL_DUE HOURS_TIL_DUEcDATE_DUEcDATE_DUEcDATE_DUEcDATE_DUEcDATE_DUEcDATE_DUE  DATE_DUEc DATE_LOGGEDc DATE_LOGGEDc DATE_LOGGEDc DATE_LOGGEDPS S 2{sl00^0.000*x,L, ,,,,LOOPPPPPPPPPPPPPPPS 44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break fieldc LAST_UPDATEc LAST_UPDATEc LAST_UPDATEc LAST_UPDATEc LAST_UPDATEc LAST_UPDATE LAST_UPDATEcNEXT_ESCALATIONcNEXT_ESCALATIONcNEXT_ESCALATIONcNEXT_ESCALATIONcNEXT_ESCALATIONcNEXT_ESCALATIONPxT T c7Ziv * 3\&8# ,,*,^,,1(PPPPPPPPPPPPT    MISC_INFOLICENSE_EXPIRATION WHOLE_VERSION WHOLE_VERSION SUB_VERSION MINOR_VERSION MAJOR_VERSIONNAME  USER_ID   ? select USER_ID, NAME, MAJOR_VERSION, MINOR_VERSION, SUB_VERSION, WHOLE_VERSION, LICENSE_EXPIRATION, MISC_INFO, 'Useful only as a Bottom of Report break field' from SOFTWARECJSOFTWAREP8U U yKz0zONO&'LPPPPU  select USER_ID, !!!!!!! ! even though the password is encrypted, we'll comment it out ! so that it is not seen as a security risk !!!!!!! PASSWORD, PASSWORD_REQUIRED, REVIEW_OWN_PROBLEMS, REVIEW_ALL_PROBLEMS, EXPERT_QUERY, EXPERT_ADD, EXPERT_MODIFY, BULLETIN_VIEW, BULLETIN_MODIFY, UPDATE_HW_LIST, UPDATE_SW_LIST, ADMIN_PRIV, GENERATE_REPORTS, STORE_REPORTS, LOG_PROBLEMS_OTHERS, UPDATE_CONTACT, IS_CUSTOMER, REPORT_GROUP1, REPORT_GROUP2, COMMENT, MISC_INFO, 'Useful only as a Bottom of Report break field' from USERS  CJUSERS44-Useful only as a Bottom of Report break field44-Useful only as a Bottom ofB9C$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~_" Report break fieldPV V !|x3&d0222+)~,R,$.--)n/B,2PPPPPPPPPPPPPPPPV LOG_PROBLEMS_OTHERS STORE_REPORTSGENERATE_REPORTS ADMIN_PRIVUPDATE_SW_LISTUPDATE_HW_LISTBULLETIN_MODIFY BULLETIN_VIEW EXPERT_MODIFY EXPERT_ADD EXPERT_QUERYREVIEW_ALL_PROBLEMSREVIEW_OWN_PROBLEMSPASSWORD_REQUIRED  USER_ID   ?P`W W 1Q~ -*j,>,&(OPO".PPPPPPPPPW CJ WORK_REPORTS44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break field   MISC_INFO  COMMENT REPORT_GROUP2 REPORT_GROUP1 IS_CUSTOMERUPDATE_CONTACTPXX X {zz3)*^.,1+-PPPPPPPP.X c DATE_ENTERED DATE_ENTEREDPROBLEM_ID_COUNTERPROBLEM_ID_DATE SITE_PREFIX REQUEST_ID   ? select REQUEST_ID, SITE_PREFIX, PROBLEM_ID_DATE, PROBLEM_ID_COUNTER, DATE_ENTERED, EXTRACT (YEAR FROM DATE_ENTERED), EXTRACT (MONTH FROM DATE_ENTERED), EXTRACT (DAY FROM DATE_ENTERED), OWNER, WORK_REPORT_INDEX, SUMMARY, HIDDEN, QUIET, STATUS, OPEN_OR_CLOSED, 'Useful only as a Bottom of Report break field' from WORK_REPORTS'PY Y wf--d-6--$0&h%D$%-OPOYPPPPPPPPPPPPPPP Y >>CJ ALL_PROBLEMSJ WORK_REPORTSG/ REQUEST_ID REQUEST_ID44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break fieldOPEN_OR_CLOSED  STATUS  QUIET  HIDDEN  SUMMARYWORK_REPORT_INDEX  OWNERc DATE_ENTEREDc DATE_ENTEREDc DATE_ENTEREDc DATE_ENTEREDc DATE_ENTERED/P Z Z LCLw *PZ [  select P.REQUEST_ID, P.PROBLEM_STATEMENT, P.OWNER_ID, P.CUSTOMER_ID, P.CUSTOMER_LAST_NAME, P.CUSTOMER_FIRST_NAME, P.NOTIFY_METHOD, P.EMAIL_ADDRESS, P.BUILDING_LOCATION, ! Full Phone Number '('||P.PHONE_AREA||')'|| (SUBSTRING(P.PHONE_NUMBER FROM 1 FOR 3))||'-'|| (SUBSTRING(P.PHONE_NUMBER FROM 4 FOR 4))|| ' x'||P.PHONE_EXTENSION, ! Full Pager Number '('||PAGER_AREA||')'|| (SUBSTRING(P.PAGER_NUMBER FROM 1 FOR 3))||'-'|| (SUBSTRING(P.PAGER_NUMBER FROM 4 FOR 4))|| ' x'||P.PAGER_EXT, ! Full FAX Number '('||P.FAX_AREA||')'|| (SUBSTRING(P.FAX_NUMBER FROM 1 FOR 3))||'-'|| (SUBSTRING(P.FAX_NUMBER FROM 4 FOR 4))|| ' x'||P.FAX_EXT, P.LOGGER_ID, P.STATUS, P.OPEN_OR_CLOSED, P.QUEUED_OR_ASSIGNED, P.SEVERITY, P?P [ [ &2i'w *P[ \ .SEVERITY_NAME, P.PRIORITY, P.PRIORITY_NAME, P.PROBLEM_TYPE, P.WORK_REPORT_COUNT, P.CC_LIST, P.DATE_LOGGED, EXTRACT (YEAR FROM P.DATE_LOGGED), EXTRACT (MONTH FROM P.DATE_LOGGED), EXTRACT (DAY FROM P.DATE_LOGGED), P.DATE_DUE, EXTRACT (YEAR FROM P.DATE_DUE), EXTRACT (MONTH FROM P.DATE_DUE), EXTRACT (DAY FROM P.DATE_DUE), P.HOURS_TIL_DUE, P.DAYS_TIL_DUE, P.LAST_UPDATE, EXTRACT (YEAR FROM P.LAST_UPDATE), EXTRACT (MONTH FROM P.LAST_UPDATE), EXTRACT (DAY FROM P.LAST_UPDATE), WR.DATE_ENTERED, EXTRACT (YEAR FROM WR.DATE_ENTERED), EXTRACT (MONTH FROM WR.DATE_ENTERED), EXTRACT (DAY FROM WR.DATE_ENTERED), WR.OWNER, WR.WORK_REPORT_INDEX, WR.SUMMARY, WR.HIDDEN, WR.QUIET, WR.STATUS, WR.OPEN_OR_CLOSED, 'Useful only as a Bottom of Re@P\ \ űRE4`j63 ))00Z'2'**1z1H22PPPPPPPPPPPPPP\ CUSTOMER_FIRST_NAMECUSTOMER_FIRST_NAMECUSTOMER_LAST_NAMECUSTOMER_LAST_NAME CUSTOMER_ID CUSTOMER_ID  OWNER_ID  OWNER_IDPROBLEM_STATEMENTPROBLEM_STATEMENT REQUEST_ID REQUEST_ID   ?@Z port break field' from ALL_PROBLEMS P, WORK_REPORTS WR where WR.REQUEST_ID = P.REQUEST_IDAP`] ] S4`z ,,j,>,000PPPPPPPPP&] 'S'S'S'S'S'S'S( PAGER_AREA)Z PAGER_NUMBER#-Z PAGER_NUMBER# x PAGER_EXT'S'S'S'S'S'S'S( PHONE_AREA)Z PHONE_NUMBER#-Z PHONE_NUMBER# xPHONE_EXTENSION'S'S'S'S'S'S'S( PHONE_AREA)Z PHONE_NUMBER#-Z PHONE_NUMBER# xPHONE_EXTENSIONBUILDING_LOCATIONBUILDING_LOCATION EMAIL_ADDRESS EMAIL_ADDRESS NOTIFY_METHOD NOTIFY_METHODMPh^ ^ 4`t F((%j%<--1PPPPPPPPPP$^ QUEUED_OR_ASSIGNEDOPEN_OR_CLOSEDOPEN_OR_CLOSED  STATUS  STATUS   LOGGER_ID   LOGGER_ID'S'S'S'S'S'S'S(FAX_AREA)Z FAX_NUMBER#-Z FAX_NUMBER# xFAX_EXT'S'S'S'S'S'S'S(FAX_AREA)Z FAX_NUMBER#-Z FAX_NUMBER# xFAX_EXT'S'S'S'S'S'S'S( PAGER_AREA)Z PAGER_NUMBER#-Z PAGER_NUMBER# x PAGER_EXTWP_ _ 81'l'@,,'',l,@++00&h&>*PPPPPPPPPPPPPPPP_  DATE_LOGGED  CC_LIST  CC_LISTWORK_REPORT_COUNTYK$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~v" WORK_REPORT_COUNT PROBLEM_TYPE PROBLEM_TYPE PRIORITY_NAME PRIORITY_NAME  PRIORITY  PRIORITY SEVERITY_NAME SEVERITY_NAME  SEVERITY  SEVERITYQUEUED_OR_ASSIGNEDbP` ` -x*,l,@,,,,'l'B)))))p)D,,PPPPPPPPPPPPPPPPP`  HOURS_TIL_DUE HOURS_TIL_DUEcDATE_DUEcDATE_DUEcDATE_DUEcDATE_DUEcDATE_DUEcDATE_DUE  DATE_DUE  DATE_DUEc DATE_LOGGEDc DATE_LOGGEDc DATE_LOGGEDc DATE_LOGGEDc DATE_LOGGEDc DATE_LOGGED DATE_LOGGEDoP2P&m$~ MH_SMALL.RBFa a a mW++l*B*,,,,f,:,+---V-(-PPPPPPPPPPPPPPPPa c DATE_ENTEREDc DATE_ENTEREDc DATE_ENTEREDc DATE_ENTEREDc DATE_ENTERED DATE_ENTEREDc LAST_UPDATEc LAST_UPDATEc LAST_UPDATEc LAST_UPDATEc LAST_UPDATEc LAST_UPDATE LAST_UPDATE LAST_UPDATE DAYS_TIL_DUE DAYS_TIL_DUE}P(c c avE  c ARCHIVE_WORK_REPORTS OPEN_OR_CLOSED OPEN_CLOSE_DOM OPEN_OR_CLOSED ARCHIVE_WORK_REPORTS STATUS PROBLEM_STATUS_DOM STATUS  (d d @E  d ARCHIVE_WORK_REPORTS REQUEST_ID REQUEST_ID_DOM REQUEST_ID ARCHIVE_WORK_REPORTS WORK_REPORT SQL$80SST WORK_REPORT  (e e 9 EE^  e PROBLEMS PROBLEM_ID_DATE SQL$DTA PROBLEMS SITE_PREFIX SITE_PREFIX_DOM  (f f 3׬^  f PROBLEMS PROBLEM_STATEMENT SUMMARY_DOM PROBLEMS PROBLEM_ID_COUNTER PROBLEM_ID_COUNTER_DOM  (g g n=^  g PROBLEMS ATTEMPTS ATTEMPT_DOM PROBLEMS COMMENT COMMENT_DOM  (h h tW<^  h PROBLEMS LOCKED_BY USER_ID_DOM PROBLEMS LOCKED BOOLEAN_DOM  (i i .ܓy^  i PROBLEMS CUSTOMER_ID USER_ID_DOM PROBLEMS OWNER_ID USER_ID_DOM  (j j `{q^  j PROBLEMS CUSTOMER_FIRST_NAME FIRST_NAME_DOM PROBLEMS CUSTOMER_LAST_NAME LAST_NAME_DOM   (k k R^  k PROBLEMS EMAIL_ADDRESS EMAIL_ADDRESS_DOM PROBLEMS NOTIFY_METHOD METHOD_DOM ! (l l  "* PROBLEMS PAGER_NUMBER PHONE_NUMBER_DOM PROBLEMS PAGER_AREA PHONE_AREA_DOM & (o o n<  o PROBLEMS FAX_AREA PHONE_AREA_DOM PROBLEMS PAGER_EXT PHONE_EXTENSION_DOM ' (p p w??<  p PROBLEMS FAX_EXT PHONE_EXTENSION_DOM PROBLEMS FAX_NUMBER PHONE_NUMBER_DOM ( (q q t<  q PROBLEMS STATUS PROBLEM_STATUS_DOM PROBLEMS LOGGER_ID USER_ID_DOM * (r r oi<  r PROBLEMS QUEUED_OR_ASSIGNED QUEUED_ASSIGNED_DOM PROBLEMS OPEN_OR_CLOSED OPEN_CLOSE_DOM + (s s !<  s PROBLEMS SEVERITY_NAME SEVERITY_NAME_DOM PROBLEMS SEVERITY SEVERITY_DOM - (t t <  t PROBLEMS PRIORITY_NAME PRIORITY_NAME_DOM PROBLEMS PRIORITY PRIORITY_DOM . (u u <  u PROBLEMS AFFECTED_HARDWARE HW_NAME_DOM ""PROBLEMS PROBLEM_TYPE CLASS_DOM !!/ (v v x<  v PROBLEMS CATEGORY CATEGORY_DOM $$PROBLEMS AFFECTED_SOFTWARE SW_NAME_DOM ##1 (w w O<  w PROBLEMS CC_LIST CC_DOM &&PROBLEMS WORK_REPORT_COUNT SQL$INT %%2 (x x F<  x PROBLEMS DATE_DUE SQL$TSP2 ((PROBLEMS DATE_LOGGED SQL$TSP2 ''4 (y y *<  y PROBLEMS DAYS_TIL_DUE RDB$0004000043 **PROBLEMS HOURS_TIL_DUE RDB$0004000042 ))7 (z z t<  z PROBLEMS NEXT_ESCALATION SQL$TSP2 ,,PROBLEMS REQUEST_ID REQUEST_ID_DOM ++: ({ { Fhn  { ARCHIVE_PROBLEMS SITE_PREFIX SITE_PREFIX_DOM SITE_PREFIX PROBLEMS LAST_UPDATE SQL$TSP2 --< (| | 25n  | ARCHIVE_PROBLEMS PROBLEM_ID_COUNTER PROBLEM_ID_COUNTER_DOM PROBLEM_ID_COUNTER ARCHIVE_PROBLEMS PROBLEM_ID_DATE SQL$DTA PROBLEM_ID_DATE A (} } An  } ARCHIVE_PROBLEMS COMMENT COMMENT_DOM COMMENT ARCHIVE_PROBLEMS PROBLEM_STATEMENT SUMMARY_DOM PROBLEM_STATEMENT w|q$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~6"; D (~ ~ D\ ~ ARCHIVE_PROBLEMS LOCKED BOOLEAN_DOM LOCKED ARCHIVE_PROBLEMS ATTEMPTS ATTEMPT_DOM ATTEMPTS a (  8E \  ARCHIVE_PROBLEMS OWNER_ID USER_ID_DOM OWNER_ID ARCHIVE_PROBLEMS LOCKED_BY USER_ID_DOM LOCKED_BY d (  >  ARCHIVE_PROBLEMS CUSTOMER_LAST_NAME LAST_NAME_DOM CUSTOMER_LAST_NAME ARCHIVE_PROBLEMS CUSTOMER_ID USER_ID_DOM CUSTOMER_ID f (  1  ARCHIVE_PROBLEMS NOTIFY_METHOD METHOD_DOM NOTIFY_METHOD ARCHIVE_PROBLEMS CUSTOMER_FIRST_NAME FIRST_NAME_DOM CUSTOMER_FIRST_NAME j (  2di  ARCHIVE_PROBLEMS BUILDING_LOCATION BUILDING_LOCATION_DOM BUILDING_LOCATION ARCHIVE_PROBLEMS EMAIL_ADDRESS EMAIL_ADDRESS_DOM EMAIL_ADDRESS m @ 7*l>>.~PPPPP 0PAGER_NUMBER_AREA G #$0PAGER_NUMBER %G #$0PHONE_NUMBER_EXTENSION F #$0PHONE_NUMBER_7DIGIT F #$0PHONE_NUMBER_AREA F #$VP@ vt7*l>>.~PPPPP 0FAX_NUMBER_7DIGIT G #$0FAX_NUMBER_AREA G #$0FAX_NUMBER %G #$0PAGER_NUMBER_EXTENSION G #$0PAGER_NUMBER_7DIGIT G #$]P@ s7*l>>.~PPPPP 0 QUEUED_OR_ASSIGNED H #$0OPEN_OR_CLOSED H #$0STATUS H #$0LOGGER_ID  G #$0FAX_NUMBER_EXTENSION G #$eP@ q7*l>>.~PPPPP 0%CLASS H #$0$PRIORITY_NAME  H #$0#PRIORITY_VALUE H #$0"SEVERITY_NAME  H #$0!SEVERITY_VALUE H #$mP@ M7*l>>.~PPPPP 0*CC_LIST  H #$0)WORK_REPORT_COUNT  H #$0(CATEGORY  H #$0'AFFECTED_SOFTWARE P H #$0&AFFECTED_HARDWARE 2H #$sP@ \7*l>>.~PPPPP 0/DATE_DUE #I ?#$0.DATE_LOGGED_DAY I #$0-DATE_LOGGED_MONTH I #$0,DATE_LOGGED_YEAR H #$0+DATE_LOGGED # H љW$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~"L ?#${P@ -7*l>>.~PPPPP 04DAYS_TIL_DUE #I <#$03HOURS_TIL_DUE # I 8#$02DATE_DUE_DAY  I #$01DATE_DUE_MONTH I #$00DATE_DUE_YEAR I #$P@  7*l>>.~PPPPP 09DATE_LAST_UPDATE #J ?#$08DATE_NEXT_ESCALATION_DAY J #$07DATE_NEXT_ESCALATION_MONTH J #$06DATE_NEXT_ESCALATION_YEAR J #$05DATE_NEXT_ESCALATION #I ?#$P@ #&`7Um>>.~PPPPP 0REQUEST_ID N #$0=GRAND_BREAK_FIELD -J #$0<DATE_LAST_UPDATE_DAY  J #$0;DATE_LAST_UPDATE_MONTH  J #$0:DATE_LAST_UPDATE_YEAR J #$P@ vP7n>>.~PPPPP 0COMMENT dN #$0REQUEST_SUBJECT dN #$0REQUEST_ID_COUNTER N #$0REQUEST_ID_DATE #N #$0REQUEST_ID_PREFIX N #$P@ ?U7n>>.~PPPPP 0 CUSTOMER_ID  N #$0 OWNER_ID  N #$0 LOCKED_BY  N #$0LOCKED  N #$0ATTEMPTS N #$P@ ) ~7n>>.~PPPPP 0BUILDING_LOCATION  O #$0EMAIL_ADDRESS <O #$0NOTIFY_METHOD O #$0 CUSTOMER_FIRST_NAME O #$0 CUSTOMER_LAST_NAME (O #$P@ D"7n>>.~PPPPP 0PAGER_NUMBER %P #$0PHONE_NUMBER_EXTENSION  O #$0PHONE_NUMBER_7DIGIT O #$0PHONE_NUMBER_AREA O #$0PHONE_NUMBER %O #$P@ ZE7n>>.~PPPPPP'GQ~ MH_SMALL.RBF ZH 0FAX_NUMBER_AREA P #$0FAX_NUMBER %P #$0PAGER_NUMBER_EXTENSION P #$0PAGER_NUMBER_7DIGIT P #$0PAGER_NUMBER_AREA P #$P@ D74q$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~E"] >>.~PPPPP 0OPEN_OR_CLOSED Q #$0STATUS Q #$0LOGGER_ID  P #$0FAX_NUMBER_EXTENSION P #$0FAX_NUMBER_7DIGIT P #$P@ as74q>>.~PPPPP 0$PRIORITY_NAME  Q #$0#PRIORITY_VALUE Q #$0"SEVERITY_NAME  Q #$0!SEVERITY_VALUE Q #$0 QUEUED_OR_ASSIGNED Q #$P@ \>74q>>.~PPPPP 0)WORK_REPORT_COUNT  Q #$0(CATEGORY  Q #$0'AFFECTED_SOFTWARE P Q #$0&AFFECTED_HARDWARE 2Q #$0%CLASS Q #$P@ 74q>>.~PPPPP 0.DATE_LOGGED_DAY R #$0-DATE_LOGGED_MONTH R #$0,DATE_LOGGED_YEAR Q #$0+DATE_LOGGED # 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` #$0DATE_LOGGED_MONTH ` #$0DATE_LOGGED_YEAR ` #$0DATE_LOGGED #` ?#$pP@ 6>>.~PPPPP0!DAYS_TIL_DUE #a <#$0 HOURS_TIL_DUE #` 8#$0DATE_DUE_DAY ` #$0DATE_DUE_MONTH  ` #$0DATE_DUE_YEAR  ` #$wP@3~Y>>.~PPPPP0&WR_DATE_ENTERED # a ?#$0%DATE_LAST_UPDATE_DAY  a #$0$DATE_LAST_UPDATE_MONTH a #$0#DATE_LAST_UPDATE_YEAR a #$0"DATE_LAST_UPDATE #a ?#$P@->>.~PPPPP0+WR_INDEX #$0*WR_AUTHOR_ID  #$0)WR_DATE_ENTERED_DAY  #$0(WR_DATE_ENTERED_MONTH a #$0'WR_DATE_ENTERED_YEAR  a #$P@.x->>.~PPPPP00WR_OPEN_OR_CLOSED  #$0/WR_STATUS  #$0.WR_QUIET #$0-WR_HIDDEN  #$0,WR_SUMMARY d Ľ$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~#]" #$P@HXmm>>.~PPPPP0CUSTOMER_ID &#$0OWNER_ID &#$0REQUEST_SUBJECT d&#$0REQUEST_ID %#$01GRAND_BREAK_FIELD - #$P@R7eɴ>>.~PPPPP0 BUILDING_LOCATION  &#$0EMAIL_ADDRESS < &#$0NOTIFY_METHOD  &#$0CUSTOMER_FIRST_NAME &#$0CUSTOMER_LAST_NAME (&#$P@d<',7eɴ>>.~PPPPP0CURRENT_STATUS (#$0 LOGGER_ID (#$0 FAX_NUMBER %(#$0 PAGER_NUMBER %'#$0 PHONE_NUMBER %'#$P@:7eɴ>>.~PPPPP0PRIORITY_VALUE )#$0SEVERITY_NAME  (#$0SEVERITY_VALUE  (#$0QUEUED_OR_ASSIGNED (#$0OPEN_OR_CLOSED (#$P@M7eɴ>>.~PPPPP0DATE_LOGGED # )?#$0CC_LIST )#$0WORK_REPORT_COUNT )#$0CLASS )#$0PRIORITY_NAME  )#$P@Swp>>.~PPPPP0DATE_DUE_YEAR *#$0DATE_DUE #*?#$0DATE_LOGGED_DAY *#$0DATE_LOGGED_MONTH )#$0DATE_LOGGED_YEAR  )#$P@hMwp>>.~PPPPPP5%t~ MH_SMALL.RBF‚0"DATE_LAST_UPDATE #*?#$0!DAYS_TIL_DUE # *<#$0 HOURS_TIL_DUE # *8#$0DATE_DUE_DAY *#$0DATE_DUE_MONTH *#$P@rߟcwp>>.~PPPPP0'WR_DATE_ENTERED_YEAR +#$0&WR_DATE_ENTERED #+?#$0%DATE_LAST_UPDATE_DAY +#$0$DATE_LAST_UPDATE_MONTH +#$0#DATE_LAST_UPDATE_YEAR *#$P@?(>>.~U&$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~" PPPPP0,WR_SUMMARY d +#$0+WR_INDEX  +#$0*WR_AUTHOR_ID  +#$0)WR_DATE_ENTERED_DAY  +#$0(WR_DATE_ENTERED_MONTH +#$P@Q%U>>.~PPPPP01LABOR_OWNER_ID ,#$00WR_OPEN_OR_CLOSED ,#$0/WR_STATUS ,#$0.WR_QUIET +#$0-WR_HIDDEN +#$P@ȋ?U>>.~PPPPP06LABOR_START_TIME_MONTH  ,#$05LABOR_START_TIME_YEAR ,#$04LABOR_START_TIME #,?#$03LABOR_CODE ,#$02LABOR_GIVER_ID ,#$P@qU>>.~PPPPP0;LABOR_END_TIME_DAY -#$0:LABOR_END_TIME_MONTH ,#$09LABOR_END_TIME_YEAR ,#$08LABOR_END_TIME # ,?#$07LABOR_START_TIME_DAY  ,#$P@t_">>.~PPPPP0CLASS_DESCENDANT_PARENT  -#$0CLASS_DESCENDANT  -#$0CLASS_ANCESTOR  -#$0=GRAND_BREAK_FIELD --#$0<LABOR_EXPENDED_HOURS #-8#$P@Oɷ>>.~PPPPP0NEXT_ESCALATION_MONTH /#$0NEXT_ESCALATION_YEAR /#$0NEXT_ESCALATION #/?#$0REQUEST_ID /#$0GRAND_BREAK_FIELD -.#$P@C Jȷf>>.~PPPPP0 CURRENT_DUE_DATE_DAY 0#$0CURRENT_DUE_DATE_MONTH  /#$0CURRENT_DUE_DATE_YEAR  /#$0CURRENT_DUE_DATE # /?#$0NEXT_ESCALATION_DAY /#$P@$~f>>.~PPPPP0CURRENT_PRIORITY_NAME  0#$0 CURRENT_PRIORITY_VALUE 0#$0 OWNER 0#$0 CLASS 0#$0 CURRENT_SEVERITY_VALUE 0#$P@]s>>.~PPPPP0HOUR_BITS 1#$0DAY_OF_WEEK 1#$0GRAND_BREAK_FIELD - 0#$0INITIAL_PRIORITY_NAME  0#$0;۵$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~." INITIAL_PRIORITY_VALUE 0#$P@3W.!>>.~PPPPP0NI_ADDRESS (2#$0GRAND_BREAK_FIELD - 1#$0CLASS  1#$0USER_ID 1#$0GRAND_BREAK_FIELD -1#$%P@9-wR>>.~PPPPP0DATE_EXPIRATION_MONTH 3#$0DATE_EXPIRATION_YEAR 2#$0DATE_EXPIRATION #2#$0NODENAME  2#$0HARDWARE_MODEL 2#$0P@_>>.~PPPPP0MAINTENANCE_INDEX 4#$0 GRAND_BREAK_FIELD -3#$0 CHECKSUM 3#$0CONCURRENT_USERS 3#$0DATE_EXPIRATION_DAY 3#$8P@*ͪ>>.~PPPPP0DB_ARCHIVAL_INTERVAL #4#$0BACKUP_ENABLED 4#$0BACKUP_DEVICE (4#$0BACKUP_NEXT #4?#$0BACKUP_INTERVAL #4<#$?P@q>>.~PPPPP0 X_ARCHIVAL_INTERVAL # 4#$0 DB_ARCHIVAL_ENABLED  4#$0 DB_ARCHIVAL_OPEN_CALLS  4#$0DB_ARCHIVAL_AGE #4#$0DB_ARCHIVAL_NEXT #4?#$EP@u)hW>>.~PPPPP0REQUEST_ID_PREFIX 5#$0GRAND_BREAK_FIELD -5#$0X_ARCHIVAL_ENABLED 4#$0 X_ARCHIVAL_AGE # 4#$0 X_ARCHIVAL_NEXT # 4?#$JP@?{7>>.~PPPPP0PRIORITY_VALUE 6#$0GRAND_BREAK_FIELD - 5#$0PARTNER_PID 5#$0REQUEST_ID_COUNTER 5#$0REQUEST_ID_DATE #5#$SP( -PPMH_WR_REQUEST WR_AUTHOR_ID USER_ID_DOM **OWNER MH_WR_REQUEST WR_DATE_ENTERED_DAY RDB$1231000041 )) P( n-PPMH_WR_REQUEST WR_SUMMARY SUMMARY_DOM ,,SUMMARY MH_WR_REQUEST WR_INDEX WORK_REPORT_INDEX_DOM ++WORK_REPORT_INDEX P( k+L-PPMH_WR_REQUEST WR_QUIET BOOLEAN_DOM ..QUIET MH_WR_REQUEST WR_HIDDEN BOOLEAN_DOM --HIDDEN :$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~" P( Xl-PPMH_WR_REQUEST WR_OPEN_OR_CLOSED OPEN_CLOSE_DOM 00OPEN_OR_CLOSED MH_WR_REQUEST WR_STATUS PROBLEM_STATUS_DOM //STATUS P( |nmPPMH_WR_REQUEST_LABOR REQUEST_ID RDB$1231100001 REQUEST_ID MH_WR_REQUEST GRAND_BREAK_FIELD RDB$1231000049 11 P( 'ЗmPPMH_WR_REQUEST_LABOR OWNER_ID RDB$1231100003 OWNER_ID MH_WR_REQUEST_LABOR REQUEST_SUBJECT RDB$1231100002 PROBLEM_STATEMENT P(   emPP MH_WR_REQUEST_LABOR CUSTOMER_LAST_NAME RDB$1231100005 CUSTOMER_LAST_NAME MH_WR_REQUEST_LABOR CUSTOMER_ID RDB$1231100004 CUSTOMER_ID P(   #tmPP MH_WR_REQUEST_LABOR NOTIFY_METHOD RDB$1231100007 NOTIFY_METHOD MH_WR_REQUEST_LABOR CUSTOMER_FIRST_NAME RDB$1231100006 CUSTOMER_FIRST_NAME P(   S7eɴPP MH_WR_REQUEST_LABOR BUILDING_LOCATION RDB$1231100009 BUILDING_LOCATION MH_WR_REQUEST_LABOR EMAIL_ADDRESS RDB$1231100008 EMAIL_ADDRESS P(   7eɴPP MH_WR_REQUEST_LABOR PAGER_NUMBER RDB$1231100011 MH_WR_REQUEST_LABOR PHONE_NUMBER RDB$1231100010 P(   u7eɴPP MH_WR_REQUEST_LABOR LOGGER_ID RDB$1231100013 LOGGER_ID MH_WR_REQUEST_LABOR FAX_NUMBER RDB$1231100012 P( "7eɴPPMH_WR_REQUEST_LABOR OPEN_OR_CLOSED RDB$1231100015 OPEN_OR_CLOSED MH_WR_REQUEST_LABOR CURRENT_STATUS RDB$1231100014 STATUS P( &Y#'7eɴPPMH_WR_REQUEST_LABOR SEVERITY_VALUE RDB$1231100017 SEVERITY MH_WR_REQUEST_LABOR QUEUED_OR_ASSIGNED RDB$1231100016 QUEUED_OR_ASSIGNED P( 7eɴPPMH_WR_REQUEST_LABOR PRIORITY_VALUE RDB$1231100019 PRIORITY MH_WR_REQUEST_LABOR SEVERITY_NAME RDB$1231100018 SEVERITY_NAME P( Y7eɴPPMH_WR_REQUEST_LABOR CLASS RDB$1231100021 PROBLEM_TYPE MH_WR_REQUEST_LABOR PRIORITY_NAME RDB$1231100020 PRIORITY_NAME P( ԿE7eɴPPMH_WR_REQUEST_LABOR CC_LIST RDB$1231100023 CC_LIST MH_WR_REQUEST_LABOR WORK_REPORT_COUNT RDB$1231100022 WORK_REPORT_COUNT P( " 7eɴPPMH_WR_REQUEST_LABOR DATE_LOGGED_YEAR RDB$1231100025  MH_WR_REQUEST_LABOR DATE_LOGGED RDB$1231100024 DATE_LOGGED P( ٙwpPPMH_WR_REQUEST_LABOR DATE_LOGGED_DAY RDB$1231100027  MH_WR_REQUEST_LABOR DATE_LOGGED_MONTH RDB$1231100026  P( OwpPPMH_WR_REQUEST_LABOR DATE_DUE_YEAR RDB$1231100029  s$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~Q" MH_WR_REQUEST_LABOR DATE_DUE RDB$1231100028 DATE_DUE P( MKwpPPMH_WR_REQUEST_LABOR DATE_DUE_DAY RDB$1231100031  MH_WR_REQUEST_LABOR DATE_DUE_MONTH RDB$1231100030  P( wywpPPMH_WR_REQUEST_LABOR DAYS_TIL_DUE RDB$1231100033 !!DAYS_TIL_DUE MH_WR_REQUEST_LABOR HOURS_TIL_DUE RDB$1231100032 HOURS_TIL_DUE P( [$wpPPMH_WR_REQUEST_LABOR DATE_LAST_UPDATE_YEAR RDB$1231100035 ## MH_WR_REQUEST_LABOR DATE_LAST_UPDATE RDB$1231100034 ""LAST_UPDATE P( PywpPPMH_WR_REQUEST_LABOR DATE_LAST_UPDATE_DAY RDB$1231100037 %% MH_WR_REQUEST_LABOR DATE_LAST_UPDATE_MONTH RDB$1231100036 $$ P( Sq@wpPPMH_WR_REQUEST_LABOR WR_DATE_ENTERED_YEAR RDB$1231100039 '' MH_WR_REQUEST_LABOR WR_DATE_ENTERED SQL$TSP2 &&DATE_ENTERED P( \wpPPMH_WR_REQUEST_LABOR WR_DATE_ENTERED_DAY RDB$1231100041 )) MH_WR_REQUEST_LABOR WR_DATE_ENTERED_MONTH RDB$1231100040 (( P( imq(PPP6~ MH_SMALL.RBFAMH_WR_REQUEST_LABOR WR_INDEX WORK_REPORT_INDEX_DOM ++WORK_REPORT_INDEX MH_WR_REQUEST_LABOR WR_AUTHOR_ID USER_ID_DOM **OWNER P( q(PPMH_WR_REQUEST_LABOR WR_HIDDEN BOOLEAN_DOM --HIDDEN MH_WR_REQUEST_LABOR WR_SUMMARY SUMMARY_DOM ,,SUMMARY P( z(PPMH_WR_REQUEST_LABOR WR_STATUS PROBLEM_STATUS_DOM //STATUS MH_WR_REQUEST_LABOR WR_QUIET BOOLEAN_DOM ..QUIET P( WPPMH_WR_REQUEST_LABOR LABOR_OWNER_ID USER_ID_DOM 11USER_ID MH_WR_REQUEST_LABOR WR_OPEN_OR_CLOSED OPEN_CLOSE_DOM 00OPEN_OR_CLOSED P(   [N,+---Z-,--$0&^%:$PPPPPPPPPPPPPPPP+  QUIET  HIDDEN  SUMMARYWORK_REPORT_INDEX  OWNERc DATE_ENTEREDc DATE_ENTEREDc DATE_ENTEREDc DATE_ENTEREDc DATE_ENTEREDc DATE_ENTERED DATE_ENTEREDc LAST_UPDATEc LAST_UPDATEc LAST_UPDATEc LAST_UPDATEP,,=Ux%-t&L("))++t+H+++'+p+D++PPPPPPPPPPPPPPPPP,c START_TIMEc START_TIMEc START_TIMEc START_TIME  END_TIMEc START_TIMEc START_TIMEc START_TIMEc START_TIMEc START_TIMEc START_TIME START_TIME LABOR_CODE   LOGGER_ID  USER_IDOPEN_OR_CLOSED  STATU+k$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~h"& SPx--+X" ++h-:-OOf33\'2)*PPPPPPPPPPPP- DESC_PARENT DESCENDANT  ANCESTOR   ? select ANCESTOR, DESCENDANT, DESC_PARENT, 'Useful only as a Bottom of Report break field' from CLASS_DESCENDANTSCJCLASS_DESCENDANTS44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break fieldEXPENDED_HOURSEXPENDED_HOURSc START_TIMEc START_TIMEP8..@M7uzONO",oPPPPN.TT select REQUEST_ID, NEXT_ESCALATION, EXTRACT (YEAR FROM NEXT_ESCALATION), EXTRACT (MONTH FROM NEXT_ESCALATION), EXTRACT (DAY FROM NEXT_ESCALATION), CURRENT_DUE_DATE, EXTRACT (YEAR FROM CURRENT_DUE_DATE), EXTRACT (MONTH FROM CURRENT_DUE_DATE), EXTRACT (DAY FROM CURRENT_DUE_DATE), CURRENT_SEVERITY, PROBLEM_CLASS, OWNER, CURRENT_PRIORITY, CURRENT_PRIORITY_NAME, INITIAL_PRIORITY, INITIAL_PRIORITY_NAME, 'Useful only as a Bottom of Report break field' from ESCALATIONCJ ESCALATION44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break fieldP//v f3)b.20000r0B0/11|1J11PPPPPPPPPPPPPPP/cCURRENT_DUE_DATEcCURRENT_DUE_DATEcCURRENT_DUE_DATEcCURRENT_DUE_DATEcCURRENT_DUE_DATECURRENT_DUE_DATEcNEXT_ESCALATIONcNEXT_ESCALATIONcNEXT_ESCALATIONcNEXT_ESCALATIONcNEXT_ESCALATIONcNEXT_ESCALATIONNEXT_ESCALATION REQUEST_ID   ?Px00Y 1/`,<$ /4/t4$OO2PPPPPPPPPPPP0 select DAY_OF_WEEK, HOUR_BITS, 'Useful only as a Bottom of Report break field' from ESCALATION_HOURSCJESCALATION_HOURS44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break fieldINITIAL_PRIORITY_NAMEINITIAL_PRIORITYCURRENT_PRIORITY_NAMECURRENT_PRIORITY  OWNER PROBLEM_CLASSCURRENT_SEVERITYcCURRENT_DUE_DATEPx11bn ^ 3*h(OO23&v+&OOPPPPPPPPPPPP*144-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break field PROBLEM_TYPE  USER_ID   ? select USER_ID, PROBLEM_TYPE, 'Useful only as a Bottom of Report break field' from FIRST_ESCALATIONCJFIRST_ESCALATION44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break field   HOUR_BITS DAY_OF_WEEK   ?!Ph22Tb>h *f]23)-')\+0++PPPPPPPPPP2c EXPIRATIONc EXPIRATIONc EXPIRATION EXPIRATION  NODENAMEHARDWARE_MODEL NI_ADDRESS   ?BB select NI_ADDRESS, HARDWARE_MODEL, NODENAME, EXPIRATION, EXTRACT (YEAR FROM EXPIRATION), EXTRACT (MONTH FROM EXPIRATION), EXTRACT (DAY FROM EXPIRATION), CONCURRENT_USERS, CHECKSUM, 'Useful only as a Bottom of Report break field' from LICENSESCJLICENSES+P`33H_ ++j+:/'OrOD-rPPPPPPPPP3 select MAINTENANCE_INDEX, BACKUP_INTERVAL, BACKUP_NEXT, BACKUP_DEVICE, BACKUP_ENABLED, DB_ARCHIVAL_INTERVAL, DB_ARCHIVAL_NEXT, DB_ARCHIVAL_AGE, DB_ARCHIVAL_OPEN_CALLS, DB_ARCHIVAL_ENABLED, X_ARCHIVAL_INTERVAL, X_ARCHIVAL_NEXT, X_ARCHIVAL_AGE, X_ARCHIVAL_ENABLED, 'Useful only as a Bottom of Report break field' from MAINTENANCECJ MAINTENANCE44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break field  CHECKSUMCONCURRENT_USERSc EXPIRATIONc EXPIRATIONc EXPIRATION5P44F30\.2*,-3t/F.522~.P-1PPPPPPPPPPPPPPP4X_ARCHIVAL_ENABLEDX_ARCHIVAL_AGEX_ARCHIVAL_NEXTX_ARCHIVAL_INTERVALDB_ARCHIVAL_ENABLEDDB_ARCHIVAL_OPEN_CALLSDB_ARCHIVAL_AGEDB_ARCHIVAL_NEXTDB_ARCHIVAL_INTERVALBACKUP_ENABLED BACKUP_DEVICE BACKUP_NEXTBACKUP_INTERVALMAINTENANCE_INDEX   ?=Pp55N?b\ ONO .T 3*.1l*OOPPPPPPPPPPP4544-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break field PARTNER_PIDPROBLEM_ID_COUNTERPROBLEM_ID_DATE SITE_PREFIX   ? select SITE_PREFIX, PROBLEM_ID_DATE, PROBLEM_ID_COUNTER, PARTNER_PID, 'Useful only as a Bottom of Report break field' from PARTNER_PIDSCJ PARTNER_PIDS44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break fieldNP`66nH) :&3'zO*O,:3PPPPPPPPP6   ? select PROB'$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~Q"7 LEM_ID_INDEX, SITE_PREFIX, COUNTER_DATE, COUNTER_ID, 'Useful only as a Bottom of Report break field' from PROBLEM_IDCJ PROBLEM_ID44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break field  PRIORITY   ?ss select PRIORITY, 'Useful only as a Bottom of Report break field' from PROBLEM_PRIORITY_DEFAULTCJPROBLEM_PRIORITY_DEFAULTYPx77>cWb /*h+>)OOd:3z'*OOPPPPPPPPPPPP&744-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break field  SEVERITY   ?ss select SEVERITY, 'Useful only as a Bottom of Report break field' from PROBLEM_SEVERITY_DEFAULTCJPROBLEM_SEVERITY_DEFAULT44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break field COUNTER_ID COUNTER_DATE SITE_PREFIXPROBLEM_ID_INDEX^Pp88`aB 33+^-2,,OfO60PPPPPPPPPPPN8hh select USER_ID, 'Useful only as a Bottom of Report break field' from TOP_ESCALATIONCJTOP_ESCALATION44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break field SYSTEM_ACCESS EXPERT_ACCESSPROBLEM_ACCESS SYSTEM_INDEX   ? select SYSTEM_INDEX, PROBLEM_ACCESS, EXPERT_ACCESS, SYSTEM_ACCESS, 'Useful only as a Bottom of Report break field' from SYSTEM_PARAMETERSCJSYSTEM_PARAMETERSgPp99Dvw 3&DOO(3#^)2+ &PPPPPPPPPPP9  ACCOUNT PHONE_NUMBER PHONE_AREANAME   ? select NAME, PHONE_AREA, PHONE_NUMBER, ACCOUNT, EMAIL_ADDRESS, HELPDESK_TYPE, COMMENT, 'Useful only as a Bottom of Report break field' from VENDOR  CJVENDOR44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break field  USER_ID   ?sPx::tmw!n ,,p& OO)3*+6OOPPPPPPPPPPPP:44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break field REPORT_QUERY REPORT_NAME   ?zz select REPORT_NAME, REPORT_QUERY, 'Useful only as a Bottom of Report break field' from REPORTSCJREPORTS44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break field  COMMENT HELPDESK_TYPE EMAIL_ADDRESS}PX;;uG7.r.3r#L&$(*/PPPPPPPP6;TABLE_FIELD_NAME INDEX_BREAK   INDEX_POS  USER_IDNAME   ? select NAME, USER_ID, INDEX_POS, INDEX_BREAK, TABLE_FIELD_NAME, TEXT_VALUE, FUNCTION_VALUE, WIDTH, BREAK_POSITION, FIELD_SIZE, FIELD_TYPE, FIELD_SUB_TYPE, INTERVAL_TYPE, DATE_FORMAT, DATE_FORMAT_VALUE, BREAK_HEADER, TOP_BOTTOM_BREAK, ALIGNMENT, ALIGNMENT_VALUE, 'Useful only as a Bottom of Report break field' from REPORT_BREAKCJ REPORT_BREAKP<<Sx;)7Њ<R)-r$D-))-,l*<0+/(.:OOPPPPPPPPPPPPPPPP<44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break fieldALIGNMENT_VALUE   ALIGNMENTTOP_BOTTOM_BREAK BREAK_HEADERDATE_FORMAT_VALUE DATE_FORMAT INTERVAL_TYPEFIELD_SUB_TYPE FIELD_TYPE FIELD_SIZEBREAK_POSITION  WIDTHFUNCTION_VALUE TEXT_VALUEPP== (g׍\?0z3V#0&+)PPPPPPP&= TITLE_SIZE OUTPUT_TITLE  USER_IDNAME   ? select NAME, USER_ID, OUTPUT_TITLE, TITLE_SIZE, TITLE, BOTTOM_TITLE, FLAT_COLUMN_DELIMITER, WIDTH, LINES_PER_PAGE, COLUMN_SPACING, RIGHT_MARGIN, LEFT_MARGIN, TOP_MARGIN, BOTTOM_MARGIN, ENCLOSE_QUOTES, TABULAR_COLUMNS, TABULAR_TITLE, FLATFILE_COLUMNS, FLATFILE_TITLE, LIMIT_ROWS, 'Useful only as a Bottom of Report break field' from REPORT_GENERALCJREPORT_GENERALP>>}׍\?$+j4F$--+*j)>,-.,/X-.)PPPPPPPPPPPPPPPP> LIMIT_ROWSFLATFILE_TITLEFLATFILE_COLUMNS TABULAR_TITLETABULAR_COLUMNSENCLOSE_QUOTES BOTTOM_MARGIN TOP_MARGIN LEFT_MARGIN RIGHT_MARGINCOLUMN_SPACINGLINES_PER_PAGE  WIDTHFLAT_COLUMN_DELIMITER BOTTOM_TITLE  TITLEPp??5>*w A ONO -\(3#&()d(OPPPPPPPPPPP?44-Useful only as a Bottom of Report break field   INFO_TEXT LAST_INDEX   INDEX_POS  USER_IDNAME   ? selectx$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~" 1^z.cՖs 6~mDIFz{@ё\%^0\a"ŖuRW%LsT%:Xc%c" V&Hgju*59Eؙ F̆؀GWWnp1FHDzٱZ9aS'B9r4_ŻPYф:UMӮ&'8( NL/r>DԗG/>H.pIA];38+y0)t񯭛"6]7` ,o74MIt K]jS 4mZ=:r,-B8k0ئR=ցԯ!0 pmt 28*J$I!Ck:c[8BLap&81?LSi+G,y}HJzVa6މ1F~} [3y(6D "n*48KѪ-ͻ'7ؿn}@ Z0?WCWE펳USI3Ws܌jjZ f2$n},i}!߫?M N,FOBi$2zI=z3o 7vC9C9a **kp?jkj3)\1_H~+_W+N,(lW~%'6gq65̯,i8'r|-oH@[ʏ?x1f"ހG|up\ (,:Q D1 3!; ]ʽ5GxkxX-l^p]\%ҟHG:mC'=um9LS'y|,e%uxU#_÷_ZY+3l5[k8r:0e:>bT;"(M`L⫌$EzprwV k=&pDg:v|&}wL Y:n[U.>YCO(Ö ONOO6, f !)PX E2e_y<4mQ YFEzβ =6XqgI)UØ 3C)P/JsR=Ք>L7#z}aYi>\\sč&wfrd>îs0v5z8et܁C=70ݲ`x\(mcmp0jIAHeb>, V;׿ԮFp!gCF*RMxv~cm}#ܑ#YR6dI3A H^st1$c *x u-o ]z:\`#^h l9{m"}4 Q"r^GttPzM} +CcnW{N k=-t<6y wp~1'S [1t!VOF5}VN[1)Ǵey(W?smpHLǝ({‹|6 SvdA{/K#n'ZUfS( 40hR8Fb.XY$?PdG~b 8x1mG_veRЇB]`&'`(,|(Vvf PK)WWB-xhv>`wPqTop4qv8k!8"J܍!`c ] 6sv2^ y7>,өZfpHjxaN(b|Ӱ핢?O >.H1=O'=@@/vcԊTef[S̛cbQ?%]VSp9Q24Y6CXXՌp1e4@ 9VABK]j{i $BDr?msjzVޭ%~pd^y՜ Ex 2`4+GiwÐ!U&gv},= >ڲ*Abn<}_jp ]Q>x&* .NVw|AfMB"P)8s6ư-%ֈ6/M38J܎U)p@R@~G:BP }#ڠy;VqwpD[+n)ŝ7ʙH6qKz\<N~T/bfUchgx%l'tx `G.b{+*@<Ra)b k#Wu0Շ_lAE| DjÈhG2;q)+o^? -<O: }CGv}AٿCw!Y,Q̪HY?.8K'E #QcYq*,|zJ9&TEI rϧap1Cxrx(3 #-eu)jL %tVE`2WM AyHĽ)r7>/#ÝQ}pe}ƿW–E-=g6E1G!yu{Hm.4KoXe&O-Unkc_T}fصlN푄 ݼO gti䞞"<2 +)D6 qDkG]j]8~ʖI^1(5 4z,gtѠ nuӑ8ۄdBKb@:p fsS/eZB ~YB.,J3NXsi߄u< 0~ߍB*w:<0?%9O'6cmEExA#M btBᆀ.պdBj u?#/R2k_굓[P컆ڂJ"vem^rTzV6I0Xx#r-̀mt%{v~zt4{p󦹪@RfӐ&So5&IH?"vqz bv.cJ_lv|"Qbtj/5Q&r84都]s ̭>)<- 90Y;-[3M,Tz !|@V V"tvL pIօpOUT\ v"WHȪWt] 5~KY$D-"ZF0s.r~Ȋ5 ;0;"$?HGTrʰ'FB-]BVEɝr6FX[1~}{dn$my~ZTmmc.I<bz-Y$Ջ 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XY+O-r U#3 " 8#mMtB|- =UjU& a@5$~f {bMH4)?A5AEWDf" 7]F9Q#0@Hb[yQ<6/P9R )A"@T~w5^'1PY ~]?4bv# q.,E0w|*Z0UCmAM7If>@H; jW?"RnU vb (ñ9F/N#1gէfaᶢy(vWU &$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~"H NAME, USER_ID, INDEX_POS, LAST_INDEX, INFO_TEXT, 'Useful only as a Bottom of Report break field' from REPORT_INFOCJ REPORT_INFO44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break fieldPx@@{WTQ Op.`3<#&(%%|%V%OPPPPPPPPPPPP@44-Useful only as a Bottom of Report break field  FIELD2  TABLE2  FIELD1  TABLE1   INDEX_POS  USER_IDNAME   ? select NAME, USER_ID, INDEX_POS, TABLE1, FIELD1, TABLE2, FIELD2, 'Useful only as a Bottom of Report break field' from REPORT_JOINSCJ REPORT_JOINS44-Useful only as a Bottom of Report break fieldP0AA&3ׁcS>Ol2nPPPP7s6x~ MH_SMALL.RBFAaA select NAME, USER_ID, INDEX_POS, TABLE_NAME, FIELD_NAME, FIELD_SIZE, FIELD_TYPE, FIELD_SUB_TYPE, SORT_ORDER, SORT_ORDER_VALUE, SORT_PRECEDENCE_VALUE, BREAK_FIELD, OUTPUT_FIELD, COMPUTED_FIELD, COMPUTED_FIELD_STRING, COLUMN_HEADER, COLUMN_HEADER_STRING, COLUMN_WIDTH, COLUMN_WIDTH_VALUE_ORG, COLUMN_WIDTH_VALUE_USER, ALIGNMENT, ALIGNMENT_VALUE, VALUE_COUNT, BREAK_COUNT, BREAK_PAGE_BREAK, BREAK_OUTPUT_HEADER, BREAK_BLANK_LINES, DATE_FIELD, DATE_FORMAT, 'Useful only as a Bottom of Report break field' from REPORT_RESOURCESCJREPORT_RESOURCES44-Useful only as a Bottom of Report break fieldPBB,IBT3#p&H())))r-H)/4*+`-,4PPPPPPPPPPPPPPPPBCOMPUTED_FIELD_STRINGCOMPUTED_FIELD OUTPUT_FIELD BREAK_FIELDSORT_PRECEDENCE_VALUESORT_ORDER_VALUE SORT_ORDERFIELD_SUB_TYPE FIELD_TYPE FIELD_SIZE FIELD_NAME TABLE_NAME   INDEX_POS  USER_IDNAME   ?P8CCȉ8 UF6Z~PPPPCLABOR START_TIME MH_WR_REQUEST_LABOR LABOR_START_TIME_DAY View Field LABOR START_TIME MH_WR_REQUEST_LABOR LABOR_START_TIME_MONTH View Field LABOR START_TIME MH_WR_REQUEST_LABOR LABOR_START_TIME_YEAR View Field LABOR START_TIME MH_WR_REQUEST_LABOR LABOR_START_TIME View Field P8DDA;UF6Z~PPPPDLABOR START_TIME MH_WR_REQUEST_LABOR LABOR_END_TIME_DAY View Field LABOR START_TIME MH_WR_REQUEST_LABOR LABOR_END_TIME_MONTH View Field LABOR START_TIME MH_WR_REQUEST_LABOR LABOR_END_TIME_YEAR View Field LABOR END_TIME MH_WR_REQUEST_LABOR LABOR_END_TIME View Field P8EEM"F6Z~PPPPECLASS_DESCENDANTS DESCENDANT ADM_CLASS_DESCENDANTS CLASS_DESCENDANT View Field CLASS_DESCENDANTS ANCESTOR ADM_CLASS_DESCENDANTS CLASS_ANCESTOR View Field CLASS_DESCENDANTS ADM_CLASS_DESCENDANTS View LABOR EXPENDED_HOURS MH_WR_REQUEST_LABOR LABOR_EXPENDED_HOURS View Field P8FFCJ7uF6Z~PPPPFESCALATION NEXT_ESCALATION ADM_ESCALATION NEXT_ESCALATION View Field ESCALATION REQUEST_ID ADM_ESCALATION REQUEST_ID View Field ESCALATION ADM_ESCALATION View CLASS_DESCENDANTS DESC_PARENT ADM_CLASS_DESCENDANTS CLASS_DESCENDANT_PARENT View Field P8GGuWIWfF6Z~PPPPGESCALATION CURRENT_DUE_DATE ADM_ESCALATION CURRENT_DUE_DATE View Field ESCALATION NEXT_ESCALATION ADM_ESCALATION NEXT_ESCALATION_DAY View Field ESCALATION NEXT_ESCALATION ADM_ESCALATION NEXT_ESCALATION_MONTH View Field ESCALATION NEXT_ESCALATION ADM_ESCALATION NEXT_ESCALATION_YEAR View Field P8HHWfF6Z~PPPPHESCALATION CURRENT_SEVERITY ADM_ESCALATION CURRENT_SEVERITY_VALUE View Field ESM9p$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~0"Y CALATION CURRENT_DUE_DATE ADM_ESCALATION CURRENT_DUE_DATE_DAY View Field ESCALATION CURRENT_DUE_DATE ADM_ESCALATION CURRENT_DUE_DATE_MONTH View Field ESCALATION CURRENT_DUE_DATE ADM_ESCALATION CURRENT_DUE_DATE_YEAR View Field P8II^\AfF6Z~PPPPIESCALATION CURRENT_PRIORITY_NAME ADM_ESCALATION CURRENT_PRIORITY_NAME View Field ESCALATION CURRENT_PRIORITY ADM_ESCALATION CURRENT_PRIORITY_VALUE View Field ESCALATION OWNER ADM_ESCALATION OWNER View Field ESCALATION PROBLEM_CLASS ADM_ESCALATION CLASS View Field P8JJ!4#&F6Z~PPPPJESCALATION_HOURS DAY_OF_WEEK ADM_ESCALATION_HOURS DAY_OF_WEEK View Field ESCALATION_HOURS ADM_ESCALATION_HOURS View ESCALATION INITIAL_PRIORITY_NAME ADM_ESCALATION INITIAL_PRIORITY_NAME View Field ESCALATION INITIAL_PRIORITY ADM_ESCALATION INITIAL_PRIORITY_VALUE View Field P8KKUז&F6Z~PPPPKFIRST_ESCALATION PROBLEM_TYPE ADM_FIRST_ESCALATION CLASS View Field FIRST_ESCALATION USER_ID ADM_FIRST_ESCALATION USER_ID View Field FIRST_ESCALATION ADM_FIRST_ESCALATION View ESCALATION_HOURS HOUR_BITS ADM_ESCALATION_HOURS HOUR_BITS View Field "P8LLdLhF6Z~PPPPLLICENSES NODENAME ADM_LICENSES NODENAME View Field LICENSES HARDWARE_MODEL ADM_LICENSES HARDWARE_MODEL View Field LICENSES NI_ADDRESS ADM_LICENSES NI_ADDRESS View Field LICENSES ADM_LICENSES View *P8MMZwRF6Z~PPPPMLICENSES EXPIRATION ADM_LICENSES DATE_EXPIRATION_DAY View Field LICENSES EXPIRATION ADM_LICENSES DATE_EXPIRATION_MONTH View Field LICENSES EXPIRATION ADM_LICENSES DATE_EXPIRATION_YEAR View Field LICENSES EXPIRATION ADM_LICENSES DATE_EXPIRATION View Field 2P8NNB_F6Z~PPPPNMAINTENANCE MAINTENANCE_INDEX ADM_MAINTENANCE MAINTENANCE_INDEX View Field MAINTENANCE ADM_MAINTENANCE View LICENSES CHECKSUM ADM_LICENSES CHECKSUM View Field LICENSES CONCURRENT_USERS ADM_LICENSES CONCURRENT_USERS View Field 9P8OOxRF6Z~PPPPOMAINTENANCE BACKUP_ENABLED ADM_MAINTENANCE BACKUP_ENABLED View Field MAINTENANCE BACKUP_DEVICE ADM_MAINTENANCE BACKUP_DEVICE View Field MAINTENANCE BACKUP_NEXT ADM_MAINTENANCE BACKUP_NEXT View Field MAINTENANCE BACKUP_INTERVAL ADM_MAINTENANCE BACKUP_INTERVAL View Field >P8PP~0ZF6Z~PPPPPMAINTENANCE DB_ARCHIVAL_OPEN_CALLS ADM_MAINTENANCE DB_ARCHIVAL_OPEN_CALLS View Field MAINTENANCE DB_ARCHIVAL_AGE ADM_MAINTENANCE DB_ARCHIVAL_AGE View Field MAINTENANCE DB_ARCHIVAL_NEXT ADM_MAINTENANCE DB_ARCHIVAL_NEXT View Field MAINTENANCE DB_ARCHIVAL_INTERVAL ADM_MAINTENANCE DB_ARCHIVAL_INTERVAL View Field CP8QQ)mF6Z~PPPPQMAINTENANCE X_ARCHIVAL_AGE z$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~b"j ADM_MAINTENANCE X_ARCHIVAL_AGE View Field MAINTENANCE X_ARCHIVAL_NEXT ADM_MAINTENANCE X_ARCHIVAL_NEXT View Field MAINTENANCE X_ARCHIVAL_INTERVAL ADM_MAINTENANCE X_ARCHIVAL_INTERVAL View Field MAINTENANCE DB_ARCHIVAL_ENABLED ADM_MAINTENANCE DB_ARCHIVAL_ENABLED View Field GP8RR(bF6Z~PPPPRPARTNER_PIDS PROBLEM_ID_DATE ADM_PARTNER_PIDS REQUEST_ID_DATE View Field PARTNER_PIDS SITE_PREFIX ADM_PARTNER_PIDS REQUEST_ID_PREFIX View Field PARTNER_PIDS ADM_PARTNER_PIDS View MAINTENANCE X_ARCHIVAL_ENABLED ADM_MAINTENANCE X_ARCHIVAL_ENABLED View Field LP8SS!ǟ7F6Z~PPPPSPROBLEM_PRIORITY_DEFAULT PRIORITY ADM_PRIORITY_DEFAULT PRIORITY_VALUE View Field PROBLEM_PRIORITY_DEFAULT ADM_PRIORITY_DEFAULT View PARTNER_PIDS PARTNER_PID ADM_PARTNER_PIDS PARTNER_PID View Field PARTNER_PIDS PROBLEM_ID_COUNTER ADM_PARTNER_PIDS REQUEST_ID_COUNTER View Field UP8TT 'DF6Z~PPPPTPROBLEM_ID COUNTER_DATE ADM_REQUEST_ID REQUEST_ID_DATE View Field PROBLEM_ID SITE_PREFIX ADM_REQUEST_ID REQUEST_ID_PREFIX View Field PROBLEM_ID PROBLEM_ID_INDEX ADM_REQUEST_ID REQUEST_ID_INDEX View Field PROBLEM_ID ADM_REQUEST_ID View \P8UUoZF6Z~PPPPUSYSTEM_PARAMETERS ADM_SYSTEM_PARAMETERS View PROBLEM_SEVERITY_DEFAULT SEVERITY ADM_SEVERITY_DEFAULT SEVERITY_VALUE View Field PROBLEM_SEVERITY_DEFAULT ADM_SEVERITY_DEFAULT View PROBLEM_ID COUNTER_ID ADM_REQUEST_ID REQUEST_ID_COUNTER View Field aP8VVf9F6Z~PPPPVSYSTEM_PARAMETERS SYSTEM_ACCESS ADM_SYSTEM_PARAMETERS SYSTEM_ACCESS View Field SYSTEM_PARAMETERS EXPERT_ACCESS ADM_SYSTEM_PARAMETERS SOLUTION_ACCESS View Field SYSTEM_PARAMETERS PROBLEM_ACCESS ADM_SYSTEM_PARAMETERS REQUEST_ACCESS View Field SYSTEM_PARAMETERS SYSTEM_INDEX ADM_SYSTEM_PARAMETERS SYSTEM_INDEX View Field jP8WW wF6Z~PPPPWVENDOR NAME ADM_VENDOR NAME View Field VENDOR ADM_VENDOR View TOP_ESCALATION USER_ID ADM_TOP_ESCALATION USER_ID View Field TOP_ESCALATION ADM_TOP_ESCALATION View qP8XXlwF6Z~PPPPXVENDOR EMAIL_ADDRESS ADM_VENDOR EMAIL_ADDRESS View Field VENDOR ACCOUNT ADM_VENDOR ACCOUNT View Field VENDOR PHONE_NUMBER ADM_VENDOR PHONE_NUMBER View Field VENDOR PHONE_AREA ADM_VENDOR PHONE_AREA View Field yP8YYkhxF6Z~PPPPYREPORTS REPORT_NAME REP_REPORTS REPORT_NAME View Field REPORTS REP_REPORTS View VENDOR COMMENT ADM_VENDOR COMMENT View Field VENDOR HELPDESK_TYPE ADM_VENDOR HELPDESK_TYPE View Field !$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~{n"{ ~P8ZZ +$M-F6Z~PPPPZREPORT_BREAK USER_ID REP_REPORT_BREAK USER_ID View Field REPORT_BREAK NAME REP_REPORT_BREAK NAME View Field REPORT_BREAK REP_REPORT_BREAK View REPORTS REPORT_QUERY REP_REPORTS REPORT_QUERY View Field P8[[ B7.F6Z~PPPP[REPORT_BREAK TEXT_VALUE REP_REPORT_BREAK TEXT_VALUE View Field REPORT_BREAK TABLE_FIELD_NAME REP_REPORT_BREAK TABLE_FIELD_NAME View Field REPORT_BREAK INDEX_BREAK REP_REPORT_BREAK INDEX_BREAK View Field REPORT_BREAK INDEX_POS REP_REPORT_BREAK INDEX_POS View Field P8\\+7.F6Z~PPPP\REPORT_BREAK FIELD_SIZE REP_REPORT_BREAK FIELD_SIZE View Field REPORT_BREAK BREAK_POSITION REP_REPORT_BREAK BREAK_POSITION View Field REPORT_BREAK WIDTH REP_REPORT_BREAK WIDTH View Field REPORT_BREAK FUNCTION_VALUE REP_REPORT_BREAK FUNCTION_VALUE View Field P8]]o7.F6Z~PPPP]REPORT_BREAK DATE_FORMAT REP_REPORT_BREAK DATE_FORMAT View Field REPORT_BREAK INTERVAL_TYPE REP_REPORT_BREAK INTERVAL_TYPE View Field REPORT_BREAK FIELD_SUB_TYPE REP_REPORT_BREAK FIELD_SUB_TYPE View Field REPORT_BREAK FIELD_TYPE REP_REPORT_BREAK FIELD_TYPE View Field P8^^q7Њ<F6Z~PPPP^REPORT_BREAK ALIGNMENT REP_REPORT_BREAK ALIGNMENT View Field REPORT_BREAK TOP_BOTTOM_BREAK REP_REPORT_BREAK TOP_BOTTOM_BREAK View Field REPORT_BREAK BREAK_HEADER REP_REPORT_BREAK BREAK_HEADER View Field REPORT_BREAK DATE_FORMAT_VALUE REP_REPORT_BREAK DATE_FORMAT_VALUE View Field P8__3}7)>F6Z~PPPP_REPORT_GENERAL USER_ID REP_REPORT_GENERAL USER_ID View Field REPORT_GENERAL NAME REP_REPORT_GENERAL NAME View Field REPORT_GENERAL REP_REPORT_GENERAL View REPORT_BREAK ALIGNMENT_VALUE REP_REPORT_BREAK ALIGNMENT_VALUE View Field P8``m<,W>F6Z~PPPP`REPORT_GENERAL BOTTOM_TITLE REP_REPORT_GENERAL BOTTOM_TITLE View Field REPORT_GENERAL TITLE REP_REPORT_GENERAL TITLE View Field REPORT_GENERAL TITLE_SIZE REP_REPORT_GENERAL TITLE_SIZE View Field REPORT_GENERAL OUTPUT_TITLE REP_REPORT_GENERAL OUTPUT_TITLE View Field P8aaM@r9W>F6Z~PPPPP8 s~ MH_SMALL.RBFaaREPORT_GENERAL COLUMN_SPACING REP_REPORT_GENERAL COLUMN_SPACING View Field REPORT_GENERAL LINES_PER_PAGE REP_REPORT_GENERAL LINES_PER_PAGE View Field REPORT_GENERAL WIDTH REP_REPORT_GENERAL WIDTH View Field REPORT_GENERAL FLAT_COLUMN_DELIMITER REP_REPORT_GENERAL FLAT_COLUMN_DELIMITER View Field P8bb1W>Zނ$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~" F6Z~PPPPbREPORT_GENERAL BOTTOM_MARGIN REP_REPORT_GENERAL BOTTOM_MARGIN View Field REPORT_GENERAL TOP_MARGIN REP_REPORT_GENERAL TOP_MARGIN View Field REPORT_GENERAL LEFT_MARGIN REP_REPORT_GENERAL LEFT_MARGIN View Field REPORT_GENERAL RIGHT_MARGIN REP_REPORT_GENERAL RIGHT_MARGIN View Field P(c cC@?UPPcMH_WR_REQUEST_LABOR LABOR_END_TIME_YEAR RDB$1231100057 99 MH_WR_REQUEST_LABOR LABOR_END_TIME SQL$TSP2 88END_TIME P(d d*UPPdMH_WR_REQUEST_LABOR LABOR_END_TIME_DAY RDB$1231100059 ;; MH_WR_REQUEST_LABOR LABOR_END_TIME_MONTH RDB$1231100058 :: P(e euԗUPPeMH_WR_REQUEST_LABOR GRAND_BREAK_FIELD RDB$1231100061 == MH_WR_REQUEST_LABOR LABOR_EXPENDED_HOURS RDB$1231100060 <<EXPENDED_HOURS P(f f"Ug"PPfADM_CLASS_DESCENDANTS CLASS_DESCENDANT CLASS_DOM DESCENDANT ADM_CLASS_DESCENDANTS CLASS_ANCESTOR CLASS_DOM ANCESTOR P(g g>L"PPgADM_CLASS_DESCENDANTS GRAND_BREAK_FIELD RDB$1231200004  ADM_CLASS_DESCENDANTS CLASS_DESCENDANT_PARENT CLASS_DOM DESC_PARENT P(h hɇ7uPPhADM_ESCALATION NEXT_ESCALATION SQL$TSP0 NEXT_ESCALATION ADM_ESCALATION REQUEST_ID REQUEST_ID_DOM REQUEST_ID P(i i PPiADM_ESCALATION NEXT_ESCALATION_MONTH RDB$1231300004  ADM_ESCALATION NEXT_ESCALATION_YEAR RDB$1231300003   P(j jf>U4fPPjADM_ESCALATION CURRENT_DUE_DATE SQL$TSP0 CURRENT_DUE_DATE ADM_ESCALATION NEXT_ESCALATION_DAY RDB$1231300005  P(k ktɷfPPkADM_ESCALATION CURRENT_DUE_DATE_MONTH RDB$1231300008  ADM_ESCALATION CURRENT_DUE_DATE_YEAR RDB$1231300007  P(l lXfPPlADM_ESCALATION CURRENT_SEVERITY_VALUE SEVERITY_DOM CURRENT_SEVERITY ADM_ESCALATION CURRENT_DUE_DATE_DAY RDB$1231300009 P(m mZifPPmADM_ESCALATION OWNER USER_ID_DOM OWNER ADM_ESCALATION CLASS CLASS_DOM PROBLEM_CLASS P(n n>@˷fPPnADM_ESCALATION CURRENT_PRIORITY_NAME PRIORITY_NAME_DOM CURRENT_PRIORITY_NAME ADM_ESCALATION CURRENT_PRIORITY_VALUE PRIORITY_DOM CURRENT_PRIORITY P(o ooӷfPPoADM_ESCALATION INITIAL_PRIORITY_NAME PRIORITY_NAME_DOM INITIAL_PRIORITY_NAME ADM_ESCALATION INITIAL_PRIORITY_VALUE PRIORITY_DOM INITIAL_PRIORITY P(p pPPpADM_ESCALATION_HOURS DAY_OF_WEEK WEEKDAY_DOM DAY_OF_WEEK ADM_ESCALATION GRAND_BREAK_FIELD RDB$1231300017   PӘ$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~B" (q qWPPqADM_ESCALATION_HOURS GRAND_BREAK_FIELD RDB$1231400003  ADM_ESCALATION_HOURS HOUR_BITS SQL$INT HOUR_BITS #P(r r+ז&PPrADM_FIRST_ESCALATION CLASS CLASS_DOM PROBLEM_TYPE ADM_FIRST_ESCALATION USER_ID USER_ID_DOM USER_ID 'P(s s>DW.!PPsADM_LICENSES NI_ADDRESS NI_ADDRESS_DOM NI_ADDRESS ADM_FIRST_ESCALATION GRAND_BREAK_FIELD RDB$1231500003  )P(t tĪN$hPPtADM_LICENSES NODENAME NODENAME_DOM NODENAME ADM_LICENSES HARDWARE_MODEL SQL$INT HARDWARE_MODEL 1P(u u59hPPuADM_LICENSES DATE_EXPIRATION_YEAR RDB$1231600005  ADM_LICENSES DATE_EXPIRATION SQL$DTA EXPIRATION 3P(v vgrwRPPvADM_LICENSES DATE_EXPIRATION_DAY RDB$1231600007  ADM_LICENSES DATE_EXPIRATION_MONTH RDB$1231600006  6P(w w%wRPPwADM_LICENSES CHECKSUM SQL$INT CHECKSUM ADM_LICENSES CONCURRENT_USERS SQL$INT CONCURRENT_USERS :P(x x/5b_PPxADM_MAINTENANCE MAINTENANCE_INDEX MAINTENANCE_INDEX_DOM MAINTENANCE_INDEX ADM_LICENSES GRAND_BREAK_FIELD RDB$1231600010 <P(y yVK _PPyADM_MAINTENANCE BACKUP_NEXT SQL$TSP2 BACKUP_NEXT ADM_MAINTENANCE BACKUP_INTERVAL SQL$IDS0_3 BACKUP_INTERVAL @P(z zw\PPzADM_MAINTENANCE BACKUP_ENABLED BOOLEAN_DOM BACKUP_ENABLED ADM_MAINTENANCE BACKUP_DEVICE BACKUP_DEVICE_DOM BACKUP_DEVICE BP({ { IPP{ADM_MAINTENANCE DB_ARCHIVAL_NEXT SQL$TSP2 DB_ARCHIVAL_NEXT ADM_MAINTENANCE DB_ARCHIVAL_INTERVAL SQL$IDY_4 DB_ARCHIVAL_INTERVAL DP(| ||5PP|ADM_MAINTENANCE DB_ARCHIVAL_OPEN_CALLS BOOLEAN_DOM DB_ARCHIVAL_OPEN_CALLS ADM_MAINTENANCE DB_ARCHIVAL_AGE SQL$IDY_4 DB_ARCHIVAL_AGE FP(} }YD{PP}ADM_MAINTENANCE X_ARCHIVAL_INTERVAL SQL$IDY_4 X_ARCHIVAL_INTERVAL ADM_MAINTENANCE DB_ARCHIVAL_ENABLED BOOLEAN_DOM DB_ARCHIVAL_ENABLED IP(~ ~lv PP~ADM_MAINTENANCE X_ARCHIVAL_AGE SQL$IDY_4 X_ARCHIVAL_AGE ADM_MAINTENANCE X_ARCHIVAL_NEXT SQL$TSP2 X_ARCHIVAL_NEXT KP( Br@PPADM_MAINTENANCE GRAND_BREAK_FIELD RDB$1231700015  ADM_MAINTENANCE X_ARCHIVAL_ENABLED BOOLEAN_DOM X_ARCHIVAL_ENABLED MP( QPbPPADM_PARTNER_PIDS REQUEST_ID_DATE SQL$DTA PROBLEM_ID_DATE ADM_PARTNER_PIDS REQUEST_ID_PREFIX SITE_PRE;$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~߄" FIX_DOM SITE_PREFIX RP( KbPPADM_PARTNER_PIDS PARTNER_PID PARTNER_PID_DOM PARTNER_PID ADM_PARTNER_PIDS REQUEST_ID_COUNTER PROBLEM_ID_COUNTER_DOM PROBLEM_ID_COUNTER VP( l(7PPADM_PRIORITY_DEFAULT PRIORITY_VALUE PRIORITY_DOM PRIORITY ADM_PARTNER_PIDS GRAND_BREAK_FIELD RDB$1231800005  WP(!ז&j@PPn Z@ESCALATION REQUEST_ID s5 _HOURS !DAY_OF_WEEK !HOUR_BITS ?FIRST_ESCALATION !PROBLEM_TYPE !USER_ID  @ADM_CLASS_DESCENDANTS CLASS_DESCENDANT d1_PARENT q;ESCALATION r!CLASS "URRENT_DUE_DATE 1_DAY 2MONTH 2YEAR )PRIORITY_VALUE )SEVERITY_VALUE !NEXT_ESCALATION tP0 8Hז&0~p`pPPP  HHHG @ADM_ESCALATION NEXT_ESCALATION_DAY 1MONTH 1YEAR !OWNER !REQUEST_ID s1_HOURS !DAY_OF_WEEK !HOUR_BITS >LL_PROBLEMS jo  GGGF P(NCfj@PPn @ADM_ESCALATION CURRENT_DUE_DATE_DAY 2MONTH 2YEAR )PRIORITY_NAME 2VALUE )SEVERITY_VALUE !INITIAL_PRIORITY_NAME 2VALUE !NEXT_ESCALATION t @@ESCALATION CURRENT_DUE_DATE oS )PRIORITY 1_NAME )SEVERITY !INITIAL_PRIORITY 1_NAME !NEXT_ESCALATION oQ !OWNER !PROBLEM_CLASS P(X9j@PPn @ADM_ESCALATION_HOURS DAY_OF_WEEK !HOUR_BITS ;FIRST_ESCALATION !CLASS !USER_ID ;LICENSES >LL_PROBLEMS jo SSSRRRRQQQQPPPPOOOONNNNMMMMLLLLKKKKJJJJIIIIHHHHGG]P(-ewRj@PPn  @ADM_FIRST_ESCALATION USER_ID ;LICENSES !CHECKSUM "ONCURRENT_USERS !DATE_EXPIRATION 0_DAY 1MONTH "ODENAME >LL_PROBLEMS jo @HARDWARE !MISC_INFO !NAME Q &P(#wR@pPP0  MMMM @LABOR WORK_REPORT_INDEX oF >ICENSES !CHECKSUM "ONCURRENT_USERS !EXPIRATION o !NI_ADDRESS "ODENAME ?PARTNER_PIDS 1/P(g*_j@PPn "ALL_PROBLEMS AB10!CB0 "USTOMER_LB20!FAX_EB"0!NB0!PHONE_EB0!QB10RB0CHIVE_ACCOUNTING U=n LABOR LO=n!U=n PROBLEMS C=!oS  @ADM_LICENSES DATE_EXPIRATION_YEAR !HARDWARE_MODEL !NI_ADDRESS "ODENAME ;MAINTENANCE !BACKUP_INTERVAL !MAINTENANCE_INDEX >LL_PROBLEMS jo7P(j@PPn @ADM_MAINTENANCE BACKUP_DEVICE (ENABLED (INTERVAL (NEXT !DB_ARCHIVAL_AGE -ENABLED !-NEXT -OPEN_CALLS !MAINTENANCE_INDEX >LL_PROBLEMS jo @LICENSES HARDWARE_MODEL !NI_ADDRESS "ODENAME ?MAINTENANCE !BACKUP_INTERVAL (NEXT !MAINTENANCE_INDEX ?PARTNER_PIDS 1;P(Wj@PPn @ADM_MAINTENANCE DB_ARCHIVAL_INTERVAL -NEXT -OPEN_CALLS !MAINTENANCE_INDEX !X_ARCHIVAL_AGE $,ENABLED 1,INTERVAL ",NEXT +$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~ #>LL_PROBLEMS jo @MAINTENANCE BACKUP_DEVICE (ENABLED (INTERVAL (NEXT !DB_ARCHIVAL_AGE -ENABLED !-NEXT -OPEN_CALLS !MAINTENANCE_INDEX ?PARTNER_PIDS 1AP(mWj@PPn -LABOR PROBLEM_ID_D=n!WB1 ICENSES HB1!MAINTENANCE BB1 !DB_ARCHIVAL_IB1!PARTNER_PIDS P=an!ROBLEMS AT=QoW  V@MAINTENANCE DB_ARCHIVAL_INTERVAL -NEXT -OPEN_CALLS !MAINTENANCE_INDEX !X_ARCHIVAL_AGE $,ENABLED 1,INTERVAL ",NEXT #?PARTNER_PIDS o HP0I70@p`pPPP S  R  @ADM_MAINTENANCE X_ARCHIVAL_INTERVAL ",NEXT #;PARTNER_PIDS 2!PARTNER_PID B!REQUEST_ID_COUNTER A,DATE 4,PREFIX 3>LL_PROBLEMS joQP($ʗZj@PPn @ADM_REQUEST_ID REQUEST_ID_COUNTER a,DATE T,INDEX R,PREFIX S;SEVERITY_DEFAULT b!SEVERITY_VALUE c:YSTEM_PARAMETERS d>LL_PROBLEMS jo @ADM_PARTNER_PIDS REQUEST_ID_DATE 4,PREFIX 3:RIORITY_DEFAULT C!PRIORITY_VALUE D;REQUEST_ID Q!REQUEST_ID_INDEX R,PREFIX S>LL_PROBLEMS joXP(Yj@PPn @PROBLEM_STATUS 1!DESCRIPTION 3!NAME 2!OPEN_OR_CLOSED 4!RESERVED A @PROBLEM_ID PROBLEM_ID_INDEX R!SITE_PREFIX S7 PRIORITY !DESCRIPTION "E `P(!VUj@PPH P9^~~ MH_SMALL.RBFsn "ADM_MAINTENANCE BB1 !DB_ARCHIVAL_IB1 !X_ARCHIVAL_IB1(PARTNER_PIDS REQUEST_ID_DB1REQUEST_ID RB1SEVERITY_DEFAULT SB 1YSTEM_PARAMETERS SYB1 1VENDOR ABQ 1!NBA 1 @ADM_SEVERITY_DEFAULT SEVERITY_VALUE c:YSTEM_PARAMETERS d!REQUEST_ACCESS r!SOLUTION_ACCESS s"YSTEM_ACCESS t(INDEX q>LL_PROBLEMS jokP(e3W>j@PPn =@SYSTEM_PARAMETERS d!EXPERT_ACCESS s!PROBLEM_ACCESS r!SYSTEM_ACCESS t(INDEX q?TOP_ESCALATION !USER_ID F ____^^^^]]]]\\\\[[[[ZZZZYYYYXXXXWWWWVVVVUUUUTTTTSmP( Uj@PPn @USERS UPDATE_CONTACT (HW_LIST (SW_LIST "SER_ID ?VENDOR !ACCOUNT !NAME !PHONE_AREA 'NUMBER   @ADM_SYSTEM_PARAMETERS SYSTEM_ACCESS t(INDEX q;TOP_ESCALATION !USER_ID ;VENDOR !ACCOUNT !EMAIL_ADDRESS !HELPDESK_TYPE rP(BUj@PPn @VENDOR ACCOUNT !COMMENT !EMAIL_ADDRESS !HELPDESK_TYPE !NAME !PHONE_AREA 'NUMBER  @ADM_VENDOR NAME !PHONE_AREA 'NUMBER >LL_PROBLEMS ~6L$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~s" jobzP(N>b~jj@PPn H@SOFTWARE WHOLE_VERSION jDn=LUTION_NOISE_WORDS -_UNIQUE_WORD oQ <_SOLUTIONS B[!CREATION_AUTHOR b["USTOMER_VIEWABLE [VAL D[!SOLUTION_ID C[ @ADM_VENDOR ACCOUNT !COMMENT !EMAIL_ADDRESS !HELPDESK_TYPE P(7Њ<j@PPn j@REP_REPORTS REPORT_QUERY 5 _BREAK !ALIGNMENT *_VALUE !BREAK_HEADER 'POSITION !DATE_FORMAT ,_VALUE !FIELD_SIZE    @QUEUED_PROBLEMS STATUS oE !WORK_REPORT_COUNT ob ?REPORTS !REPORT_NAME (QUERY 9_BREAK !NAME !USER_ID P(_ׁcSj@PPn n@REPORTS REPORT_QUERY 9_BREAK !ALIGNMENT *_VALUE !BREAK_HEADER 'POSITION !DATE_FORMAT ,_VALUE !FIELD_SIZE    "MH_WR_REQUEST_LABOR CB0!DB0 "ATE_LOGGED_MB0!LB0"ABOR_OB!0!OB0 !PRIORITY_VB0 !SEVERITY_VB0!WR_DATE_ENTERED_YB0P=nQ=qo(REP_REPORTS REPORT_QBb 1 _BREAK FIELD_SUB 1!NB 1!WB 1 GENERAL EB 1!OB 1!TITLE_B 1 INFO IB 1 JB 1 OINS TB 1SBR 1P(W>j@PPn @REPORT_BREAK NAME !TABLE_FIELD_NAME "EXT_VALUE "OP_BOTTOM_BREAK !USER_ID !WIDTH 8GENERAL !NAME !USER_ID  @REP_REPORT_BREAK NAME !TABLE_FIELD_NAME "EXT_VALUE "OP_BOTTOM_BREAK !USER_ID !WIDTH 4 GENERAL !NAME !USER_ID P( }7.j@PPn @REPORT_BREAK FIELD_SUB_TYPE 'TYPE "UNCTION_VALUE !INDEX_BREAK 'POS #TERVAL_TYPE  @REP_REPORT_BREAK FIELD_SUB_TYPE 'TYPE "UNCTION_VALUE !INDEX_BREAK 'POS #TERVAL_TYPE P(`p/RW>j@PPn @REPORT_BREAK WIDTH 8GENERAL !BOTTOM_MARGIN 4(TITLE !COLUMN_SPACING $!FLAT_COLUMN_DELIMITER !!LEFT_MARGIN 2"INES_PER_PAGE #!NAME  @REP_REPORT_BREAK WIDTH 4 GENERAL !BOTTOM_MARGIN 4(TITLE 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@REP_REPORT_GENERAL TITLE_SIZE "OP_MARGIN 3!USER_ID !WIDTH "4 INFO SZ!INDEX_POS bZ!LAST_INDEX cZ!NAME TZ!USER_ID aZP(dWTQj@PPn @REPORT_INFO INDEX_POS bZ#FO_TEXT dZ!LAST_INDEX cZ!NAME TZ!USER_ID aZ8JOINS qZ!INDEX_POS tZ!NAME rZ!USER_ID sZ  @REP_REPORT_INFO INDEX_POS bZ#FO_TEXT dZ!LAST_INDEX cZ!NAME TZ!USER_ID aZ4 JOINS qZ!INDEX_POS tZ!NAME rZ!USER_ID sZP(;ׁcSj@PPn @REPORT_JOINS qZ!FIELD1 Z&2 Z!INDEX_POS tZ!NAME rZ!TABLE1 Z&2 Z!USER_ID sZ8RESOURCES Z @REP_REPORT_JOINS qZ!FIELD1 Z&2 Z!INDEX_POS tZ!NAME rZ!TABLE1 Z&2 Z!USER_ID sZ4 RESOURCES ZP(EIBTj@PPn @REPORT_JOINS TABLE1 Z&2 Z!USER_ID sZ8RESOURCES Z!ALIGNMENT Z*_VALUE Z!BREAK_COUNT Z'FIELD Z'OUTPUT_HEADER Z'PAGE_BREAK Z @REP_REPORT_JOINS TABLE1 Z&2 Z!USER_ID sZ4 RESOURCES Z!ALIGNMENT Z*_VALUE Z!BREAK_COUNT Z'FIELD Z'OUTPUT_HEADER Z'PAGE_BREAK ZP(WFƒj@PPn {)REP_REPORT_BREAK FIELD_SUB 1!NB 1!WB 1 GENERAL EB 1!OB 1!TITLE_B 1 INFO IB 1 JB 1 OINS TB 1 RESOURCES ALIGNMENT_BR^1!CBB^1!FIELD_SB! 1!SB2 1 SBq^1 QL SYB^1 VALUE INDEX_VB^1SBR 1 OL_SOLUTIONS DB^1"ATE_LAST_VIEWED_YB^1!STB^1 _B^1 @REP_REPORT_RESOURCES FIELD_SIZE Z(UB_TYPE Z'TYPE Z!INDEX_POS Z!NAME Z!OUTPUT_FIELD Z+_VALUE Z&PRECEDENCE_VALUE Z!TABLE_NAME Z!USER_ID ZP(y7ej@PPn @REP_REPORT_RESOURCES SORT_ORDER Z+_VALUE Z&PRECEDENCE_VALUE Z!TABLE_NAME Z!USER_ID Z!VALUE_COUNT Z4 SQL [!NAME [!USER_ID [ @REPORT_RESOURCES FIELD_SIZE Z(UB_TYPE Z'TYPE Z!INDEX_POS Z!NAME Z!OUTPUT_FIELD Z+_VALUE Z&PRECEDENCE_VALUE Z!TABLE_NAME Z!USER_ID ZP QQ QQ QQ QQ QQ QQ QQ QQ QQ QQ QQ QQ QQ QQ QQ QQ QQ QQ QQ QQ QQ QQ QQ QQ QQ QQ QQ QQ QQ QQ QQ QQ RR RR RR RR RR RR RR RR RR RR RR RR RR RR RR RR RR RR RR RR RR RR RR RR RR RR RR RR RR RR RR RR SS SS SS SS SS SS SS SS SS SS SS SS SS SS SS SS SS SS SS SS SS SS SS SS SS SS SS SS SS SS SS SS TT TT TT TT TT T T T   T T   T T   T T   T T  T TT TT TT TT TT ]p$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~J" TT TT TT TT TT TT TT TT TT TT TT TT T T T  !T T!!"T T""T U##$U U$$%U U%%&U U&&'U U''(U U(()U U))*U U**+U U++,U U,,-U U--.U U../U U//0U 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(d dcH 5( dSYSTEM_PARAMETERS SYSTEM_ACCESS BOOLEAN_DOM SYSTEM_PARAMETERS EXPERT_ACCESS BOOLEAN_DOM $ (e e 5( eVENDOR PHONE_AREA PHONE_AREA_DOM VENDOR NAME MISC_DOM & (f fJV 5( fVENDOR ACCOUNT VENDOR_ACCOUNT_DOM VENDOR PHONE_NUMBER PHONE_NUMBER_DOM ( (g gd 5( gVENDOR HELPDESK_TYPE VENDOR_HELPDESK_DOM VENDOR EMAIL_ADDRESS EMAIL_ADDRESS_DOM * (h hdW$NN PhMH_ACCOUNTING USER_ID USER_ID_DOM USER_ID VENDOR COMMENT COMMENT_DOM P(i i5uNNPPiMH_ACCOUNTING START_TIME SQL$TSP2 START_TIME MH_ACCOUNTING ACCOUNTING_CODE ACCOUNTING_CODE_DOM ACCOUNTING_CODE P(j j NNPPjMH_ACCOUNTING START_TIME_MONTH RDB$1229400005  MH_ACCOUNTING START_TIME_YEAR RDB$1229400004  #P(k kNNPPkMH_ACCOUNTING END_TIME SQL$TSP2 END_TIME MH_ACCOUNTING START_TIME_DAY RDB$1229400006  %P(l lL[_hNNPPlMH_ACCOUNTING END_TIME_MONTH RDB$1229400009 MH_ACCOUNTING END_TIME_YEAR RDB$1229400008  )P(m mNNPPmMH_ACCOUNTING EXPENDED_HOURS RDB$1229400011 EXPENDED_HOURS MH_ACCOUNTING END_TIME_DAY RDB$1229400010 ,P(n nNNPPnMH_ACCOUNTING 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MH_ALL_REQUESTS CUSTOMER_LAST_NAME RDB$1229500012 CUSTOMER_LAST_NAME LP(v vufoRPPvMH_ALL_REQUESTS EMAIL_ADDRESS RDB$1229500015 EMAIL_ADDRESS MH_ALL_REQUESTS NOTIFY_METHOD RDB$1229500014 NOTIFY_METHOD PP(w w;oRPPwMH_ALL_REQUESTS PHONE_NUMBER RDB$1229500017  MH_ALL_REQUESTS BUILDING_LOCATION RDB$1229500016 BUILDING_LOCATION SP(x xWoRPPxMH_ALL_REQUESTS PHONE_NUMBER_7DIGIT RDB$1229500019 PHONE_NUMBER MH_ALL_REQUESTS PHONE_NUMBER_AREA RDB$1229500018 PHONE_AREA WP(y y\toRPPyMH_ALL_REQUESTS PAGER_NUMBER RDB$1229500021  MH_ALL_REQUESTS PHONE_NUMBER_EXTENSION RDB$1229500020 PHONE_EXTENSION \P(z z >oRPPzMH_ALL_REQUESTS PAGER_NUMBER_7DIGIT RDB$1229500023 PAGER_NUMBER MH_ALL_REQUESTS PAGER_NUMBER_AREA RDB$1229500022 PAGER_AREA _P({ {I{oRPP{MH_ALL_REQUESTS FAX_NUMBER RDB$1229500025  MH_ALL_REQUESTS PAGER_NUMBER_EXTENSION RDB$1229500024 PAGER_EXT cP(| |_YAoRPP|MH_ALL_REQUESTS FAX_NUMBER_7DIGIT RDB$1229500027 FAX_NUMBER MH_ALL_REQUESTS FAX_NUMBER_AREA RDB$1229500026 FAX_AREA hP(} 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ddCONTACTS_USER_ID_NDX RDB$SYSTEM ccCONTACTS_LAST_NAME_NDX RDB$SYSTEM bbACCOUNTING_USER_ID_NDX LABOR_ACCOUNTING aACCOUNTING_START_TIME_NDX LABOR_ACCOUNTING `ACCOUNTING_END_TIME_NDX LABOR_ACCOUNTING _XHt7+^bJ2XZLABOR_REQUEST_ID_NDX LABOR_ACCOUNTING kLABOR_END_TIME_NDX LABOR_ACCOUNTING jHARDWARE_USER_ID_NDX RDB$SYSTEM iCONTACTS_EMAIL_NDX RDB$SYSTEM hhCONTACTS_ALT_EMAIL_NDX HASH_INDICES fgCONTACTS_ALT_NAME_NDX RDB$SYSTEM e XHWE^bJ2 !"ZPROBLEMS_CLASS_NDX PROBLEMS qPROBLEMS_STATUS_NDX PROBLEMS pPROBLEMS_CATEGORY_NDX PROBLEMS oLABOR_USER_ID_NDX LABOR_ACCOUNTING nLABOR_START_TIME_NDX LABOR_ACCOUNTING mLABOR_PROBLEM_ID_NDX LABOR_ACCOUNTING l*"H"vN^bJ2#$%&'(ZPROBLEMS_REQUEST_ID_HASH HASH_INDICES fwPROBLEMS_PROBLEM_ID_HASH HASH_INDICES fvPROBLEMS_OWNER_ID_NDX PROBLEMS uPROBLEMS_DATE_LOGGED_NDX PROBLEMS tPROBLEMS_DATE_DUE_NDX PROBLEMS sPROBLEMS_CUSTOMER_ID_NDX PROBLEMS r2(H=U7yV^bJ2)*+,-.ZESCALATION_CLASS_NDX RDB$SYSTEM }ESCALATION_TIME_NDX RDB$SYSTEM |ESCALATION_PROBLEM_ID_HASH HASH_INDICES f{QUEUED_PROBLEMS_REQUEST_ID_HASHHASH_INDICES fzQUEUED_PROBLEMS_PROBLEM_ID_HASHHASH_INDICES fyPARTNER_PIDS_PROBLEM_ID_NDX RDB$SYSTEM x&.Hv*ґ|]^bJ2///012ZSOLUTIONS_DATE_LAST_VIEWED_NDX SOLUTIONS SOLUTIONS_AID_HASH HASH_INDICES fSOFTWARE_USER_ID_NDX RDB$SYSTEM REPORTS_NAME_NDX RDB$SYSTEM CLASS_DESCENDANTS_NDX RDB$SYSTEM PROBLEM_CLASSES_HASH HASH_INDICES f~%2H<@f^bJ2345678ZSOLUTION_TITLE_WORDS_AID_NDX SOLUTIONS SOLUTION_TITLE_WORDS_NDX SOLUTIONS SOLUTIONS_CLASS_AID_NDX SOLUTIONS SOLUTIONS_CLASS_NDX SOLUTIONS SOLUTION_SYNONYMS_NDX1 SOLUTIONS SOLUTIONS_ACCESS_AID_HASH HASH_INDICES f48HߤWo^bJ29:;<=>ZSOLUTION_AS_SOFT_NDX SOLUTIONS SOLUTION_AS_AID_NDX SOLUTIONS SOLUTION_ART_NDX SOLUTION_ARTICLES SOLUTION_AH_HARD_NDX SOLUTIONS SOLUTION_AH_AID_NDX SOLUTIONS SOLUTIONS_TITLE_AID_NDX SOLUTIONS '>H[!x^bJ2?@ABCDZUSERS_USER_ID_HASH HASH_INDICES fSOLUTION_MOD_TIME_NDX SOLUTIONS '$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~8"6 SOLUTION_MOD_NDX SOLUTIONS SOLUTION_KEY_WORD_NDX SOLUTIONS SOLUTION_KEY_AID_NDX SOLUTIONS SOLUTION_LINK_AID_NDX SOLUTIONS ;DHqu^bJ2FGHIIZCONTACTS_MAP RDB$SYSTEM ACCOUNTING_MAP LABOR_ACCOUNTING WORK_REPORTS_PROBLEM_ID_NDX PROBLEMS_WR WR_REQUEST_ID_NDX PROBLEMS_WR WORK_REPORTS_HASH PROBLEMS_WR USERS_USER_ID_NDX RDB$SYSTEM CH[9^bJ2IIIIIIZSOLUTIONS_MAP SOLUTIONS SOFTWARE_MAP RDB$SYSTEM QUEUED_PROBLEMS_MAP PROBLEM_QUEUE PROBLEMS_MAP PROBLEMS LABOR_MAP LABOR_ACCOUNTING HARDWARE_MAP RDB$SYSTEM +IH/l^bJ2IIIIIIZSOLUTION_CLASSES_MAP SOLUTIONS SOLUTION_TITLE_WORDS_MAP SOLUTIONS SOLUTION_TITLES_MAP SOLUTIONS SOLUTIONS_ACCESS_MAP SOLUTIONS SOLUTION_SYNONYMS_MAP SOLUTIONS SOLUTION_NOISE_WORDS_MAP SOLUTIONS 7IHkwD^bJ2IIIIIIZSOLUTION_MODIFICATIONS_MAP SOLUTIONS SOLUTION_LINKS_MAP SOLUTIONS SOLUTION_KEYWORDS_MAP SOLUTIONS SOLUTION_ARTICLES_MAP SOLUTION_ARTICLES SOLUTION_AFFECTED_SOFTWARE_MAP SOLUTIONS SOLUTION_AFFECTED_HARDWARE_MAP SOLUTIONS >I(^#Ʒ UbII*WORK_REPORTS_MAP PROBLEMS_WR USERS_MAP RDB$SYSTEM CI;C~&0C~&0?C~&0@C~&0AC~&0BC~&0CC~&0DC~&0EC~&0FC~&0GC~&0HC~&0IC~&0JC~&0KC~&0LC~&0HE"m6V&^ CONTACTS_USER_ID_NAME_NDX ` CONTACTS_USER_ID_NDX ` CONTACTS_LAST_NAME_NDX ` ACCOUNTING_USER_ID_NDX ` ACCOUNTING_START_TIME_NDX ` ACCOUNTING_END_TIME_NDX `-HMk=V&^ LABOR_REQUEST_ID_NDX ` LABOR_END_TIME_NDX ` HARDWARE_USER_ID_NDX ` CONTACTS_EMAIL_NDX ` CONTACTS_ALT_EMAIL_NDX ` CONTACTS_ALT_NAME_NDX `?H WEV&^ !"LAtV$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~^b"GP;Y~ MH_SMALL.RBFC PROBLEMS_CLASS_NDX ` PROBLEMS_STATUS_NDX ` PROBLEMS_CATEGORY_NDX ` LABOR_USER_ID_NDX ` LABOR_START_TIME_NDX ` LABOR_PROBLEM_ID_NDX `2"H ћ "vNV&^#$%&'( PROBLEMS_REQUEST_ID_HASH ` PROBLEMS_PROBLEM_ID_HASH ` PROBLEMS_OWNER_ID_NDX ` PROBLEMS_DATE_LOGGED_NDX ` PROBLEMS_DATE_DUE_NDX ` PROBLEMS_CUSTOMER_ID_NDX `:(H7yVV&^)*+,-. ESCALATION_CLASS_NDX ` ESCALATION_TIME_NDX ` ESCALATION_PROBLEM_ID_HASH ` QUEUED_PROBLEMS_REQUEST_ID_HASH ` QUEUED_PROBLEMS_PROBLEM_ID_HASH ` PARTNER_PIDS_PROBLEM_ID_NDX `/.HA|]V&^///012 SOLUTIONS_DATE_LAST_VIEWED_NDX ` SOLUTIONS_AID_HASH ` SOFTWARE_USER_ID_NDX ` REPORTS_NAME_NDX ` CLASS_DESCENDANTS_NDX ` PROBLEM_CLASSES_HASH `/2H5ć@fV&^345678 SOLUTION_TITLE_WORDS_AID_NDX ` SOLUTION_TITLE_WORDS_NDX ` SOLUTIONS_CLASS_AID_NDX ` SOLUTIONS_CLASS_NDX ` SOLUTION_SYNONYMS_NDX1 ` SOLUTIONS_ACCESS_AID_HASH `@8H'MWoV&^9:;<=> SOLUTION_AS_SOFT_NDX ` SOLUTION_AS_AID_NDX ` SOLUTION_ART_NDX ` SOLUTION_AH_HARD_NDX ` SOLUTION_AH_AID_NDX ` SOLUTIONS_TITLE_AID_NDX `1>Ht]!xV&^?@ABCD USERS_USER_ID_HASH ` SOLUTION_MOD_TIME_NDX ` SOLUTION_MOD_NDX ` SOLUTION_KEY_WORD_NDX ` SOLUTION_KEY_AID_NDX ` SOLUTION_LINK_AID_NDX `$DHuZWw5V&^EFGHII CONTACTS_MAP CONTACTS CONTACTS_LAST_NAME_NDX ` ACCOUNTING_MAP ACCOUNTING ACCOUNTING_USER_ID_NDX ` WORK_REPORTS_PROBLEM_ID_NDX ` WR_REQUEST_ID_NDX ` WORK_REPORTS_HASH ` USERS_USER_ID_NDX `%IH.͋9V&^IIIIII SOLUTIONS_MAP SOLUTIONS ` SOFTWARE_MAP SOFTWARE SOFTWARE_USER_ID_NDX ` QUEUED_PROBLEMS_MAP $MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~"X QUEUED_PROBLEMS ` PROBLEMS_MAP PROBLEMS PROBLEMS_DATE_LOGGED_NDX ` LABOR_MAP LABOR LABOR_PROBLEM_ID_NDX ` HARDWARE_MAP HARDWARE HARDWARE_USER_ID_NDX `-IHlK߄V&^IIIIII SOLUTION_CLASSES_MAP SOLUTION_CLASSES ` SOLUTION_TITLE_WORDS_MAP SOLUTION_TITLE_WORDS ` SOLUTION_TITLES_MAP SOLUTION_TITLES ` SOLUTIONS_ACCESS_MAP SOLUTIONS_ACCESS ` SOLUTION_SYNONYMS_MAP SOLUTION_SYNONYMS ` SOLUTION_NOISE_WORDS_MAP SOLUTION_NOISE_WORDS `9IHdwDV&^IIIIII SOLUTION_MODIFICATIONS_MAP SOLUTION_MODIFICATIONS SOLUTION_MOD_NDX ` SOLUTION_LINKS_MAP SOLUTION_LINKS ` SOLUTION_KEYWORDS_MAP SOLUTION_KEYWORDS ` SOLUTION_ARTICLES_MAP SOLUTION_ARTICLES ` SOLUTION_AFFECTED_SOFTWARE_MAP SOLUTION_AFFECTED_SOFTWARE ` SOLUTION_AFFECTED_HARDWARE_MAP SOLUTION_AFFECTED_HARDWARE `?I(e e>>?e e??@e e@@Ae eAABe eBBe hCCDh hDDEh hEEFh hFFGh hGGHh hHHIh hIIJh hJJKh hKKLh hLLMh hMMNh hNNOh hOOPh hPPQh hQQRh hRRSh hSSTh hTTUh hUUVh hVVWh hWWXh hXXYh hYYZh hZZ[h h[[\h h\\]h h]]^h h^^_h h__`h h``ah haabh hbbh iccdi iddei ieefi iffgi igghi ihhiiz$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~g"i iiiji ijjki ikkli illmi immni innoi ioopi ippqi iqqri irrsi issti ittui iuuvi ivvwi iwwxi ixxyi iyyzi izz{i i{{|i i||}i i}}~i i~~i ii ii ii ii"f7K!/f505!55l5>-----X-*- !"#$%& STORE in PROBLEMS STORE in PROBLEMS STORE in PROBLEMS STORE in PROBLEMS STORE in PROBLEMS STORE in PROBLEMS STORE in PROBLEMS STORE in LABOR_ACCOUNTING STORE in LABOR_ACCOUNTING STORE in LABOR_ACCOUNTINGF STORE in LABOR_ACCOUNTING STORE in LABOR_ACCOUNTING STORE in RDB$SYSTEMd@&&o@S|]11Z/(111/d/21//!/N1 .'()*+,-.///0012 STORE in SOLUTIONS STORE in HASH_INDICES STORE in RDB$SYSTEMd STORE in RDB$SYSTEM STORE in RDB$SYSTEM STORE in HASH_INDICES STORE in RDB$SYSTEM STORE in RDB$SYSTEM STORE in HASH_INDICES STORE in HASH_INDICES STORE in HASH_INDICES STORE in RDB$SYSTEM STORE in HASH_INDICES STORE in HASH_INDICES.2 $Hn1.l!>.!.!.|!N.,!.!..J6(!345566778899::;<=d STORE in SOLUTION_ARTICLES STORE in SOLUTIONS STORE in SOLUTIONSd STORE in SOLUTIONSd STORE in SOLUTIONSd STORE in SOLUTIONSd STORE in SOLUTIONSd STORE in SOLUTIONSd STORE in SOLUTIONS STORE in HASH_INDICES?=2..d.6....z1X!(/0!0!T05=>?@ABCDEEFGGHHI STORE in LABOR_ACCOUNTING STORE in PROBLEMS_WRd STORE in PROBLEMS_WRd STORE in PROBLEMS_WR STORE in RDB$SYSTEMd STORE in HASH_INDICES STORE in SOLUTIONS STORE in SOLUTIONS STORE in SOLUTIONS STORE in SOLUTIONS STORE in SOLUTIONS STORE in SOLUTIONS STORE in SOLUTIONS$I V//X5*-2/.l.>.....X.*.IIIIIIIIIIIIIII STORE in SOLUTIONS STORE in SOLUTIONS STORE in SOLUTIONS STORE in SOLUTIONS STORE in SOLUTIONS STORE in SOLUTIONS STORE in SOLUTIONS STORE in SOLUTIONS STORE in SOLUTIONS STORE in RDB$SYSTEM STORE in PROBLEM_QUEUE STORE in PROBLEMS STORE in LABOR_ACCOUNTING STORE in RDB$SYSTEM STORE in RDB$SYSTEM)I NN6.\.../0+v+J++++'t)J) )IIIIIIPPPPPPPPPPcEND_TIMEcEND_TIMEcEND_TIME  END_TIMEc START_TIMEc START_TIMEc START_TIMEc START_TIMEc START_TIMEc START_TIME STORE in PROBLEMS_WR STORE in RDB$SYSTEM STORE in SOLUTIONS STORE in SOLUTIONS STORE in SOLUTIONS STORE in SOLUTION_ARTICLESPZ-t))p)B--///T/OO.X-4$0PPPPPPPPPPPPPPPWORK_REPORT_INDEX  OWNERc DATE_ENTEREDCJ ALL_PROBLEMS44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break fieldEXPENDED_SECONDSEXPENDED_SECONDSEXPENDED_MINUTESEXPENDED_MINUTESEXPENDED_HOURSEXPENDED_HOURScEND_TIMEcEND_TIMEcEND_TIME*P )ⷘQ *P1 select REQUEST_ID, SITE_PREFIX, PROBLEM_ID_DATE, PROBLEM_ID_COUNTER, PROBLEM_STATEMENT, COMMENT, ATTEMPTS, LOCKED, LOCKED_BY, OWNER_ID, CUSTOMER_ID, CUSTOMER_LAST_NAME, CUSTOMER_FIRST_NAME, NOTIFY_METHOD, EMAIL_ADDRESS, BUILDING_LOCATION, ! Full Phone Number '('||PHONE_AREA||')'|| (SUBSTRING(PHONE_NUMBER FROM 1 FOR 3))||'-'|| (SUBSTRING(PHONE_NUMBER FROM 4 FOR 4))|| ' x'||PHONE_EXTENSION, PHONE_AREA, PHONE_NUMBER, PHONE_EXTENSION, ! Full Pager Number '('||PAGER_AREA||')'|| (SUBSTRING(PAGER_NUMBER FROM 1 FOR 3))||'-'|| (SUBSTRING(PAGER_NUMBER FROM 4 FOR 4))|| ' x'||PAGER_EXT, PAGER_AREA, PAGER_NUMBER, PAGER_EXT, ! Full FAX Number '('||FAX_AREA||')'|| (SUBSTRING(FAX_4P QQ *PNUMBER FROM 1 FOR 3))||'-'|| (SUBSTRING(FAX_NUMBER FROM 4 FOR 4))|| ' x'||FAX_EXT, FAX_AREA, FAX_NUMBER, FAX_EXT, LOGGER_ID, STATUS, OPEN_OR_CLOSED, QUEUED_OR_ASSIGNED, SEVERITY, SEVERITY_NAME, PRIORITY, PRIORITY_NAME, PROBLEM_TYPE, AFFECTED_HARDWARE, AFFECTED_SOFTWARE, CATEGORY, WORK_REPORT_COUNT, CC_LIST, DATE_LOGGED, EXTRACT (YEAR FROM D$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~"zATE_LOGGED), EXTRACT (MONTH FROM DATE_LOGGED), EXTRACT (DAY FROM DATE_LOGGED), DATE_DUE, EXTRACT (YEAR FROM DATE_DUE), EXTRACT (MONTH FROM DATE_DUE), EXTRACT (DAY FROM DATE_DUE), HOURS_TIL_DUE, DAYS_TIL_DUE, NEXT_ESCALATION, EXTRACT (YEAR FROM NEXT_ESCALATION), EXTRACT (MONTH FROM NEXT_ESCALATION), EXTRACT (DAY FROM NEXT_ESCALATION), LAST_UPDATE, EXTRACT 5P ,Q ,3))z*P*"..11`000 &PPPPPPPPPPPPP  COMMENTPROBLEM_STATEMENTPROBLEM_STATEMENTPROBLEM_ID_COUNTERPROBLEM_ID_COUNTERPROBLEM_ID_DATEPROBLEM_ID_DATE SITE_PREFIX SITE_PREFIX REQUEST_ID REQUEST_ID   ?@(YEAR FROM LAST_UPDATE), EXTRACT (MONTH FROM LAST_UPDATE), EXTRACT (DAY FROM LAST_UPDATE), 'Useful only as a Bottom of Report break field' from ALL_PROBLEMS6P_WSx&'x'R%,%((''b*8*112p2D,,PPPPPPPPPPPPPPPPP NOTIFY_METHOD NOTIFY_METHODCUSTOMER_FIRST_NAMECUSTOMER_FIRST_NAMECUSTOMER_LAST_NAMECUSTOMER_LAST_NAME CUSTOMER_ID CUSTOMER_ID  OWNER_ID  OWNER_ID   LOCKED_BY   LOCKED_BY  LOCKED  LOCKED  ATTEMPTS  ATTEMPTS  COMMENT@Pp3K+WWS ,,f060))Z+.+.PPPPPPPPPPPPHONE_EXTENSION PHONE_NUMBER PHONE_NUMBER PHONE_AREA PHONE_AREA'S'S'S'S'S'S'S( PHONE_AREA)Z PHONE_NUMBER#-Z PHONE_NUMBER# xPHONE_EXTENSION'S'S'S'S'S'S'S( PHONE_AREA)Z PHONE_NUMBER#-Z PHONE_NUMBER# xPHONE_EXTENSIONBUILDING_LOCATIONBUILDING_LOCATION EMAIL_ADDRESS EMAIL_ADDRESSQPhɰWSl .pF))++(t(PPPPPPPPPP,'S'S'S'S'S'S'S(FAX_AREA)Z FAX_NUMBER#-Z FAX_NUMBER# xFAX_EXT   PAGER_EXT   PAGER_EXT PAGER_NUMBER PAGER_NUMBER PAGER_AREA PAGER_AREA'S'S'S'S'S'S'S( PAGER_AREA)Z PAGER_NUMBER#-Z PAGER_NUMBER# x PAGER_EXT'S'S'S'S'S'S'S( PAGER_AREA)Z PAGER_NUMBER#-Z PAGER_NUMBER# x PAGER_EXTPHONE_EXTENSION[P62WSrN&''))&^&6((%%-f-411PPPPPPPPPPPPPPPQUEUED_OR_ASSIGNEDQUEUED_OR_ASSIGNEDOPEN_OR_CLOSEDOPEN_OR_CLOSED  STATUS  STATUS   LOGGER_ID   LOGGER_ID  FAX_EXT  FAX_EXT FAX_NUMBER FAX_NUMBER  FAX_AREA  FAX_AREA'S'S'S'S'S'S'S(FAX_AREA)Z FAX_NUMBER#-Z FAX_NUMBER# xFAX_EXTfP'SWS''r,F,'',,r+F+0000^'6'PPPPPPPPPPPPPPPP  CATEGORY  CATEGORYAFFECTED_SOFTWAREAFFECTED_SOFTWAREAFFECTED_HARDWAREAFFECTED_HARDWARE PROBLEM_TYPE PROBLEM_TYPE PRIORITY_NAME PRIORITY_NAME  PRIORITY  PRIORITY SEVERITY_NAME SEVERITY_NAME  SEVERITY  SEVERITYrP\P<>~ MH_SMALL.RBF }r 9^WSx00h&B&**,,j,>,,,''l)B))PPPPPPPPPPPPPPPPPcDATE_DUEcDATE_DUEcDATE_DUE  DATE_DUE  DATE_DUEc DATE_LOGGEDc DATE_LOGGEDc DATE_LOGGEDc DATE_LOGGEDc DATE_LOGGEDc DATE_LOGGED DATE_LOGGED DATE_LOGGED  CC_LIST  CC_LISTWORK_REPORT_COUNTWORK_REPORT_COUNTPU YWS))p)D,,++.d.40000t0D0*PPPPPPPPPPPPPPPP LAST_UPDATEcNEXT_ESCALATIONcNEXT_ESCALATIONcNEXT_ESCALATIONcNEXT_ESCALATIONcNEXT_ESCALATIONcNEXT_ESCALATIONNEXT_ESCALATIONNEXT_ESCALATION DAYS_TIL_DUE DAYS_TIL_DUE HOURS_TIL_DUE HOURS_TIL_DUEcDATE_DUEcDATE_DUEcDATE_DUEPx6Nw$%U *,l,@,,,,lOO1F3PPPPPPPPPPPP   ? select NAME, DESCRIPTION, PARENT, 'Useful only as a Bottom of Report break field' from PROBLEM_CLASSESCJPROBLEM_CLASSES44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break fieldc LAST_UP$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~,"DATEc LAST_UPDATEc LAST_UPDATEc LAST_UPDATEc LAST_UPDATEc LAST_UPDATE LAST_UPDATEPpW|Wp #*z%*OOZ3Z'0)OPPPPPPPPPPP 44-Useful only as a Bottom of Report break field DESCENDANT  ANCESTOR   ? select distinct ANCESTOR, DESCENDANT, 'Useful only as a Bottom of Report break field' from CLASS_DESCENDANTSeeCJCLASS_DESCENDANTSEANCESTOR DESCENDANT-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break field  PARENT DESCRIPTIONNAMEPxw]- Ol23h'D#*OzOH2"&%PPPPPPPPPPPP  HIDDEN  SUMMARYCJPROBLEM_SEVERITY44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break field DESCRIPTIONNAME  PRIORITY   ? select PRIORITY, NAME, DESCRIPTION, 'Useful only as a Bottom of Report break field' from PROBLEM_PRIORITYCJPROBLEM_PRIORITY44-Useful only as a Bottom of Report break fieldPpOX\ 3'#d/4/ *OjO:0~PPPPPPPPPPP select NAME, DESCRIPTION, OPEN_OR_CLOSED, RESERVED, 'Useful only as a Bottom of Report break field' from PROBLEM_STATUSCJPROBLEM_STATUS44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break field DESCRIPTIONESCALATION_DELTADEFAULT_DUE_DATENAME  SEVERITY   ? select SEVERITY, NAME, DEFAULT_DUE_DATE, ESCALATION_DELTA, DESCRIPTION, 'Useful only as a Bottom of Report break field' from PROBLEM_SEVERITYP]2CW3#l*>-'OvOL*($%-O4OPPPPPPPPPPPPPPtCJ ALL_PROBLEMSJ WORK_REPORTSJLABORG::/ REQUEST_ID REQUEST_ID/ REQUEST_ID REQUEST_ID/WORK_REPORT_INDEXWORK_REPORT_INDEX44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break fieldOPEN_OR_CLOSED  STATUS  QUIETCJCONTACTS44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break field  RESERVEDOPEN_OR_CLOSED DESCRIPTIONNAME   ?P ,wy7%_ *P select USER_ID, LAST_NAME, FIRST_NAME, EMPLOYEE_ID, NOTIFY_METHOD, ! Full Primary Phone Number '('||PRIMARY_PHONE_AREA||')'|| (SUBSTRING(PRIMARY_PHONE FROM 1 FOR 3))||'-'|| (SUBSTRING(PRIMARY_PHONE FROM 4 FOR 4))|| ' x'||PRIMARY_EXTENSION, PRIMARY_PHONE_AREA, PRIMARY_PHONE, PRIMARY_EXTENSION, ! Full Secondary Phone Number '('||SECONDARY_PHONE_AREA||')'|| (SUBSTRING(SECONDARY_PHONE FROM 1 FOR 3))||'-'|| (SUBSTRING(SECONDARY_PHONE FROM 4 FOR 4))|| ' x'||SECONDARY_EXTENSION, SECONDARY_PHONE_AREA, SECONDARY_PHONE, SECONDARY_EXTENSION, US_MAIL_ROUTING, US_MAIL_ADDRESS, CITY, STATE, ZIP, MAIL_STOP, BUILDING, BUILDING_LOCATION, EMAIL_ADDRESS, X_ADDRESS, ! Full Pager Phone Number '('||PAPH 7%_=|3V&.()*PPPPPP& EMPLOYEE_ID FIRST_NAME   LAST_NAME  USER_ID   ?@GER_AREA||')'|| (SUBSTRING(PAGER_NUMBER FROM 1 FOR 3))||'-'|| (SUBSTRING(PAGER_NUMBER FROM 4 FOR 4))|| ' x'||PAGER_EXT, PAGER_AREA, PAGER_NUMBER, PAGER_EXT, ! Full FAX Phone Number '('||FAX_AREA||')'|| (SUBSTRING(FAX_NUMBER FROM 1 FOR 3))||'-'|| (SUBSTRING(FAX_NUMBER FROM 4 FOR 4))|| ' x'||FAX_EXT, FAX_AREA, FAX_NUMBER, FAX_EXT, COMPANY_NAME, COMMENT, MISC_INFO, 'Useful only as a Bottom of Report break field' from CONTACTSPX5IBTz,N1,0,PPPPPPPP. COLUMN_HEADER'S'S'S'S'S'S'S(SECONDARY_PHONE_AREA)ZSECONDARY_PHONE#-ZSECONDARY_PHONE# xSECONDARY_EXTENSIONPRIMARY_EXTENSION PRIMARY_PHONEPRIMARY_PHONE_AREA'S'S'S'S'S'S'S(PRIMARY_PHONE_AREA)Z PRIMARY_PHONE#-Z PRIMARY_PHONE# xPRIMARY_EXTENSION'S'S'S'S'S'S'S(PRIMARY_PHONE_AREA)Z PRIMARY_PHONE#-Z PRIMARY_PHONE# xPRIMARY_EXTENSION NOTIFY_METHODPepS` ,3.2j.<.#$"('R0&,PPPPPPPPPPPPP EMAIL_ADDRESSBUILDING_LOCATION  BUILDING   MAIL_STOPZIP  STATECITYUS_MAIL_ADDRESSUS_MAIL_ROUTINGSECONDARY_EXTENSIONSECONDARY_PHONESECONDARY_PHONE_AREA'S'S'S'S'S'S'S(SECONDARY_PHONE_AREA)ZSECONDARY_PHONE#-ZSECONDARY_PHONE# xSECONDARY_EXTENSIONPX|~S``(vL) +(XPPPPPPPPH'S'S'S'S'S'S'S(FAX_AREA)Z FAX_NUMBER#-Z FAX_NUMBER# xFAX_EXT'S'S'S'S'S'S'S(FAX_AREA)Z FAX_NUMBER#-Z FAX_NUMBER# xFAX_EXT   PAGER_EXT PAGER_NUMBER PAGER_AREA'S'S'S'S'S'S'S( PAGER_AREA)Z PAGER_NUMBER#OD$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~"-Z PAGER_NUMBER# x PAGER_EXT'S'S'S'S'S'S'S( PAGER_AREA)Z PAGER_NUMBER#-Z PAGER_NUMBER# x PAGER_EXT   X_ADDRESSPxqN7?b ')v&J+$&(O\O"9Z&3&PPPPPPPPPPPP  USER_ID   ? select USER_ID, LAST_NAME, FIRST_NAME, EMAIL_ADDRESS, 'Useful only as a Bottom of Report break field' from CONTACT_ALTERNATE_EMAILCJCONTACT_ALTERNATE_EMAIL44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break field   MISC_INFO  COMMENT COMPANY_NAME  FAX_EXT FAX_NUMBER  FAX_AREAPxrz+c7d ()p, OO*3~&Z#6#'PPPPPPPPPPPP  REVISIONTYPENAME  USER_ID   ? select USER_ID, NAME, TYPE, REVISION, SERIAL_NUM, MISC_INFO, 'Useful only as a Bottom of Report break field' from HARDWARECJHARDWARE44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break field EMAIL_ADDRESS FIRST_NAME   LAST_NAMEPHi>"g")(LOO'jjPPPPPPOO select REQUEST_ID, SITE_PREFIX, PROBLEM_ID_DATE, PROBLEM_ID_COUNTER, WORK_REPORT_INDEX, USER_ID, LOGGER_ID, LABOR_CODE, START_TIME, EXTRACT (YEAR FROM START_TIME), EXTRACT (MONTH FROM START_TIME), EXTRACT (DAY FROM START_TIME), END_TIME, EXTRACT (YEAR FROM END_TIME), EXTRACT (MONTH FROM END_TIME), EXTRACT (DAY FROM END_TIME), EXPENDED_HOURS, EXPENDED_MINUTES, EXPENDED_SECONDS, 'Useful only as a Bottom of Report break field' from LABOR  CJLABOR44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break field   MISC_INFO SERIAL_NUMP5x.h3)f*8.10&(^)4)++++X+,+PPPPPPPPPPPPPPPPc START_TIMEc START_TIMEc START_TIMEc START_TIMEc START_TIMEc START_TIME START_TIME LABOR_CODE   LOGGER_ID  USER_IDWORK_REPORT_INDEXPROBLEM_ID_COUNTERPROBLEM_ID_DATE SITE_PREFIX REQUEST_ID   ?P.h~')r)H))))-n->////^OOPPPPPPPPPPPPPPP44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break fieldEXPENDED_SECONDSEXPENDED_SECONDSEXPENDED_MINUTESEXPENDED_MINUTESEXPENDED_HOURSEXPENDED_HOURScEND_TIMEcEND_TIMEcEND_TIMEcEND_TIMEcEND_TIMEcEND_TIME  END_TIME+P xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx || || || || || || || || || || || || || || || || || || || || || || || || || || || || || || || || }} }} }} }} }} }} }} }} }} }} }} }} }} }} }} }} }} }} }} }} }} }} }} }} }} }} }} }} }} }} }} }}                                                ! !!" 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View Field _P8*'9w@kF6Z~PPPPDP@?~ MH_SMALL.RBFXSOLUTION_KEYWORDS SOL_SOLUTION_KEYWORDS View SOLUTION_ID COUNTER_ID SOL_SOLUTION_ID SOLUTION_ID_COUNTER View Field SOLUTION_ID COUNTER_DATE SOL_SOLUTION_ID SOLUTION_ID_DATE View Field SOLUTION_ID SITE_PREFIX SOL_SOLUTION_ID SOLUTION_ID_PREFIX View Field fP8u&WĹF6Z~PPPPSOLUTION_LINKS SOLUTION_ID SOL_SOLUTION_LINKS SOLUTION_ID View Field SOLUTION_LINKS SOL_SOLUTION_LINKS View SOLUTION_KEYWORDS ARTICLE_KEYWORD SOL_SOLUTION_KEYWORDS ARTICLE_KEYWORD View Field SOLUTION_KEYWORDS SOLUTION_ID SOL_SOLUTION_KEYWORDS SOLUTION_ID View Field mP8K1zWF6Z~PPPPSOLUTION_MODIFICATIONS MODIFICATION_AUTHOR SOL_SOLUTION_MODIFICATIONS MODIFICATION_AUTHOR View Field SOLUTION_MODIFICATIONS SOLUTION_ID SOL_SOLUTION_MODIFICATIONS SOLUTION_ID View Field SOLUTION_MODIFICATIONS SOL_SOLUTION_MODIFICATIONS View SOLUTION_LINKS LINK SOL_SOLUTION_LINKS LINK View Field sP8m=wF6Z~PPPPSOLUTION_MODIFICATIONS MODIFICATION_DATE SOL_SOLUTION_MODIFICATIONS MODIFICATION_DATE_DAY View Field SOLUTION_MODIFICATIONS MODIFICATION_DATE SOL_SOLUTION_MODIFICATIONS MODIFICATION_DATE_MONTH View Field SOLUTION_MODIFICATIONS MODIFICATION_DATE SOL_SOLUTION_MODIFICATIONS MODIFICATION_DATE_YEAR View Field SOLUTION_MODIFICATIONS MODIFICATION_DATE SOL_SOLUTION_MODIFICATIONS MODIFICATION_DATE View Field zP8ϫ_WwF6Z~PPPPSOLUTION_SYNONYMS WORD1 D i$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~" SOL_SOLUTION_SYNONYMS WORD1 View Field SOLUTION_SYNONYMS SOL_SOLUTION_SYNONYMS View SOLUTION_NOISE_WORDS WORD SOL_SOLUTION_NOISE_WORDS WORD View Field SOLUTION_NOISE_WORDS SOL_SOLUTION_NOISE_WORDS View P8rOwF6Z~PPPPSOLUTION_TITLES TITLE SOL_SOLUTION_TITLES TITLE View Field SOLUTION_TITLES SOLUTION_ID SOL_SOLUTION_TITLES SOLUTION_ID View Field SOLUTION_TITLES SOL_SOLUTION_TITLES View SOLUTION_SYNONYMS WORD2 SOL_SOLUTION_SYNONYMS WORD2 View Field P0%⷟_*6ZPPPSOLUTION_TITLE_WORDS TITLE_WORD SOL_SOLUTION_TITLE_WORDS TITLE_WORD View Field SOLUTION_TITLE_WORDS SOLUTION_ID SOL_SOLUTION_TITLE_WORDS SOLUTION_ID View Field SOLUTION_TITLE_WORDS SOL_SOLUTION_TITLE_WORDS View P( z<׍\?PPREP_REPORT_GENERAL LIMIT_ROWS SQL$INT LIMIT_ROWS REP_REPORT_GENERAL FLATFILE_TITLE BOOLEAN_DOM FLATFILE_TITLE P( <;` APPREP_REPORT_INFO NAME REPORT_NAME_DOM NAME REP_REPORT_GENERAL GRAND_BREAK_FIELD RDB$1232700021  P( ` APPREP_REPORT_INFO INDEX_POS SQL$SML INDEX_POS REP_REPORT_INFO USER_ID USER_ID_DOM USER_ID P( cD` APPREP_REPORT_INFO INFO_TEXT SQL$255CHR INFO_TEXT REP_REPORT_INFO LAST_INDEX BOOLEAN_DOM LAST_INDEX P( @7DCPPREP_REPORT_JOINS NAME REPORT_NAME_DOM NAME REP_REPORT_INFO GRAND_BREAK_FIELD RDB$1232800006  P( $'17DCPPREP_REPORT_JOINS INDEX_POS SQL$SML INDEX_POS REP_REPORT_JOINS USER_ID USER_ID_DOM USER_ID P( !WTQPPREP_REPORT_JOINS FIELD1 FIELD_NAME_DOM FIELD1 REP_REPORT_JOINS TABLE1 TABLE_NAME_DOM TABLE1 P( !WTQPPREP_REPORT_JOINS FIELD2 FIELD_NAME_DOM FIELD2 REP_REPORT_JOINS TABLE2 TABLE_NAME_DOM TABLE2 P( ׁcSPPREP_REPORT_RESOURCES NAME REPORT_NAME_DOM NAME REP_REPORT_JOINS GRAND_BREAK_FIELD RDB$1232900008  P( +ׁcSPPREP_REPORT_RESOURCES INDEX_POS SQL$SML INDEX_POS REP_REPORT_RESOURCES USER_ID USER_ID_DOM USER_ID P( 馍NׁcSPPREP_REPORT_RESOURCES FIELD_NAME FIELD_NAME_DOM FIELD_NAME REP_REPORT_RESOURCES TABLE_NAME TABLE_NAME_DOM TABLE_NAME P( P@30$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~|D"LׁcSPPREP_REPORT_RESOURCES FIELD_TYPE SQL$INT FIELD_TYPE REP_REPORT_RESOURCES FIELD_SIZE SQL$INT FIELD_SIZE P( ӬׁcSPPREP_REPORT_RESOURCES SORT_ORDER BOOLEAN_DOM SORT_ORDER REP_REPORT_RESOURCES FIELD_SUB_TYPE SQL$INT FIELD_SUB_TYPE P( (@ׁcSPPREP_REPORT_RESOURCES SORT_PRECEDENCE_VALUE SQL$SML SORT_PRECEDENCE_VALUE REP_REPORT_RESOURCES SORT_ORDER_VALUE SQL$SML SORT_ORDER_VALUE P( k!! TPPREP_REPORT_RESOURCES OUTPUT_FIELD BOOLEAN_DOM OUTPUT_FIELD REP_REPORT_RESOURCES BREAK_FIELD BOOLEAN_DOM BREAK_FIELD P( #v TPPREP_REPORT_RESOURCES COMPUTED_FIELD_STRING SQL$300CHR COMPUTED_FIELD_STRING REP_REPORT_RESOURCES COMPUTED_FIELD BOOLEAN_DOM COMPUTED_FIELD P(  TPPREP_REPORT_RESOURCES COLUMN_HEADER_STRING SQL$80CHR COLUMN_HEADER_STRING REP_REPORT_RESOURCES COLUMN_HEADER BOOLEAN_DOM COLUMN_HEADER P( 9 TPPREP_REPORT_RESOURCES COLUMN_WIDTH_VALUE_ORG SQL$SML COLUMN_WIDTH_VALUE_ORG REP_REPORT_RESOURCES COLUMN_WIDTH BOOLEAN_DOM COLUMN_WIDTH P( :Ɨ TPPREP_REPORT_RESOURCES ALIGNMENT BOOLEAN_DOM ALIGNMENT REP_REPORT_RESOURCES COLUMN_WIDTH_VALUE_USER SQL$SML COLUMN_WIDTH_VALUE_USER  P( d  TPPREP_REPORT_RESOURCES VALUE_COUNT SQL$SML VALUE_COUNT REP_REPORT_RESOURCES ALIGNMENT_VALUE SQL$BYT ALIGNMENT_VALUE  P( UC TPPREP_REPORT_RESOURCES BREAK_PAGE_BREAK BOOLEAN_DOM BREAK_PAGE_BREAK REP_REPORT_RESOURCES BREAK_COUNT SQL$SML BREAK_COUNT  P( qb TPPREP_REPORT_RESOURCES BREAK_BLANK_LINES SQL$SML BREAK_BLANK_LINES REP_REPORT_RESOURCES BREAK_OUTPUT_HEADER BOOLEAN_DOM BREAK_OUTPUT_HEADER P( Z|S TPPREP_REPORT_RESOURCES DATE_FORMAT REPORT_DATE_FORMAT_DOM DATE_FORMAT REP_REPORT_RESOURCES DATE_FIELD BOOLEAN_DOM DATE_FIELD P( dWvVPPREP_REPORT_SQL NAME REPORT_NAME_DOM NAME REP_REPORT_RESOURCES GRAND_BREAK_FIELD RDB$1233000030  P( }ѕ7ePPREP_REPORT_SQL SQL_STRING REPORT_QUERY_DOM SQL_STRING REP_REPORT_SQL USER_ID USER_ID_DOM USER_ID P( ]Н7ePPREP_REPORT_SQL ACTIVE_COUNT SQL$SML ACTIVE_COUNT REP_REPORT_SQL USER_SQL_STRING REPORT_QUERY_DOM USER_SQL_STRING P( Z7ePPREP_REPORT_SQL SYSTEM_DEFAULT SQL$SML SYSTEM_DEFAULT REP_REPORT_SQL JOIN_COUNT SQL$SML }$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~خ"JOIN_COUNT P( nwfPPREP_REPORT_VALUE NAME REPORT_NAME_DOM NAME REP_REPORT_SQL GRAND_BREAK_FIELD RDB$1233100008  P( iQG7gPPREP_REPORT_VALUE INDEX_POS SQL$SML INDEX_POS REP_REPORT_VALUE USER_ID USER_ID_DOM USER_ID #P( j$7gPPREP_REPORT_VALUE VALUE_STRING SQL$100CHR VALUE_STRING REP_REPORT_VALUE INDEX_VALUE SQL$SML INDEX_VALUE $P( s 7gPPREP_REPORT_VALUE GRAND_BREAK_FIELD RDB$1233200007  REP_REPORT_VALUE VALUE_FUNCTION SQL$35CHR VALUE_FUNCTION 'P( MB"jPPSOL_SOLUTIONS PREVENT_ARCHIVAL BOOLEAN_DOM PREVENT_ARCHIVAL SOL_SOLUTIONS SOLUTION_ID REQUEST_ID_DOM SOLUTION_ID ,P( 7ej@PPn J@REP_REPORT_RESOURCES COLUMN_HEADER Z._STRING Z(WIDTH Z-_VALUE_ORG Z 4USER Z#MPUTED_FIELD Z/_STRING Z!DATE_FIELD ['ORMAT [!FIELD_NAME Z @REPORT_RESOURCES SORT_ORDER Z+_VALUE Z&PRECEDENCE_VALUE Z!TABLE_NAME Z!USER_ID Z!VALUE_COUNT Z8SQL [!NAME [!USER_ID [P(Q], Tj@PPn @REP_REPORT_RESOURCES ALIGNMENT_VALUE Z!BREAK_BLANK_LINES Z'COUNT Z'FIELD Z'OUTPUT_HEADER Z'PAGE_BREAK Z J@REPORT_RESOURCES COLUMN_HEADER Z._STRING Z(WIDTH Z-_VALUE_ORG Z 4USER Z#MPUTED_FIELD Z/_STRING Z!DATE_FIELD ['ORMAT [!FIELD_NAME ZP(wj(|j@PPn  @REPORT_RESOURCES ALIGNMENT_VALUE Z!BREAK_BLANK_LINES Z'COUNT Z'FIELD Z'OUTPUT_HEADER Z'PAGE_BREAK ZP(xwfj@PPn @REPORT_SQL [!ACTIVE_COUNT [!JOIN_COUNT ![!NAME [!SQL_STRING ["YSTEM_DEFAULT "[!USER_ID [&SQL_STRING [8VALUE #[ @REP_REPORT_SQL [!ACTIVE_COUNT [!JOIN_COUNT ![!NAME [!SQL_STRING ["YSTEM_DEFAULT "[!USER_ID [&SQL_STRING [4 VALUE #[P($*E7gj@PPn @REPORT_SQL SYSTEM_DEFAULT "[!USER_ID [&SQL_STRING [8VALUE #[!INDEX_POS 2['VALUE 3[!NAME $[!USER_ID 1[!VALUE_STRING 4[ @REP_REPORT_SQL SYSTEM_DEFAULT "[!USER_ID [&SQL_STRING [4 VALUE #[!INDEX_POS 2['VALUE 3[!NAME $[!USER_ID 1[!VALUE_STRING 4[P(/v7gj@PPn @REP_REPORT_VALUE INDEX_VALUE 3[!NAME $[!USER_ID 1[!VALUE_FUNCTION A['STRING 4[  "REPORT_GENERAL OB 1!TITLE_B 1INFO IB 1JB 1 OINS TB 1#RESOURCES ALIGNMENT_Ba^1!CBQ^1!FIELD_SB1 1!SBA^1SBr^1 QL SYB^1 VALUE INDEX_VB^1 P(~jj@PPn @SOLUTIOYB$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~E7"NS DATE_CREATED o^ &LAST_VIEWED o^ !PREVENT_ARCHIVAL D[#OBLEM_ID s[!SOLUTION_ID C["TORED_LOCALLY t[!VIEW_COUNT a[7 _NOISE_WORDS !WORD  @REPORT_VALUE INDEX_VALUE 3[!NAME $[!USER_ID 1[!VALUE_FUNCTION A['STRING 4[&P0nb~j0~p`pPPP   @SOL_SOLUTIONS DATE_CREATED c[-_DAY r[.MONTH q[.YEAR d[&LAST_VIEWED Q[1_DAY T[2MONTH S[2YEAR R[!PREVENT_ARCHIVAL D[!REQUEST_ID s[!SOLUTION_ID C[!VIEW_COUNT a[  0P(Ey7zj@PPtPA#O~ MH_SMALL.RBF-n @SOLUTIONS SOURCE ["TORED_LOCALLY t[!VIEW_COUNT a[6 _ACCESS [!ACCESS [!CONTACT [7 _NOISE_WORDS !WORD  @SOL_SOLUTIONS DATE_LAST_VIEWED_YEAR R[!PREVENT_ARCHIVAL D[!REQUEST_ID s[!SOLUTION_ID C[#URCE ["TORED_LOCALLY t[!VIEW_COUNT a[2_ACCESS [!SOLUTION_ID [AP(v7j@PPn @SOLUTIONS_ACCESS LOCATION [!SOLUTION_ID [7 _AFFECTED_HARDWARE [!AFFECTED_HARDWARE [!SOLUTION_ID [-SOFTWARE [6 NOISE_WORDS !WORD  7@SOL_SOLUTIONS STORED_LOCALLY t[!VIEW_COUNT a[2_ACCESS [!ACCESS [!CONTACT [!LOCATION [!SOLUTION_ID [3 _AFFECTED_HARDWARE [HP(]Qj@PPn @SOLUTION_AFFECTED_SOFTWARE [!AFFECTED_SOFTWARE [!SOLUTION_ID [5 RTICLES [!SOLUTION_ID [6 CLASSES [6 NOISE_WORDS !WORD  @@SOL_SOLUTION_AFFECTED_HARDWARE [!AFFECTED_HARDWARE [!SOLUTION_ID [)SOFTWARE [!AFFECTED_SOFTWARE [!SOLUTION_ID [1RTICLES [!SOLUTION_ID [NP(GWwj@PPn bSOL_SOLUTION_B^1ARTICLES SB^1 ID SOLUTION_ID_PB"_1MB2_1SBQ_1 W@SOL_SOLUTION_ARTICLES SOLUTION_ID [2CLASSES [!CLASS [!SOLUTION_ID [2ID [!SOLUTION_ID_COUNTER [-DATE [-INDEX [-PREFIX [\P(Ayj@PPn B)REP_REPORT_BREAK FIELD_SUB" 1 SOL_SOLUTION_B^1 ZBA0"ADM_MAINTENANCE BB 1 LL_PROBLEMS AB1)RCHIVE_PROBLEMS CUSTOMER_LBB0 WORK_REPORTS WB0,MH_ALL_REQUESTS REQUEST_ID_DB0CONTACT_Br0#QUEUED_REQUESTS DATE_LB0%USERS REVIEW_OB0WR_REQUEST_LABOR CBq 1]P("\_j@PPn @ @SOLUTION_CLASSES [!CLASS [!SOLUTION_ID [6 ID [!COUNTER_DATE [)ID [ [6 NOISE_WORDS !WORD `P('-Wj@PPn J@SOL_SOLUTION_ID SOLUTION_ID_PREFIX [2KEYWORDS [!ARTICLE_KEYWORD [!SOLUTION_ID [2LINKS [!LINK [!SOLUTION_ID [2MODIFICATIONS [ @SOLUTION_ID SITE_PREFIX ["OLUTION_ID_INDEX [6 KEYWORDS [!ARTICLE_KEYWORD [!SOLUTION_ID [6 LINKS [6 NOISE_WORDS !WORD k$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~t"iP(AeWwj@PPn ?@SOL_SOLUTION_MODIFICATIONS [!MODIFICATION_AUTHOR [.DATE \2_DAY \ 3MONTH \ 3YEAR \!SOLUTION_ID [2NOISE_WORDS \!WORD \2SYNONYMS \ @SOLUTION_LINKS [!LINK [!SOLUTION_ID [6 MODIFICATIONS [!MODIFICATION_AUTHOR [!SOLUTION_ID [6 NOISE_WORDS !WORD qP8$Pwء@p`ppPPPP       @SOLUTION_MODIFICATIONS MODIFICATION_AUTHOR [.DATE oB_ !SOLUTION_ID [6 NOISE_WORDS oC_ !WORD oD_ 6 SYNONYMS \!WORD1 \%2 !\{P(巟_j@PPn @SOLUTION_SYNONYMS \!WORD1 \%2 !\6 TITLES "\!SOLUTION_ID #\!TITLE $\1_WORDS 1\!SOLUTION_ID 2\ @SOL_SOLUTION_SYNONYMS \!WORD1 \%2 !\2TITLES "\!SOLUTION_ID #\!TITLE $\-_WORDS 1\!SOLUTION_ID 2\!TITLE_WORD 3\P(w_j@PPn  SOLUTION_SBR_1 TITLES TBa_1YB" 1UBr0 SERS EB0!PB0!UB2 1!VENDOR ABB 1W=n+ORK_REPORTS PROBLEM_ID_D=n @SOLUTION_TITLES TITLE $\1_WORDS 1\!SOLUTION_ID 2\!TITLE_WORD 3\PNjSOjSPjSQjSRjSSjSTjSUjSVjSWjSXjSYjSZjSUC0 Tb3+X5"6(.*x*H/20)*BOOPPPPPPPPPPPPPPP44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break field DATE_FORMAT DATE_FIELDBREAK_BLANK_LINESBREAK_OUTPUT_HEADERBREAK_PAGE_BREAK BREAK_COUNT VALUE_COUNTALIGNMENT_VALUE   ALIGNMENTCOLUMN_WIDTH_VALUE_USERCOLUMN_WIDTH_VALUE_ORG COLUMN_WIDTHCOLUMN_HEADER_STRINGPx6L7eZ ,3t#N&$).+)r-"OOPPPPPPPPPPPP.44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break fieldSYSTEM_DEFAULT JOIN_COUNT ACTIVE_COUNTUSER_SQL_STRING SQL_STRING  USER_IDNAME   ? select NAME, USER_ID, SQL_STRING, USER_SQL_STRING, ACTIVE_COUNT, JOIN_COUNT, SYSTEM_DEFAULT, 'Useful only as a Bottom of Report break field' from REPORT_SQLCJ REPORT_SQLPp#*;7g .3#b&:(*+-fOOPPPPPPPPPPP44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break fieldVALUE_FUNCTION VALUE_STRING INDEX_VALUE   INDEX_POS  USER_IDNAME   ? select NAME, USER_ID, INDEX_POS, INDEX_VALUE, VALUE_STRING, VALUE_FUNCTION, 'Useful only as a Bottom of Report break field' from REPORT_VALUECJ REPORT_VALUEPH+iI~jr+xID3*//PPPPPPFDATE_LAST_VIEWEDPREVENT_ARCHIVAL SOLUTION_ID   ?.. select SOLUTION_ID, PREVENT_ARCHIVAL, DATE_LAST_VIEWED, EXTRACT(YEAR FROM DATE_LAST_VIEWED), EXTRACT(MONTH FROM DATE_LAST_VIEWED), EXTRACT(DAY FROM DATE_LAST_VIEWED), VIEW_COUNT, CREATION_AUTHOR, DATE_CREATED, EXTRACT(YEAR FROM DATE_CREATED), EXTRACT(MONTH FROM DATE_CREATED), EXTRACT(DAY FROM DATE_CREATED), PROBLEM_ID, STORED_LOCALLY, SOURCE, CUSTOMER_VIEWABLE, 'Useful only as a Bottom of Report break field' from SOLUTIONSCJ SOLUTIONS*Pxck~j11X1&111)j.>+----X-*-PPPPPPPPPPPPPPPc DATE_CREATED!v$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~."c DATE_CREATEDc DATE_CREATEDc DATE_CREATEDc DATE_CREATEDc DATE_CREATED DATE_CREATEDCREATION_AUTHOR VIEW_COUNTcDATE_LAST_VIEWEDcDATE_LAST_VIEWEDcDATE_LAST_VIEWEDcDATE_LAST_VIEWEDcDATE_LAST_VIEWEDcDATE_LAST_VIEWED1Pxyl`l )-p%@0OOn23V*.'%PPPPPPPPPPPP  ACCESS  LOCATION SOLUTION_ID   ? select SOLUTION_ID, LOCATION, ACCESS, CONTACT, 'Useful only as a Bottom of Report break field' from SOLUTIONS_ACCESSCJSOLUTIONS_ACCESS44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break fieldCUSTOMER_VIEWABLE  SOURCESTORED_LOCALLY PROBLEM_ID>Ph  U^} &xO(O<> 3*0`OOPPPPPPPPPP 44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break fieldAFFECTED_HARDWARE SOLUTION_ID   ? select SOLUTION_ID, AFFECTED_HARDWARE, 'Useful only as a Bottom of Report break field' from SOLUTION_AFFECTED_HARDWARE!!CJSOLUTION_AFFECTED_HARDWARE44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break field  CONTACTKPh  ;7q| <3*v0&OO33PPPPPPPPPP    ?oo select SOLUTION_ID, 'Useful only as a Bottom of Report break field' from SOLUTION_ARTICLESCJSOLUTION_ARTICLES44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break fieldAFFECTED_SOFTWARE SOLUTION_ID   ? select SOLUTION_ID, AFFECTED_SOFTWARE, 'Useful only as a Bottom of Report break field' from SOLUTION_AFFECTED_SOFTWARE!!CJSOLUTION_AFFECTED_SOFTWARESPp  u *tO$O2Z&3*$O8O -PPPPPPPPPPP CJ SOLUTION_ID44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break field  CLASS SOLUTION_ID   ?|| select SOLUTION_ID, CLASS, 'Useful only as a Bottom of Report break field' from SOLUTION_CLASSESCJSOLUTION_CLASSES44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break field SOLUTION_IDXPh  ¬Ww@kf (30*n+D)OOp3PPPPPPPPPP2  select SOLUTION_ID, ARTICLE_KEYWORD, 'Useful only as a Bottom of Report break field' from SOLUTION_KEYWORDSCJSOLUTION_KEYWORDS44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break field COUNTER_ID COUNTER_DATE SITE_PREFIXSOLUTION_ID_INDEX   ? select SOLUTION_ID_INDEX, SITE_PREFIX, COUNTER_DATE, COUNTER_ID, 'Useful only as a Bottom of Report break field' from SOLUTION_IDdPx  vivb7d 3*b.OO03*|#,OOPPPPPPPPPPPP$ 44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break fieldLINK SOLUTION_ID   ?yy select SOLUTION_ID, LINK, 'Useful only as a Bottom of Report break field' from SOLUTION_LINKSCJSOLUTION_LINKS44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break fieldARTICLE_KEYWORD SOLUTION_ID   ?kPhQwv 8fO23*20t2B222PPPPPPPPPP"cMODIFICATION_DATEcMODIFICATION_DATEcMODIFICATION_DATEcMODIFICATION_DATEMODIFICATION_DATEMODIFICATION_AUTHOR SOLUTION_ID   ?44 select SOLUTION_ID, MODIFICATION_AUTHOR, MODIFICATION_DATE, EXTRACT(YEAR FROM MODIFICATION_DATE), EXTRACT(MONTH FROM MODIFICATION_DATE), EXTRACT(DAY FROM MODIFICATION_DATE), 'Useful only as a Bottom of Report break field' from SOLUTION_MODIFICATIONSCJSOLUTION_MODIFICATIONSvPpT.J2Ww 22:OO6.3#O6O3PPPPPPPPPPPCJSOLUTION_SYNONYMS44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break fieldWORD   ?kk select WORD, 'Useful only as a Bottom of Report break field' from SOLUTION_NOISE_WORDSCJSOLUTION_NOISE_WORDS44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break fieldcMODIFICATION_DATEcMODIFICATION_DATE~Pp6uXw \(3$$O@O1xD3*$PPPPPPPPPPP   TITLE SOLUTION_ID   ?{{ select SOLUTION_ID, TITLE, 'Useful only as a Bottom of Report break field' from SOLUTION_TITLESCJSOLUTION_TITLES44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break field ?$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~M" WORD2  WORD1   ?ww select WORD1, WORD2, 'Useful only as a Bottom of Report break field' from SOLUTION_SYNONYMSP`rsb7k ONO6xD3*)OPOPPPPPPPPP44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break field TITLE_WORD SOLUTION_ID   ? select SOLUTION_ID, TITLE_WORD, 'Useful only as a Bottom of Report break field' from SOLUTION_TITLE_WORDSCJSOLUTION_TITLE_WORDS44-Useful only as a Bottom of Report break field44-Useful only as a Bottom of Report break fieldPj@Tj@Tj@Tj@Tj@Tj@Tj@Tj@Tj@Tj@Tj@Tj@Tj@Tj@T  j@T !!j@T!""j@T"(# #:?~jPP#SOL_SOLUTIONS DATE_LAST_VIEWED_YEAR RDB$1233300004  SOL_SOLUTIONS DATE_LAST_VIEWED SQL$TSP2 DATE_LAST_VIEWED /P($ $Ig~jPP$SOL_SOLUTIONS DATE_LAST_VIEWED_DAY RDB$1233300006  SOL_SOLUTIONS DATE_LAST_VIEWED_MONTH RDB$1233300005  4P(% %e~jPP%SOL_SOLUTIONS CREATION_AUTHOR USER_ID_DOM CREATION_AUTHOR SOL_SOLUTIONS VIEW_COUNT SQL$INT VIEW_COUNT 7P(& &~jPP&SOL_SOLUTIONS DATE_CREATED_YEAR RDB$1233300010 SOL_SOLUTIONS DATE_CREATED SQL$TSP2 DATE_CREATED 8P(' 'qe~jPP'SOL_SOLUTIONS DATE_CREATED_DAY RDB$1233300012 SOL_SOLUTIONS DATE_CREATED_MONTH RDB$1233300011 <P(( (}U~jPP(SOL_SOLUTIONS STORED_LOCALLY BOOLEAN_DOM STORED_LOCALLY SOL_SOLUTIONS REQUEST_ID REQUEST_ID_DOM PROBLEM_ID ?P() )v<~jPP)SOL_SOLUTIONS CUSTOMER_VIEWABLE BOOLEAN_DOM CUSTOMER_VIEWABLE SOL_SOLUTIONS SOURCE DESCRIPTION_DOM SOURCE DP(* * JwmlPP*SOL_SOLUTIONS_ACCESS SOLUTION_ID REQUEST_ID_DOM SOLUTION_ID SOL_SOLUTIONS GRAND_BREAK_FIELD RDB$1233300017  EP(+ +H7zPP+SOL_SOLUTIONS_ACCESS ACCESS SOLUTION_INFO_DOM ACCESS SOL_SOLUTIONS_ACCESS LOCATION SOLUTION_INFO_DOM LOCATION IP(, ,(D7zPP,SOL_SOLUTIONS_ACCESS GRAND_BREAK_FIELD RDB$1233400005  SOL_SOLUTIONS_ACCESS CONTACT SOLUTION_INFO_DOM CONTACT LP(- -9^}PPPBOL~ MH_SMALL.RBF-f-SOL_SOLUTION_AFFECTED_HARDWARE AFFECTED_HARDWARE HW_NAME_DOM AFFECTED_HARDWARE SOL_SOLUTION_AFFECTED_HARDWARE SOLUTION_ID REQUEST_ID_DOM SOLUTION_ID S9$MULTIHELP020.G K [G020.VAX.MMSREF]MH_SMALL.RBF;1~~]"OP(. .87PP.SOL_SOLUTION_AFFECTED_SOFTWARE SOLUTION_ID REQUEST_ID_DOM SOLUTION_ID SOL_SOLUTION_AFFECTED_HARDWARE GRAND_BREAK_FIELD RDB$1233500003  RP(/ /‘NPP/SOL_SOLUTION_AFFECTED_SOFTWARE GRAND_BREAK_FIELD RDB$1233600003  SOL_SOLUTION_AFFECTED_SOFTWARE AFFECTED_SOFTWARE SW_NAME_DOM AFFECTED_SOFTWARE UP(0 0vIk7~APP0SOL_SOLUTION_ARTICLES GRAND_BREAK_FIELD RDB$1233700002  SOL_SOLUTION_ARTICLES SOLUTION_ID REQUEST_ID_DOM SOLUTION_ID YP(1 1ǦPP1SOL_SOLUTION_CLASSES CLASS CLASS_DOM CLASS SOL_SOLUTION_CLASSES SOLUTION_ID REQUEST_ID_DOM SOLUTION_ID aP(2 2d@PP2SOL_SOLUTION_ID SOLUTION_ID_INDEX PROBLEM_ID_INDEX_DOM SOLUTION_ID_INDEX SOL_SOLUTION_CLASSES GRAND_BREAK_FIELD RDB$1233800003  cP(3 3ڜbPP3SOL_SOLUTION_ID SOLUTION_ID_DATE SQL$DTA COUNTER_DATE SOL_SOLUTION_ID SOLUTION_ID_PREFIX SITE_PREFIX_DOM SITE_PREFIX hP(4 4tzuPP4SOL_SOLUTION_ID GRAND_BREAK_FIELD RDB$1233900005  SOL_SOLUTION_ID SOLUTION_ID_COUNTER PROBLEM_ID_COUNTER_DOM COUNTER_ID jP(5 5` aw@kPP5SOL_SOLUTION_KEYWORDS ARTICLE_KEYWORD ARTICLE_KEYWORD_DOM ARTICLE_KEYWORD SOL_SOLUTION_KEYWORDS SOLUTION_ID REQUEST_ID_DOM SOLUTION_ID nP(6 6,EWĹPP6SOL_SOLUTION_LINKS SOLUTION_ID REQUEST_ID_DOM SOLUTION_ID SOL_SOLUTION_KEYWORDS GRAND_BREAK_FIELD RDB$1234000003  pP(7 7dX7PP7SOL_SOLUTION_LINKS GRAND_BREAK_FIELD RDB$1234100003  SOL_SOLUTION_LINKS LINK REQUEST_ID_DOM LINK tP(8 8*WPP8SOL_SOLUTION_MODIFICATIONS MODIFICATION_AUTHOR USER_ID_DOM MODIFICATION_AUTHOR SOL_SOLUTION_MODIFICATIONS SOLUTION_ID REQUEST_ID_DOM SOLUTION_ID yP(9 9JNwPP9SOL_SOLUTION_MODIFICATIONS MODIFICATION_DATE_YEAR RDB$1234200004  SOL_SOLUTION_MODIFICATIONS MODIFICATION_DATE SQL$TSP2 MODIFICATION_DATE |P(: :O딷PP:SOL_SOLUTION_MODIFICATIONS MODIFICATION_DATE_DAY RDB$1234200006  SOL_SOLUTION_MODIFICATIONS MODIFICATION_DATE_MONTH RDB$1234200005  }P(; ;~;JW3PP;SOL_SOLUTION_NOISE_WORDS WORD NOISE_WORD_DOM 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